274 Service Industry Jobs - Page 4

We are a dynamic product based company committed to delivering groundbreaking solutions to our global customer base. We are looking for an enthusiastic and dedicated Customer Success Associate to join our team and be part of our journey to success Responsibilities and Duties Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent. Demonstrating an eagerness to learn new technologies and leverage this knowledge to suggest better solutions to customers, enhancing their product experience. Providing exceptional after-sales support through remote troubleshooting, chat assistance, and online meetings. You will be expected to resolve customer issues effectively and efficiently. Using your basic understanding of software functionalities to ensure smooth customer experiences. Utilizing your excellent command of the English language and strong analytic skills to resolve complex customer queries and deliver high-quality service. Required Experience and Qualifications Must have experience in a customer support role, in the software Saas product or service industry,minimum 2-3 years in the same field Must have good working knowledge about using various software tools and products relating to SaaS Strong command of the English language, both written and spoken,proficiency in additional languages is given preference. Excellent analytic and problem-solving skills. Proactive learner with the ability to quickly grasp new technologies. Preference will be given for the candidates from Trivandrum City limits Benefits Cell phone reimbursement Flexible schedule Leave encashment Paid sick time Language: English (Mandatory) Hindi Preference will be given to those who can speak multiple languages

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for Review of Internal process as per defined guidelines to identify deficiency if any, highlight issues to the process owners. Monitoring and evaluation basis the pre-defined policies by Risk and publishing of agreed MIS for Stakeholders. Role Accountability Monitoring and evaluation basis pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based) Liaison with the frontline team for sharing feedback on monitored transactions Analysis and publishing of agreed MIS for frontline & Stakeholders Ensure Sample size and timeliness of MIS/other Reports as per SLA Identify process improvement opportunities & helping business to fix the same through detailed RCA & follow correction & corrective approach Conducting Refresher and Feedback sessions for auditees Performance improvements through coaching and feedback Measures of Success TAT Adherence SLA Adherance: Quantity (Sample Size) Accuracy % Unscheduled Leaves Technical Skills / Experience / Certifications Excellent excel knowledge Excellent communication skills Competencies critical to the role Person should have analytical skills Inclusive behavior Ability to work in medium to large teams Change management Coaching skills Eye for detail or Auditing skill sets Qualification Graduate in any discipline, post graduate preferred Preferred Industry Service Industry

Are you passionate about assisting in the management of health, safety, environmental, and quality-related aspects within a company? If your response is a resounding yes, then we are hunting for you. As an HSEQ Executive at SmartQ, your primary goal will be to assist and support significantly in the management of health, safety, environmental, and quality-related aspects within a company. In addition, developing & updating HSEQ-related training materials and imparted training to the site staff, and maintained a stipulated Training Calendar , among many other tasks. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technology? Join us now! Develop and update HSEQ training materials while maintaining a Training Calendar for site staff. Implement the HSEQ framework and ensure compliance with SmartQ standards at all operating sites. Conduct HSEQ audits, review site performance, and create action plans for improvement. Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations. Liaise with client representatives to address HSEQ-related queries and ensure compliance. Evaluate site staff performance against SmartQ HSE standards and provide guidance for improvement. Manage HSEQ and FOSTAC certifications, including audits and recertifications at operating sites. Meet clients for HSE discussions, introduce innovations, and implement upgrades in HSEQ functions. Conduct regular employee and client feedback sessions to improve HSE norms at cafeterias. Audit sites, resolve safety issues, and report incidents, accidents, and near misses. Prepare Root Cause Analysis (RCA) and Corrective & Preventive Action (CAPA) for HSEQ concerns. Ensure compliance with HSE SOPs, equipment safety protocols, and statutory requirements across all service areas. Educational Qualification & Skills Required Bachelor s degree in food science, Environmental Science, Occupational Safety, or a related field. 2+ years of experience in HSEQ roles, preferably in the food and hospitality industry. Strong knowledge of HACCP, ISO 22000, OSHA, and local HSEQ regulations. Excellent skills in risk assessment, policy implementation, and auditing. Ability to conduct training sessions and promote a safety-first culture. Strong communication, analytical, and problem-solving skills. Message from CEO: .

