274 Service Industry Jobs - Page 2

Job Summary: We are seeking a highly motivated and results-oriented Customer Relationship Executive to join our growing team. As a CRE, you will be responsible for managing and nurturing relationships with prospective and existing customers, ensuring their satisfaction with our home tuition services. You will act as the primary point of contact for families, addressing their inquiries, resolving concerns, and proactively identifying opportunities to enhance their experience. This role requires excellent communication and interpersonal skills, a strong customer-centric approach, and the ability to meet and exceed sales and retention targets. Responsibilities: Provide exceptional customer support to students, parents, and educators through phone calls, emails, or chats. Collaborate with internal teams (e.g., counselors) to resolve complex issues that require coordination across multiple departments. Maintain accurate records of all interactions with customers using CRM software. Understand customer needs and recommend appropriate tutoring solutions. Guide new customers through the onboarding process, ensuring a smooth and positive start. And provide ongoing support and guidance to customers throughout their tutoring journey. Achieve monthly targets for new customer acquisition. Must have a laptop/desktop Handle at least 40-50 calls per day Connect with parents and assign the best tutors as per their requirements Convince tutors to register on the HomeShiksha platform Identify opportunities to upsell or cross-sell additional tutoring services Gather customer feedback through surveys, interviews, and other channels. Collaborate with the marketing team to develop and implement customer engagement initiatives. Qualifications: Bachelor's degree Proven track record of meeting and exceeding sales and retention targets. Excellent communication, interpersonal, and problem-solving skills. 2+ years of experience in customer service, sales, or account management. Strong customer-centric approach and a passion for delivering exceptional customer service. Experience in the education industry or with tutoring services is a plus. Familiarity with online communication tools (e.g., Zoom, Skype) is a plus. Skills: Communication (English , Hindi and Tamil Verbal) Interpersonal Skills Problem-Solving Customer Service Sales & Persuasion Time Management Active Listening CRM Software Proficiency Specifications: Females will be preferred for this role. Age- Preferred age will be between 30 to 45 years Looking for Females with prior experience in similar profiles.

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Data strategy owner / owner for making campaigns. Role Accountability Data Disposition accuracy tracking Process Wise MIS creation center wise, zone wise, vendor wise , etc Data Trend analysis and propensity model creation Repository for all the vendor review decks month wise Defining hourly data strategy Filter Data by reviewing reports and performance indicators to identify and correct code problems Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction Measures of Success Preparing reports for the management stating trends, patterns, and predictions using relevant data Dialer strategy Technical Skills / Experience / Certifications Proficient in SQL and knowledge of Tableau/ Power PI is preferred Competencies critical to the role Data handling and dialer strategy Qualification Post-graduate or Graduate with relevant experience Preferred Industry Contact center, Service industry, BFSI, having MIS exposure