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job). Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues) Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor. Complete & close customer audit non-conformities (external / internal). Follow up & implement CAPA at customer site On Site Documentation: Implementation of SOP, Compliance and closure of audits non- conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time. Handle assigned customer complaints in his / her service areas, within 24 hours & resolve complaint at earliest, as per the customers convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting & monthly operations meeting Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis & take action. Digital Initiative: Be conversant with all in house systems. Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician Approval of conveyance amount for assigned technicians Monitor & report to ABM/BM on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits Actively drive Service & Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers. Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs. Minimum 18 customer visits per week for Resi & SA (Residential & Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively. Inventory: Help ABM/BM to manage Inventory coordinate with other Ops colleagues to manage Stock Levels of branches & forecasting, Indenting & receipt of material for branch (as an assigned function within branch by BM). Ensure APL (Approved Preparations List) is followed by all assigned technicians & all chemical containers have original labels Ensure proper schedule of maintenance & repairs of equipment is established & followed (via JOC). Promote highest grooming standards (uniform, Safety shoes, PPEs) Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of ABM/BM on day today basis Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc Do you have what it takes? If you want to be considered for this role you will need: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desi

We are looking for an experienced and service-oriented Front Office Executive to manage our reception and front desk operations. The ideal candidate should be able to multitask efficiently, maintain a warm and welcoming environment for visitors, and handle administrative tasks with precision. Key Responsibilities Manage the reception area, ensuring a welcoming environment for students, parents, and other visitors. Answer and direct incoming calls following professional telephone etiquette. Handle all front desk activities including scheduling appointments and managing visitor inquiries. Maintain and update client records and other front office documentation. Assist with basic administrative tasks, including data entry and correspondence. Cooperate with other departments to ensure smooth operations and excellent service delivery. Exhibit a service-oriented approach, paying close attention to details in a fast-paced setting. Requirements & Skills Bachelor s degree is mandatory. Minimum 1 year of experience in a front desk or customer service role is preferred. Proficient in English and Malayalam (both oral and written). Excellent customer service and interpersonal skills. Proficient in Microsoft Office tools, especially Excel and Word. Strong multitasking abilities and the ability to work with minimal supervision. Professional and friendly demeanor with a focus on client satisfaction. Preferred Profile Immediate joiners will be given priority. Female Candidates Preferred. Candidates with experience in similar roles in the education or service industry will be an added advantage.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for Review of Internal process as per defined guidelines to identify deficiency if any, highlight issues to the process owners. Monitoring and evaluation basis the pre-defined policies by Risk and publishing of agreed MIS for Stakeholders. Role Accountability Monitoring and evaluation basis pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based) Liaison with the frontline team for sharing feedback on monitored transactions Analysis and publishing of agreed MIS for frontline & Stakeholders Ensure Sample size and timeliness of MIS/other Reports as per SLA Identify process improvement opportunities & helping business to fix the same through detailed RCA & follow correction & corrective approach Conducting Refresher and Feedback sessions for auditees Performance improvements through coaching and feedback Measures of Success TAT Adherence SLA Adherance: Quantity (Sample Size) Accuracy % Unscheduled Leaves Technical Skills / Experience / Certifications Excellent excel knowledge Excellent communication skills Competencies critical to the role Person should have analytical skills Inclusive behavior Ability to work in medium to large teams Change management Coaching skills Eye for detail or Auditing skill sets Qualification Graduate in any discipline, post graduate preferred Preferred Industry Service Industry

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for Review of Internal process as per defined guidelines to identify deficiency if any, highlight issues to the process owners. Monitoring and evaluation basis the pre-defined policies by Risk and publishing of agreed MIS for Stakeholders. Role Accountability Monitoring and evaluation basis pre-defined policies by Risk Share feedback/ error with stakeholders as per the audit findings Field visit to conduct monitoring (need based) Liaison with the frontline team for sharing feedback on monitored transactions Analysis and publishing of agreed MIS for frontline & Stakeholders Ensure Sample size and timeliness of MIS/other Reports as per SLA Identify process improvement opportunities & helping business to fix the same through detailed RCA & follow correction & corrective approach Conducting Refresher and Feedback sessions for auditees Performance improvements through coaching and feedback Measures of Success TAT Adherence SLA Adherance: Quantity (Sample Size) Accuracy % Unscheduled Leaves Technical Skills / Experience / Certifications Excellent excel knowledge Excellent communication skills Competencies critical to the role Person should have analytical skills Inclusive behavior Ability to work in medium to large teams Change management Coaching skills Eye for detail or Auditing skill sets Qualification Graduate in any discipline, post graduate preferred Preferred Industry Service Industry