We re seeking a high-impact Director of Product and Growth Strategy Global Enterprise to lead our most strategic vertical. This is a hybrid role at the intersection of product innovation, enterprise client growth, stakeholder influence, and partnership enablement. You ll act as a strategic partner to global account directors, a product evangelist to external stakeholders, and a business architect within SmartQ bringing clarity, speed, and focus to how we deliver outcomes across complex global accounts. This role is ideal for a bold, outcome-obsessed leader who thinks like a GM but delivers like a CPO. Your Impact Areas: Product & Growth Strategy Own the end-to-end product and growth strategy for SmartQ s Global Enterprise portfolio. Define, communicate, and drive a bold product vision that translates into measurable business results. Identify high-leverage opportunities at the intersection of client needs, commercial goals, and partner capabilities. Enterprise Stakeholder Leadership Partner closely with Global Account Directors to align product outcomes with client growth objectives. Represent the voice of product and engineering in senior-level client discussions building belief through clarity, data, and delivery. Embed partnership priorities into the product roadmap ensuring long-term alignment with strategic alliances. Scalable Execution & Client Impact Translate enterprise challenges into scalable, repeatable product solutions. Balance short-term momentum with long-term platform evolution; ship fast, learn faster. Track and report product outcomes that directly support client KPIs and retention. Team Leadership & Coaching Lead, mentor, and grow a high-performing team of product managers focused on enterprise success. Spend 30 40% of your time coaching unlocking strategic thinking, execution speed, and customer obsession. Collaborate with engineering, design, and operations to foster cross-functional alignment and delivery excellence. You Are Outcome-first You prioritize real impact over shiny features. Business-savvy You understand enterprise growth levers and align product strategy accordingly. Stakeholder fluent You can influence C-level partners, internal leaders, and cross-functional teams with equal ease. Momentum-driven You bias toward progress, even in ambiguity. You know perfection is the enemy of traction. Coach & Multiplier You develop people, not just manage them. You Bring 10+ years of product experience with strong B2B exposure, including enterprise or global account work. 3+ years managing and coaching PMs with demonstrable outcomes from your teams. Proven success in leading product strategy across global, matrixed organizations. Experience working closely with sales, partnerships, or client success teams. Comfort navigating between strategic planning and day-to-day execution. Bonus: experience with platform products, partner integrations, or cross-market scaling. Why Join SmartQ Influence the future of food-tech in the workplace across 14+ countries. Lead from the front working directly with top-tier clients, account heads, and Compass Group leadership. Solve high-impact challenges at scale, with full ownership and visibility. Join a company where impact > input, outcomes > outputs, and momentum > perfection. : .

Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Preferred candidate profile Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Reports Management Skills Required: Team Management , Digital Business Development , Sales Strategy , Client Services , Key Account Relationships

Shift Leader Duties & Responsibilities Execution of production plan - Batch preparation and exchange as per the plan ,communication with shift leaders (shift reliving), Allocation of jobs in the respective shift,. Plan & execute fixture maintenance. Ensure process are inline with standards (QMS,EMS,Internal operation standards). Preventive maintenance of coaters, cleaning machine, Blasting machines, stripping equipment. Identify training needs of shift team members, plan and conduct trainings, Evaluate the effectiveness of the training. Inform PM on trainings out of his scope. Communicate to service and plant manager in case of machine troubles/errors. Adhere and ensure everyone in the department follows to all safety requirements. Involve, suggest and implement HSE ,5S, OOE. Stock management & Co-ordinate for required consumables and spares with plant manager. Oversee failures and involve in implementation of preventive actions & corrective actions for internal and external complaints. Block non conforming equipments and parts. Follow applicable QMS requirements. Required education, experience & knowledge University diploma in engineering (Mechanical , Automobile) Minimum 2 years experience as shift lead or engineer in mechanical/service industry. Knowledge of PVD/CVD coating technology recommended Required skills & expertise Customer oriented approach. Experienced in managing team of 6 -10. Good English communication and team building skills Expertise in problem solving techniques Open and positive mindset. Able to operate ERP system. Location : Manesar About us Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and textiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes. Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership. Oerlikon is an Equal Opportunity Employer. If you d like more information on your EEO rights under the law, please click here Know Your Rights . If you are unable to complete an application or respond to a job opening because of a disability, please contact us at Americas.hr@oerlikon.com or recruiter.us@oerlikon.com . This contact information is for accessibility requests only and is not intended for inquiries about the status of applications or for third party vendors / agencies inquiries or requests. Oerlikon will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c) Learn more about Oerlikon: https: / / www.oerlikon.com / en / brands / Agencies: Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon s terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee. Unser Fokus liegt auf der Gewinnung talentierter, engagierter Menschen, die unsere Kernwerte teilen: Integrit t, Teamgeist, Exzellenz und Innovation. Wir schauen ber blosse Qualifikationen hinaus und legen den Fokus auf Kompetenz und Potenziale. Wir glauben auch, dass es bei der Verg tung darum geht, Menschen f r ihre Arbeit gerecht zu bezahlen, ihnen aber auch M glichkeiten aufzuzeigen. Unser Bewerbungsprozess ist objektiv und transparent gestaltet. Wenn Sie dieses Mal nicht sehen, was Sie suchen, aber trotzdem bei Oerlikon einsteigen m chten, klicken Sie bitte auf den Button "Bewerbung", um Ihren Lebenslauf einzureichen und uns mitzuteilen, was Sie interessiert. Dann kann unser Recruiting-Team Sie kontaktieren, wenn die richtige Gelegenheit dazu kommt. Folgen Sie uns einfach auf Facebook und LinkedIn, um ber neue Stellenangebote informiert zu werden! Unsere Mitarbeitenden Oerlikon bietet engagierten Mitarbeitern eine faszinierende Auswahl an Aufgaben und Karrierewegen. Lernen Sie unsere Mitarbeitenden aus der ganzen Welt kennen. Entdecken Sie Oerlikon Wir entwickeln Beschichtungen, die Automotoren, Flugzeugtriebwerke oder Kraftwerkturbinen leistungsf higer, effizienter und langlebiger machen. Unsere Vliese f r Filter sorgen f r reine Luft und klares Wasser. Und mit unserem Wissen in der additiven Fertigung bringen wir die n chste industrielle Revolution voran. Oerlikon ist ein Schweizer Unternehmen mit einer ber 100-j hrigen Tradition. Unsere Mitarbeitenden sind einer Vision verpflichtet: innovative industrielle L sungen f r ein besseres Leben zu entwickeln. Lernen Sie uns kennen! Job Information Published: Jul 18, 2025 Job ID: 102036 Location:

Date Posted: 2025-07-17 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Position : Executive NE Sales Location : Hyderabad Job Profile: To closely work with NE Sales Manager to achieve business number through the following: Position will be responsible for bookings of Elevators in the area allotted or located. Enquiry Generation Preparation of quote / Submission of quotes Negotiations of prices and contract finalization with customers Order placement with Factory Ensure that payment is collected from customer as per terms of payment in the contract. Ensure that handing over of the job through Construction Provide forecast vs actuals with HOD Visit job sites and customer interface MIS reporting Work towards customer delight and customer appreciation Qualifications & Job Requirement: Graduate or Diploma from Engin eering or Bachelor Degree: Bachelors degree in Engineering 4 8 years in handling direct sales in Elevator/ industrial / capital equipment/service industry Excellent Communication & Interpersonal skills Assertive, Proactive , Result orientated and Self-starter Ability / Confidence to handle high profile Key Customers Computer Skills: Excellent in Microsoft Office Suite Experience in the Elevator industry. Role Overview: The Sales Specialist will work hands-on with customers in the field to provide Sales and support on both new and well-established customer accounts. This role will involve opportunities to meet new customers, work independently, and travel Upcountry for Scouting & Generating new sales leads. The incumbent will report to the Sales Manager who will provide you with access to mentorship, training growth, and development opportunities across our highly resilient world changing business Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . .

What this job involves: General Purpose Will be responsible for connecting with the business and understanding their concern, have it documented and follow up on any open points to closure. Following up on Critical FCRs, women employee concerns, poor feedback from application and have it addressed and documented. Preparing and maintaining reports and sharing with leads from time to time. Connect with business leads and maintain good rapport. Preparing presentations and conducting training sessions for the ops team. Job type : Full time Reporting Manager : CRM Lead No of staff managed : CRMs Bay Connects: Preparing schedules for the week Periodic Bay connects with deals Preparing MOM with Ops team and publishing it with the businesses Meeting Valley Clients on regular basis Connecting with Leads: Identifying the business leaders (SDL, Sr Managers & Community Leads) Meeting with business heads Bay connects schedule planning along with the business leads Sharing the discussion points with the leads post meeting MOM of the session: Update key MOM points and share with the projects Discussion with the Ops team about the MOM points Tracking and following up on the open MOM points and ensure closing it within the stipulated timelines FCR review and Issue escalations closure: Ensuring the FCRs are resolved appropriately by the team and closed within TAT Involving in cases related to female employee safety issues Helping Ops team in resolving FCRs and transport issues Review FCR closure responses Meeting employees / Managers / HR to resolve issues if needed Accident / Incident report handling: Analysing the incidents and ensuring safety of employees on any incident (case to case) Helping the operations team in drafting the incident reports Approval of incident report before uploading in the tool Detailed updates to be shared with the businesses and the HR group on any major incidents BCP Information cascade: Mailers to business on transport updates in case of any disruption Periodic OTA/OTD report to be shared with the Transport Zonal Leads Soft skills training: Maintaining a calendar for monthly Saturday training sessions Conducting trainings for Ops team on Soft Skills, Email & Telephone etiquettes, behavioral skills, etc. Sounds like you to apply you need to have: Education and Experience Qualification : Batchelors Degree Industry Experience: Service Industry / Client facing / Customer Service Overall Experience: 4 or more years of Client facing related experience such as Customer Service or Front office executive. Experience with standard data entry systems, excellent computer skills including proficiency in MS Excel 2010, Word and Outlook, standard analytic and reporting systems with some exposure to programming languages like SQL and tools like Excel etc. Technical Skills : 4 or more years of experience in related service industry; employee logistics and transport management preferred. Key Competencies Good technical writing, documentation, and communication skills. Self-motivated, positive attitude and a team player. Strong organizational skills and the ability to deal with large volumes of data. Effectively prioritize and manage time and workload to meet timelines. Working and conceptual knowledge of databases is a plus. Experience in accessing and executing end user reports and dashboards from any reporting tool is a plus. Problem analysis Client service orientation Adaptability Teamwork Presentation skills Computer Knowledge Good knowledge of employee logistics. Innovative approach at work Quick learning ability & Positive thinking Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great outcomes.

Job Description Job Purpose: Responsible to Oversee financial operations of the Company. Key Responsibilities: Oversee financial operations of the Company. Coordinate and direct the preparation of the business plan, budgets and financial forecasts and report variances as per the timelines. Lead monthly/quarterly/annual closures from a taxation perspective. Ensure quality control over financial transactions and financial reporting. Monitoring working capital requirements, capital expenditure and adherence against budgets Timely cash-flow analysis with detailed monitoring of the company s cash position. Processing, reviewing and distributing monthly management accounts to the senior management. Ensure compliance with all regulatory taxation and statutory requirements. Responsible for liason with internal auditors to ensure adequacy and relevance of audit coverage and prompt audit process. This includes keeping company records organized and readily available for examination, coordination with cross-functional stakeholders. Job Context: Specific Accountability Prepare and publish timely monthly financial statements. Handle all queries from Tax departments and collaborate with tax consultants to effectively conclude all requirements. Develop and document business processes and accounting policies to maintain and strengthen internal controls. Handle statutory and tax auditors for completion of quarterly and annual closing Qualifications Qualification & Experience: Chartered Accountant, with minimum 8-10 years of post-qualification experience in Finance & Taxation. Strong understanding and anal

You will be responsible for completing daily quality checks as per the process requirement and meeting the monthly sampling numbers for voice and non-voice processes. You are required to document quality scores, specific observations, feedback, and comments in the monitoring form. Providing timely feedback to agents for the errors identified is a crucial part of your role. Completing Root Cause Analysis (RCA) for all errors identified and creating Error analysis/RCA Report within the defined timeline are essential tasks. Ensuring that the Quality Assurance (QA) process adheres to ISO guidelines is a key responsibility. It is also expected that you identify improvement areas for staff and share them with the Assistant Manager Quality. Your participation in all development and quality trainings identified for Quality Analyst/ Lead Quality Analyst is mandatory. Proficiency in MS Office applications such as Excel, PowerPoint, Word, etc., is necessary for this role. The ideal candidate should hold a Graduate/Post Graduate degree with at least 1 year of overall work experience. Preferred experience in General Insurance or service industry in the quality domain is an advantage. Excellent communication skills, both written and verbal, are required. Working knowledge of Excel & PowerPoint is essential. Candidates from all verticals are welcome to apply, with quality experience being an added advantage.,

BabyMD is seeking a dynamic and experienced Clinic Manager to lead the daily administrative and operational functions of our pediatric clinic. The Clinic Manager will be responsible for upholding the highest standards of patient care, optimizing staff performance, and ensuring the clinic runs smoothly and efficiently. This role plays a vital part in cultivating a collaborative, child friendly, and patient-centric environment, while aligning with BabyMD s mission to provide accessible, high-quality pediatric healthcare. Bachelor s degree in healthcare administration, Business Management, or in a service industry-related field is preferred Proven leadership, decision-making, and people-management skills. A minimum of 2-4 years experience i

As Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. : .