Are you ready to take charge of our global client acquisition efforts through proactive outreach and expert consulting? Join us as a Consultant- Business Development at Quantazone, where youll play a pivotal role in expanding our global presence, securing new clients, and driving revenue generation in the service industry. Key Responsibilities: Conduct market research to identify and collect information on potential clients. Implement diverse outbound lead generation strategies, including cold calling, email outreach, and LinkedIn prospecting, to connect with B2B clients. Schedule appointments with prospective clients and handle meetings effectively. Drive the sales process by communicating our services and solutions in Finance, HRMS, Marketing and Cloud to potential clients. Engage in regular follow-ups and maintain client relationships for long-term success. Meet or exceed targets for client acquisition and revenue generation. Key Requirements: Minimum 2 months of internship experience in sales or 1 year of full time experience in sales, preferably in the service industry or B2B environment. Excellent communicatio

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: The Head - Branding and Marketing will be responsible for leading the brand positioning, marketing strategy, and communication functions across all platforms and channels. This role requires a visionary leader who can align marketing initiatives with business goals, drive growth, enhance brand recognition, and lead a high-performing team. Key Responsibilities: Develop and implement the overall brand strategy to strengthen brand equity and market positioning. Lead integrated marketing campaigns across digital, print, outdoor, PR, and experiential platforms. Oversee content creation, brand messaging, and visual identity to ensure consistency across all customer touchpoints. Monitor market trends, competitor activities, and consumer behavior to identify opportunities for growth and innovation. Guide the design, execution, and evaluation of advertising and promotional campaigns. Work closely with internal stakeholders including admissions team, academics, and Leadership to align marketing goals with business priorities. Lead and mentor a team of media team to drive high performance and innovation. Qualifications & Skills Required: Master s degree in Marketing, Business Administration, Communications, or a related field. 7+ years of progressive experience in marketing and branding roles, with at least 3 years in a leadership position. Proven experience in managing successful brand campaigns and leading cross-functional teams. Strategic thinker with a creative flair and data-driven approach. Ability to manage multiple projects under tight deadlines with strong organizational skills. Experience in education sector or service industry is a plus. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of DBS Senior Control Tester. In this role, you will: Carrying out thorough preparation, driving and participating in execution of a wide range of Technology control testing activities Timely delivery of control testing and being transparent and accurate in the completion of testing deliverables Applying judgment in relation to the identification and publication of control testing findings through identifying the key risks and issues Embedding quality into the control testing deliverables and ensuring compliance with the CCO Control Testing Methodology Providing expertise and guidance on control testing across CCO and applying critical judgment and decision making in relation to the identification and publication of control testing findings through identifying the key risks and issues Maintaining working relationships with key stakeholders including keeping abreast of key business, regulatory and industry developments and any changes to procedures and practices Supporting the preparation of testing reports to inform key stakeholders of the outcome of testing and review work. Track and follow-up actions identified as a result of testing and review work and escalating when necessary. Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any supporting policies and procedures. Requirements To be successful in this role, you should meet the following requirements: Minimum 3 - 5 years of relevant experience in IT controls testing in Financial Service industry / Process assessment experience. ITGC, SOX, NON-SOX, Internal Control, Automated control Testing (BACs) The successful candidate will also meet the following requirements: SOC IT Risk qualifications (CRISC, CISM, CISA, CISSP or equivalent) are desirable. Demonstrable knowledge in Technology control testing and risk management, internal control, or internal audit preferably within a financial / banking services operations environment Self-starter and effective collaborator

5-8 years of overall experience in service industry with minimum 3 years in people management customer service Purpose of Role: Ensure smooth claims processing for customers. Manage a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Roles and Responsibilities: Ensure team members are visiting the customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim registrations) based on the report. Coordinate with front end team and help in getting the claims registered Conduct weekly/monthly one on one review with the team members to understand their concerns and help simplify the process Review the feedback received from the customers. Rework on the low ratings and identify the areas of improvement and implement process improvements Team management Review on the low C-SAT/D-SAT to improve the communication quality or process gap if any as per the clients understanding/requirement. Coordinate with internal/external stakeholders and other regions on the support needed for the client requirements, like helpdesk, wellness-related activity and more. Review the claims dump along with front end team and take necessary action for IR raised, reopening the claims, dummy claims as appropriate Key Results and Outcomes driven by this role: Client renewals Customer Resolution per SLA Customer satisfaction Behavioural competencies: Process knowledge MS Office Problem Solving Active listening People Management Excellent Communication

Role & responsibilities 1. Shall be responsible for planning and execution in establishing a Software Industry at Bangalore. 2. Responsible to build new customer relationships, identifying business opportunities, negotiates and closes business deals. 3. Will be responsible to promote IT Services to companies in India and Overseas Market. 4. Reviewing progress and identifying opportunities to develop business. 5. Responsible for generating new business relationship. 6. Assist in Agile implementation of Policy Administration system and Underwriting System. 7. Responsible to improve an organizations market position and achieve financial growth. 8. Develops specific plans to ensure revenue growth. Preferred candidate profile 1. Any Graduate / Post graduate (Preferably MBA) with 8 to 10 years of similar experience. 2. Candidates with excellent communication skills both verbal and written, have to interact with the client over phone. 3. Strong analytical, problem-solving, and consultative mindset that leverages structured and logical thinking 4. Prior experience in IT service sales (Custom Application Development/ Software Development, Web Design, Mobile Application Development, etc) shall be preferred. 5. Exposure in International Market from IT Service industry shall be an added advantage. Consultancy: As per market value.

Some careers have more impact than others. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Stress Testing Scenario Analysis Business: Finance Function Principal responsibilities Forecasting macroeconomic/climate risk scenarios using quantitative techniques and analytical tools. Lead the development of structural economic models and quantitative analysis tools. Address technically challenging regulatory and senior HSBC stakeholder s requests including macroeconomic challenges using advanced quantitative techniques. Responsible for end-to-end execution of the process i.e. identifying issues, proposing solutions, implementation & production. Managing macroeconomic & market data for several economies & support projection activities for key countries. Attention to details and ability to make independent judgments that support decision making for senior management. Ensure personal integrity and adherence to established HSBC policy on conduct, compliance, and ISR. Builds trust of partners (onshore and offshore), juniors and seniors alike by demonstrating HSBC values & practices. Able to build strong relationships with finance and business teams. Actively manage team s workload ensuring that prioritization of activities. Coaching and technical support to junior team members on a need basis. Understand team members training needs and take initiative to follow through their development plan in conjunction with line manager. Requirements 5+ years experience in the financial service industry which includes experience in stress testing or macro-economic scenario designing. Preferred experience with global banks, regulators and consulting relevant roles. Strong understanding of macroeconomics, financial market variables and its fundamentals. Understanding of Regulatory Capital and Climate stress test and related regulatory frameworks. Post-graduate degree with relevant field (Economics/ Statistics). Experience in analysing and designing models to capture relationships between Global macro economy, and financial market variables. Ability to manage multiple, ad-hoc requests, meet quick turnaround times, and manage stakeholder expectations. E xcellent coding skills in latest statistical packages/apps SAS/R/Python. Interpersonal skills and proven ability to work well in a team, be cooperative and open, and embrace diversity. Good knowledge of regulatory requirements as well as financial accounting in the Banking Industry. Certifications such as FRM and/or SCR or other professional qualifications.

Date Posted: 2025-06-11 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Position : Executive NE Sales Location : Bengaluru Job Description: Knowing, developing, and maintaining the elevator market : Developing and increasing customer database in Designated area by Market Survey & Intelligence. Market Survey Meeting customers to assess their requirements. Forecasting and target Achieving. Identifying and maintaining rapport with key persons in major customer organization. Generating enquires to finalization of orders: Generation and attending new inquiries and Preparing suitable Techno Commercial Quotation and negotiation data sheet. Preparing and submitting tenders along with attending the Prebid Meetings, Tender Openings & Attending meeting both Technical and commercial. Follow up on proposals and tenders submitted, Negotiation and finalizing of orders. Processing of orders received. Contract Management. Post Securing order, preparing of documents such as layout, change in contract, finalized layout etc. Co-ordinating with internal customers (Sales HO, Installation and Accounts) and internal customer in various stages of the contract till the final payment is collected. Ensure customer meeting as per Guidelines. Qualifications and Job Requirement: Graduate or Diploma from Engin eering or Bachelor Degree: Bachelors degree in Engineering 2 4 years in handling direct sales in Elevator/ industrial/capital equipment/service industry Excellent Communication and Interpersonal skills Assertive, Proactive , Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers Computer Skills: Excellent in Microsoft Office Suite Experience in the Elevator industry. Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