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As an Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations. Key responsibilities Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees. Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture. Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met. Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards. Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability. Manage vendor rotations and plan the operations for the assigned clients. Qualifications: Demonstrated experience in the food industry, with a solid understanding of operations and customer service. Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions. Resilient under pressure, capable of meeting deadlines and handling challenges effectively. Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives. Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels. Strong interpersonal abilities, fostering collaboration and teamwork. Expertise in food service, technology, and people management, ensuring smooth operations. Results-driven with a sense of accountability, focused on achieving business goals. Proven leadership experience, successfully managing teams in dynamic environments. Knowledge of HSEQ standards, with a Basic Food Hygiene certification. Financial acumen and proficiency in relevant applications, ensuring operational efficiency. Agile and adaptable, thriving in fast-paced and evolving work environments. Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management. Availability for a 6-day workweek, with a willingness to travel within city limits as needed. Message from CEO: .

Country: India Work Location: Any Work Location: , Andhra Pradesh, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 5 - 8 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 50-55k Key Skills: Functional Area: Functional Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles : Rosterer, Collections Executive, Operations Manager Number: 3 Roles : HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities and Accountabilities Area of Responsibility % time spent Performance Metrics Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects 25% No. of Quality incidents Quality audit reports Client satisfaction score 1 | Page Job Description Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. 25% Meeting Budget targets Revenue growth % Profitability % Collection% Price Increase % Client Relationship Management Strive to understand customer s needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote company s image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly 20% Client Retention % Customer Termination value & number 2 | Page Job Description Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures 20% 10% Attrition % Induction completion % Training hours for guards No of Health & Safety Incidents Health & Safety Compliance % Key Relationships Internal Hub Head Branch Finance and HR teams Key/Core sales team Health & Safety team External Clients External Partners vendors, unions Key Competencies Required Core Competencies Results Orientation Set Stretch Targets Planning & Organizing Performance Monitoring Resilience Customer Focus Listen & Respond Functional competencies Strategic Orientation Business Acumen Financial Orientation Long Term Focus 3 | Page Job Description Ownership Engaging and Developing People Training Engaging Team Leading with Integrity Respect & Integrity Fostering Collaboration Qualification and Experience Required Qualification Minimum : Graduation / Diploma (if very relevant industry experience) Desired : MBA/ Master s degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a service industry with large distributed operations (e.g. retail, insurance, logistics) Experience of independently managing a P&L Ability to make sound, clear and relevant decisions Ability to resolve disputes/ disagreements Ability to carry people along, create team spirit and gain their commitment Ability to successfully manage widespread field operations Ability to work with labour unions 4 | Page Job Responsibility: The Ideal Candidate: Perform an action:

Country: India Work Location: SARGRD Work Location: , Karnataka, India Openings: 2 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 5 - 8 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 50-55k Key Skills: Functional Area: Functional Job Description Department Operations Support Job Title Cluster Head Reports To (Title) Zonal Head Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) Number: 2-7 Roles : Rosterer, Collections Executive, Operations Manager Number: 3 Roles : HR, Finance, Store Job Summary To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Job Responsibilities and Accountabilities Area of Responsibility % time spent Performance Metrics Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects 25% No. of Quality incidents Quality audit reports Client satisfaction score 1 | Page Job Description Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. 25% Meeting Budget targets Revenue growth % Profitability % Collection% Price Increase % Client Relationship Management Strive to understand customer s needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote company s image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly 20% Client Retention % Customer Termination value & number 2 | Page Job Description Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures 20% 10% Attrition % Induction completion % Training hours for guards No of Health & Safety Incidents Health & Safety Compliance % Key Relationships Internal Hub Head Branch Finance and HR teams Key/Core sales team Health & Safety team External Clients External Partners vendors, unions Key Competencies Required Core Competencies Results Orientation Set Stretch Targets Planning & Organizing Performance Monitoring Resilience Customer Focus Listen & Respond Functional competencies Strategic Orientation Business Acumen Financial Orientation Long Term Focus 3 | Page Job Description Ownership Engaging and Developing People Training Engaging Team Leading with Integrity Respect & Integrity Fostering Collaboration Qualification and Experience Required Qualification Minimum : Graduation / Diploma (if very relevant industry experience) Desired : MBA/ Master s degree or equivalent Relevant Experience Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a service industry with large distributed operations (e.g. retail, insurance, logistics) Experience of independently managing a P&L Ability to make sound, clear and relevant decisions Ability to resolve disputes/ disagreements Ability to carry people along, create team spirit and gain their commitment Ability to successfully manage widespread field operations Ability to work with labour unions 4 | Page Job Responsibility: The Ideal Candidate: Perform an action:

Responsibilities and Duties To Generate Business from Corporate Clients for Corporate Events, Contracts, Printing, Advertizing, Social Media, Exhibition Target Achieving for incentive Minimum 2 years exp. in service industry / concept selling. extra advantage if from advertising or event industry Touring required for Gujarat / Pan India Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Required Experience, Skills and Qualifications Proven working experience as a business development manager or a relevant role Proven sales track record Experience in customer support is a plus advantage in the profile Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills

We are seeking talented Lead - HR/TA (Human Resource/ Talent Acquisition), responsible for end-to-end recruitment, HR operations, policy management, and collaboration with external institutions. Key Responsibilities: Hiring: Develop recruitment strategies, post job openings, and conduct interviews to select qualified candidates. Coordination: Schedule and align interviews for advanced stages, ensuring smooth communication with stakeholders. Notify candidates of their application status and provide feedback where applicable. Onboarding & Induction: Conduct induction programs, complete onboarding formalities, and introduce new hires to the organization. Data Research: Support recruitment and pre-sales with market research data as needed. HR Compliance: Oversee employee lifecycle, ensure compliance with HR policies, and address employee concerns. Placement Support: Build partnerships with institutions for recruitment and represent the company in campus drives. Attendance Management: Monitor staff attendance and maintain accurate records. Qualifications: Bachelor s degree in Business, HR or technology; MBA is a plus. Minimum of 2 years of experience in Human Resource, Talent Acquisition and Resource management in the IT consulting or service industry. Excellent communication, presentation, and interpersonal skills is a must Self-motivated, with a passion for driving results and achieving targets. Availability to work in the Central Time Zone ( USA) is a must ! Highly organized with the ability to manage multiple priorities and deadlines effectively. What We Offer: Ongoing training program to introduce and implement global recruitment strategies and policies. Technical knowledge required to contribute effectively in the Enterprise Application Development and Integration arena with core focus on SAP and ServiceNow Platforms. Opportunity to work on global markets with a strong focus on North America. Competitive compensation package including Commissions and Annual Performance Bonus. Opportunities for professional development and career growth. A collaborative and inclusive work environment. Pick & drop facility for the employees as applicable.