Company: Mercer Description: The candidate in this role will be responsible for performing Analysis, configuration, unit testing & peer review of different phases of client implementation life cycle on ongoing basis. Expertise in Software Testing Life Cycle (STLC) and Defect Life Cycle Interprets requirements to create/update system specification documents Adept at Verification and Validation activities for the software testing. Excellent knowledge of Web Testing and Database Testing Good understanding of implementation process and process model. Fair Knowledge of Workflow and Test Management tools like JIRA/ADO Break pointing of medium complexity requirements to create a test plan and subsequently test cases Ability to write medium to complex SQL queries to retrieve, update, insert data. Understanding of Calculator Testing - Break pointing of requirements, Test case setup, Checker Configuration Clients, communications and reviews Ensuring compliance of all internal and client policies Expertise in executing test script and documenting the results Learn and understand business specific domain Create & maintain necessary projects documents What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: Understanding the requirement and have knowledge of creating of test cases Knowledge/experience of pension administration process and technology landscape of US/Canada Wealth implementation team. Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable. Understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle. Breakpoint analysis of low complexity requirements to create a basic test plan & Test execution. Hands-on with Microsoft access, VBA, Excel Add-ins coding skills and macros creation Ability to create low to medium SQL queries to retrieve or update data. Database knowledge - MS Access or any other similar Knowledge of Calculator Testing concepts - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations. Clear and analytical approach to problem solving. Proficient with written and verbal communication skills to clearly elaborate the issues/concerns that come across. Accountable for highest standards of quality of the allocated project Basic understanding of Data Load, Checks, Database, Web & Calc Testing Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 0-1 years experience in service industry Minimum 12 months experience in Current Role. Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively

Excellent Job Opportunity | Japanese MNC | Sales Position | Gurgaon About the Company A Japanese company, operates within the real estate and business services sector . It specializes in property brokerage, leasing, and relocation support, primarily catering to expatriates and corporate clients. Role -Sales (Japanese Speaker) Location - G urgaon Experience: At least 1+ years work experience in sales (Service Background) Necessary Skill / Experience Understanding Japanese culture Hospitality mind Service industry background such as hotels, restaurants, Japanese house rental service, travel agents, and customer centers Japanese skill N3 or above Good communications skills communication Job Responsibilities Visit client's office to gather their needs. Visit the house owner to make a contract. Meet Japanese customers to support the house loan. Support Daily issues regarding houses that occurred with customers. Request you to please share your CV & below details on anita.n@rgf-hragent.asia Updated Resume Current location: Current CTC (Fixed +Variable): Expected CTC: Notice Period:

As Voice and Accent trainer, you will analyze data and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee’s workplace performance in alliance with company’s core values. Auditing calls of the agents of the account aligned, using the pre-defined grading sheet Manage daily, weekly and monthly reports with the partners and share regular feedback with the agents Identify areas of opportunity and develop action plans and understand data while performing detailed problem analysis Ability to collaborate across multiple teams for process improvements and standardization Coach and share feedback with team and plan monthly team meetings to discuss outcome Responsible for designing and delivering curriculum and learning materials and for managing all phases of training interventions. Designing multiple training events in a corporate setting Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 6+ years overall professional experience in the service Industry (Outsourcing Industry would be preferred) Experience as Voice and Accent or Soft Skills trainer /coach Extensive knowledge of instructional design theory and learning principles Proven knowledge to master the full training cycle In-depth knowledge of learning management software Familiarity with traditional and modern training methods, tools and techniques Demonstrated ability to defect areas, rolling out action plans accordingly Willingness to perform duties in shift as required by Business Preferred technical and professional experience You know how to build trust and communicate effectively with executives, along with day-to-day users of the software You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Deliver the global Purchasing Support Group services with an excellent manner. Receiving agreement request from the clients, review the request, selecting the approved format for the agreement, initiating the agreement with supplier. Coordinate with Buyers, Suppliers, and other Stakeholders to get necessary information for agreement execution. Able to understand and derive evolving data elements from Contracts, Changes in Agreements based on Authority Guideline. Negotiating with the supplier based on Approved Authority Guidelines. Able to understand scope of work and facilitate subsequent discussion accordingly. A. Manage agreement workload and actively follows-up on outstanding items and approvals required to forward contracts for legal review, as necessary. Communicate with line of business/department partners about daily transactional matters Follow workflow procedures to ensure maximum efficiency. Completing tasks assigned by the supervisor, upholding the organizations values, and maintaining a high degree of professionalism with all stakeholders. Understand and execute redline management based on Authority Guideline. Coordinate and work with buyer, legal, stakeholder and supplier for timely execution and signoff of agreements. Participate in trade-off discussion with buyer, legal, stakeholder and supplier whenever necessary. Managing daily purchasing support activities, work and execute the assigned tasks, and ensure SLAs are adhered with high level of accuracy Manage relations with the stakeholders and be a customer advocate for all the assigned global purchasing support areas. Follow and Enforce company s Global Procurement Policy and procedures Understand the Kohler s Global Procurement Policy Enforce this across the business and stakeholders for Purchasing or related activities Standard Operating Process (SOP) Setup and Process Improvement Constantly search and seek out improvement of Purchasing Support processes and practices that eliminates non-value-added activity and incorporates relevant best practices Work effectively with all the concerned teams, functions Develop, Maintain, and enhance relations with the stakeholders. Understand all stakeholder/internal customer requirements Forecast growth opportunities, prepare roadmaps, and build capabilities for future readiness Be actively involved in global Purchasing Support enhancement projects What we are looking for from your past experience Experience requirement: 7+ years experience in purchasing & contract management preferably in Marketing, HR and Professional service industry. Excellent verbal and written communication skills. Strategic purchasing mindset and strong basic of contract management Good understanding of Master Service Agreements, Non-Disclosure Agreements, Amendments and Statement of work (SOW) Highly service-oriented, with exceptional interpersonal skills to facilitate communication with all levels of company management, across all business lines, and with suppliers. Very good presentation and Documentation skills.

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

About Company We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We are looking for a high-performing Channel Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for building complete channel sales network, and crafting strategy and plans and justifying those to the upper management. So are you an experienced Outreach and Channel Sales Manager looking for a new challenge and an opportunity to advance your career? If you are energetic, highly motivated, can-do attitude individual who enjoy in networking and establishing relationships, we have the perfect job for you! We are looking for a bright, enthusiastic Outreach and Channel Sales Manager who is full of ideas and Software, Service industry contacts to help us ensure commercial and strategic relationships with our key targeted partners. What you will be responsible for Create a systematic, process-driven approach to Channel sales outreach and relationship management. Identify and source Channel partner opportunities through inbound lead follow-up and outbound cold calls, emails and client visits Research resellers/partners, identify key players and generate interest. Collaborate with senior management and other marketing teammates to align our internal goals with new and existing reseller/partner relationships. Negotiate and finalize deals in accordance with company s contract guidelines and policies. Deliver a great experience to our new and existing resellers/partners when working with our organization you will represent our brand and be our Channel sales liaison internally. Forecast, measure, and report the results of various projects with resellers/par tners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. Keep a great ongoing relationships with current resellers/partners and offer new ways to grow the partnership. Build the organizational network by through targeted outreach and strong project planning. Liaise with partners to solve issues, communicate needs and create synergy. Deliver reseller/partner sales and services training sessions. Develop reseller /partner marketing plans and events. Ensure reseller/partners comply with contract terms. Strategize around reseller/partner management and build sales through partners. What you must have Outreach and Channel Sales Manager requirements and qualifications. Previous working experience as an Outreach and Reseller/Partnerships Manager for (5-7) years. Degree in Marketing, Communication or similar relevant field. Outstanding communication and interpersonal skills. Excellent organizational and time management skills. Strategic thinker. Networking aptitude. Great multitasking skills. Attention to details. can-do attitude individual who enjoys networking and establishing relationships, we have the perfect job for you!

As a Talent Acquisition Intern, you will have the opportunity to gain valuable hands-on experience in end-to-end recruitment process while working closely with our TA team. This internship will provide you with a solid foundation in recruitment process and allow you to develop essential skills for a successful career in the field. This position offers a unique opportunity to gain hands-on experience in a fast-paced startup environment. Do you possess the passion and desire to learn and wish to make an impact in the world of food and technology? Join us now! Key Responsibilities : Assist with end-to-end recruitment processes (job postings, resume screening, interview scheduling). Source candidates using platforms like LinkedIn, job boards, and social media. Help with interview coordination (scheduling and confirming interview slots). Communicate with candidates at various stages of the recruitment process. Maintain and update candidate information in the Applicant Tracking System (ATS) . Support with market research on industry hiring trends and competitor practices. Provide administrative support (preparing recruitment reports, maintaining files). Qualifications : Education : Pursuing or recently completed a degree in HR, Business, or related fields. (MBA in HR) Skills : Strong communication (written and verbal). Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with recruitment platforms (LinkedIn, job boards) is a plus. Attention to detail and organizational skills. Ability to multitask and work in a fast-paced environment. : .

Are you passionate about ensuring high standards and fostering strong, long-lasting relationships with clients? If so, we want you on our team! As a Quality Control professional at SmartQ, your main responsibility will be overseeing and enhancing the daily operations to ensure efficiency, quality, and alignment with the company s strategic objectives. You ll also play a key role in strategic planning, team leadership, and problem-solving to address the challenges of operational management. If you have the skills and the drive to make a real impact in the world of food and technology, we invite you to join us! Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience. : .

IMMEDIATE HIRING ( (Female Candidates Preferred) ) Job Title: Sales Manager Company: Satya Bizcon India Pvt Ltd Location: Belapur, Navi Mumbai Experience: 3-10+ years Salary: 3 6 LPA Department: Sales Employment Type: Full Time, Permanent About Satya Bizcon: Satya Bizcon India Pvt Ltd is a leading logistics company specializing in the transport of hazardous chemical cargo across India. Backed by a fleet of 300+ vehicles and powered by SAP S/4HANA , we serve 14+ major industrial clients and pride ourselves on real-time operational transparency, safety, and digital control. Role Summary: We are hiring a Sales Manager with SAP SD expertise to oversee the order-to-cash process, manage SAP sales operations, and lead a team for effective execution of dispatch, billing, and client handling. This role combines strategic sales management with hands-on SAP SD end user knowledge to improve operational efficiency. Key Responsibilities: Lead the sales team in managing POs, order processing, dispatches, and billing on time. Handle Order-to-Cash (OTC) process , including credit management, revenue recognition, and shipment costing Configure and manage contracts , scheduling agreements (SDSA) , consignments , third-party orders , intercompany processes , and free goods Oversee sales document types, item categories, schedule lines, delivery and billing types Coordinate with finance for credit limit, revenue account determination, debit/credit memos. Ensure accurate configuration and processing of special business processes: Cash Sales, Rush Orders, STO, MTO Support project-based order processing via Quantity Contracts and shipment planning Monitor shipment route determination , shipment output , and cost settlement Maintain master data for customers and materials; ensure clean pricing records and condition maintenance Generate reports and dashboards for sales analysis, credit exposure, and customer outstanding Candidate Requirements: Graduate/Postgraduate in Business, Supply Chain, Sales, Marketing etc. 310+ years of experience in SAP SD end user and sales operations Hands-on expertise in credit management , pricing procedures , output types , and user exits Strong understanding of logistics sales cycle , transportation planning, and dispatch handling Excellent skills in client handling, reporting, and team management Experience in the logistics, transport, or chemical sector is a plus. Key Skills: SAP SD user, Billing expertise, OTC Cycle Pricing/Quotation Handling , Output Determination Credit Management, Revenue Account Determination Shipment Processing, Contract Handling, Consignment Sales Master Data Maintenance (Customer, Material) MIS Reporting, SAP Document Flow, Order Management