We are seeking talented Pre-Sales Executive - Global Accounts, responsible for researching, prospecting, and qualifying accounts to sell our Enterprise application & integration implementation services. The ideal candidate will have a proven track record of being a successful pre-sales or sales development executive, with strong experience in building and managing pipelines, setting strategic goals, and fostering a high-performance environment. Key Responsibilities: Researching and mapping new accounts adopting innovative search strategies Prospecting and generating leads through cold calling & building a robust sales pipeline. Working closely with onsite sales teams to align pre-sales activities with overall Sales and Solution delivery team goals. Collaborate with the marketing team to understand new solution offerings and communicate these effectively to prospective clients. Participating in continuous training to improve skills in account research, prospecting, and lead qualification. Helping develop sales materials, proposals, and presentations tailored to client needs. Making presentations to the prospective clients and helping resolve customer technical queries. Building and maintaining relationships with key stakeholders across the organization. Analyzing market trends and competitors to refine prospecting strategies and identify new opportunities. Preparing Daily, Weekly and monthly progress reports and reviewing it with the Pre-sales Lead and leadership team. Qualifications: Bachelor s degree in Business, Marketing, Technology or a related field; MBA is a plus. Minimum of 2 years of experience in a pre-sales, sales development, or business development role in the IT consulting or service industry. Proven experience researching and prospecting accounts, ideally for selling implementation services or similar complex solutions. Strong understanding of sales processes, CRM systems, and pipeline management. Excellent communication, presentation, and interpersonal skills is a must Self-motivated, with a passion for driving results and achieving targets. Availability to work in the Central Time Zone ( USA) is a must ! Highly organized with the ability to manage multiple priorities and deadlines effectively. What We Offer: Ongoing training program to introduce and implement global pres-sales strategies. Technical knowledge required to contribute effectively in the Enterprise Application Development and Integration arena with core focus on SAP and ServiceNow Platforms. Opportunity to work on global markets with a strong focus on North America. Competitive compensation package including Commissions and Annual Performance Bonus. Opportunities for professional development and career growth. A collaborative and inclusive work environment. Pick & drop facility for the employees as applicable.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Responsibilities 1. Order Management - Will handle import, exports and local customers, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing & logistics coordination. 2. Commercial Managementmaintaining price lists & quotations of all accounts. 3. Sales Managementforecasting, pipeline analysis & mapping sales performance. 4. Project managementParticipate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers. 5. Customer visitsRepresenting TE at leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit & Account Receivable 6. Management ReportsTo support SCM & demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand. 7. Stake holder managementTo coordinate with global and local functions & Support the manager & Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management & fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders 8. Situation handlingEvaluates situations that impact operations and decide level of support and response required. Education and Knowledge Any Graduate degree Critical Experience 3+ years of experience Working experience in SAP & MS office Extensive transactional working experience in manufacturing industry under CS / Supply chain. Experience of effective collaboration in multiple regional teams set up & stake holder management Previous experience from automotive / service industry preferred. Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

About Rentokil PCI About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in Partner Kit are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI Pest Audit as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI Pest Audit as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure Call Out complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planni

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 1 year of relevant experience. : .

Are you passionate about selling products or services to prospective customersIf your response is a resounding yes, then we are hunting for you. As Enterprise Sales Manager, your primary goal will be identifying and reaching out to potential enterprise-level clients who may benefit from the products or services offered by the company. In addition, your role will be establishing and nurturing relationships with key decision-makers within target enterprises and creating and delivering compelling sales presentations to demonstrate the value proposition of the products or services. This may involve showcasing how the offering can meet the enterprises strategic objectives. If you are a dynamic, results-oriented sales professional with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technologyJoin us now! Responsible for faster closure of Commercial Food Court Contracts along with preparing plans for maximizing revenue & ensuring the right mix of F&B vendors/brands deployment. Develop relationships and nurture strategic tie-ups with Commercial Property Developers, Managing Agencies as well as large number of F&B brands, which lead to faster conversion. We are seeking highly motivated, intellectually curious individuals, structured thinkers, and quick problem solvers who gravitate toward a process-driven approach to building commercial - partnerships with various sectors. A target-oriented approach which realizes the companys revenue goals. Develop and maintain a healthy pipeline and maintain a high conversion rate. Qualifications: Candidates from Tier-1 Colleges and/ or from B2B/B2C food and technology sector will be preferred. Strong negotiation and relationship-building skills. Connections with Commercial Property Developers as well as F&B Brands/ Restaurants is a must. Complete understanding of commercial food court operations, layout, design requirements, operational model. 2+ years of Sales experience . A high degree of focus along with time management and planning. Display strong people skills.. Message from CEO: .

Business Analyst Responsibilities We are seeking an experienced Business Analyst to establish and lead our analyst department from scratch in the service industry. The ideal candidate will have a proven track record of developing and implementing robust analytical frameworks, conducting insightful data analysis, and generating actionable reports. Additionally, they will play a pivotal role in supporting our company\s expansion into international markets, providing strategic insights and recommendations. Establish and build the analyst department, including defining processes, methodologies, and tools for data collection, analysis, and reporting. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions that drive business decisions and improvements. Develop and maintain KPIs (Key Performance Indicators) and metrics for all departments to measure business performance and identify areas for optimization. Conduct thorough data analysis using statistical methods and tools to uncover trends, patterns, and correlations. Prepare comprehensive reports and presentations for senior management, summarizing findings, insights, and recommendations derived from data analysis. Drive continuous improvement initiatives based on data-driven insights to enhance operational efficiency and customer satisfaction. Support the company\s international growth strategy by providing market analysis, competitive intelligence, and strategic recommendations. Implement ERP for smooth functioning. Key Result Areas (KRAs): Establish and build the analyst department, including defining processes, methodologies, and tools for data collection, analysis, and reporting. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions that drive business decisions and improvements. Develop and maintain KPIs (Key Performance Indicators) and metrics for all departments to measure business performance and identify areas for optimization. Conduct thorough data analysis using statistical methods and tools to uncover trends, patterns, and correlations. Prepare comprehensive reports and presentations for senior management, summarizing findings, insights, and recommendations derived from data analysis. Drive continuous improvement initiatives based on data-driven insights to enhance operational efficiency and customer satisfaction. Support the company\s international growth strategy by providing market analysis, competitive intelligence, and strategic recommendations. Implement ERP for smooth functioning. Note: The responsibilities and requirements outlined above are subject to change and may be modified based on the needs of the organization. Qualifications Bachelor\s degree in Business Administration, Statistics, Economics, or a related field (Master\s degree preferred). Proven experience (3 to 7 years) in establishing and leading an analyst department from inception, ideally within the service industry. Strong analytical skills with proficiency in statistical analysis tools and techniques. Expertise in data visualization and reporting tools (e.g., Tableau, Power BI). Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders. Strategic thinker with the ability to identify trends and opportunities that drive business growth. Experience in supporting international business initiatives and understanding of global market dynamics is a plus. Ability to work independently and collaboratively in a dynamic, fast-paced environment. To apply, please submit your resume and a cover letter to hiring@registerkaro.in highlighting your relevant experience and qualifications with the subject line Application for Business Analyst Job ID 2481. Hiring organization PulseHRM Job Details Start Date: Immediately Reports To: Senior Marketing Manager Salary Range: As Per Market Standard Experience Required: 3-7 Years Job Location Gurgaon, Haryana Date posted July 18, 2024 Valid through July 30, 2023 PDF Export Export as PDF Apply now Position: Business Analyst Name * E-mail * Phone * Letter Add CV & Documents Add Phone Send Application Thank you for submitting your application. We will contact you shortly!

Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Burson India team is looking for a Senior Executive-Sales for our Bengaluru office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media or PR and will be expected to meet revenue targets and work on a portfolio of clients. What youll do: New Business Development Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and upselling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. 2 . Account Management Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. 3.Customer Focus Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available 4.Creativity Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience that contributes to success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Burson India team is looking for a Senior Executive-Sales for our Mumbai office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media or PR and will be expected to meet revenue targets and work on a portfolio of clients. What youll do: New Business Development Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and upselling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. 2 . Account Management Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. 3.Customer Focus Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available 4.Creativity Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience that contributes to success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More About the Role: Burson India team is looking for a Senior Executive-Sales for our Hyderabad office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media, PR or digital media sales and will be expected to meet revenue targets and work on a portfolio of clients. What you ll do: New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and up-selling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. Account Management: Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. Customer Focus: Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available. Creativity: Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience That Contributes to Success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. Graduate or Postgraduate in any stream or professional qualification in the field of sales or marketing. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.