About the Department: Finance team at AltF is majorly responsible for recording and reporting the cash flows, both in and out, of a company. Since the department controls the actual finances of the company, it becomes utmost important for the department to work flawlessly. There are 2 major arena in which finance department operates i.e payables and receivables. Interaction with clients and vendors and sorting out the ledgers becomes a day-in-out work for the departments. Roles and Responsibilities: Managing Investor relations Monitoring books of accounts Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Assist in cash flow projections, financial projections of collaborations & Joint Ventures Undertake activities of budgeting & forecasting Oversee maintenance of ledgers, journals, receivables, depreciation, costs, property, operating expenses, etc. Review and monitoring of secretarial compliances Ensure relevant accounting standards and accounting practices as prescribed, are being followed. Oversee filling of returns and visiting tax authorities for assessments and appeals Oversee bank work regarding documents, inward/outward remittances, etc. Review of Balance Sheet and Annual Reports Dealing and co-coordinating with Auditors, Ensuring timely completion of internal and statutory audits of the Company Coordination with banks and institutions to ensure verifying and providing of information Reviewing debtors outstanding and managing the cash flow Resolve complex accounting issues Generating financial & MIS Reports Tax matters All compliances towards Direct and Indirect tax of the Company. Tax planning for the company along with all other statutory compliances. Ensure that monthly and quarterly Bank Compliance activities are performed in a timely and accurate manner. Maintaining the entire Team in good spirit, allocating work among colleagues, taking periodic reviews with them Assist and guide the team in their daily tasks Ensure that compliances related to GST are performed in a timely and accurate manner Handling of a team of about 10-12 People including legal manager and associates. Taking decisions on some legal matters. Client Support Handling and resolving tickets in a timely manner using ticket supporting system. Cash flow Management. Allocating funds for better performance and returns. Financial Compliances for every client of ALT F ( TDS GST matching for every clients) Leading Internal financial audits. Requirements \u25CF Must be a Chartered Accountant \u25CF Experience with computerized ledger system \u25CF Advanced knowledge of Excel, Strong problem solving and analytical skills \u25CF Ability to function well in a team-oriented environment \u25CF The Incumbent must be organized and detail oriented as a person \u25CF One shall have an outstanding ability to stay calm under pressure \u25CF Knowledge of Accounting Software - preferably Zoho Books \u25CF Should have experience in handling quantum B2B invoices and bills \u25CF Should have prior experience leading the Accounts and Finance department \u25CF Preferably should be from a customer centric or a service industry

Company: Description: INTERNAL JOB POSTING Wealth Implementation Wealth Implementation team is seeking candidates for the following position based in the DLF / Noida / Pune office Senior Manager - Implementation Services No. of Positions: 01 Last Date to Apply: What can you expect? The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers. Elicit, analyse and document requirements using appropriate techniques, and transalate requirements from German language to English Perform Planning activities to determine the best approach and techniques for self on the project Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts expertise Perform stakeholder analysis and establish strong stakeholder relationships Ensure requirements traceability is managed and maintained throughout the project lifecycle Perform solution analysis to ensure that solution meets the needs of the requirements Prepare functional and technical specifications, including process diagrams and user manuals Manage the provision of information to establish the agreed data integration platform, liaising with the Data Analyst and external stakeholders where required Elicit existing processes, document Current State, analyse change & identify best practice to determine Future State, perform Gap Analysis to determine impact to BAU; Adhering to the User Centred Design processes, working to agreed sprint and release plans Support test team activities including triage and impact analysis Contribute to the development of new artefacts for re-use and to improve efficiency Provide learnings back to Analyst Team and to contribute to continuous improvement Support in implementing new systesm and processes What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: Domain & Tools : Subject Matter Expert in Wealth (DB/DC) domain, German domain preferred. Experienced on any wealth platforms Previous experience in the financial services industry, particularly the Pension industry is desirable Detailed understanding of Implementation life cycles: Analysis Business Analysis Skills - Planning and Monitoring, Elicitation and Collaboration, Requirements Analysis and Design Definition, Solution Evaluation Responsible for delivering all projects, scoping, resourcing, prioritization and providing estimates to stakeholders. Ability to forecast and plan resources for the project and estimate timelines. Should be expert with doing Root Cause Analysis (RCA) and techniques. Testing : Conducting tests and validations to ensure that the solutions meet the requirements and standards Breakpoint analysis of High complexity requirements to create a detailed test plan and corresponding user stories. Subject Matter Expert in Database, Web , Letters & Calc Testing - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations. Configuration: Thorough understanding of Calc Config, Web Configuration, Letter Config Project / Task Management: Good understanding of Agile and Scrum methodologies Service Now (now SPM) - Demand, Capacity and Allocation, Project Tracking Expert in using JIRA for day to day task management Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines. Should have the ability to collate and analyze project metrics. Ability to manage (delivery, Quality & tracking) projects. Understand the SOW, scope agreed, and SLAs agreed with client - connect with CRM and Sales team. Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 9 years experience in service industry Minimum 12 months experience in Current Role. Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively