5660 Service Delivery Jobs - Page 20

Role Overview: As a global leader in cybersecurity, CrowdStrike is on a mission to stop breaches and redefine modern security with the world's most advanced AI-native platform. CrowdStrike values a culture that provides flexibility and autonomy to its employees, fostering limitless passion, relentless innovation, and a fanatical commitment to customers, community, and each other. If you are ready to join a mission that matters, the future of cybersecurity starts with you. Key Responsibilities: - Deliver reports in the requested formats - Implement annual review cycles/year end as per plan and ensure compliance with legislative regulations - Collect and analyze relevant data to identify quali...

Monitor and improve profitability (labor sales, spare parts margins, warranty claims).operations of the service department.Handle escalated customer complaints and resolve service-related issues

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by...

Overview Experience: 6-9 Years Location: Hyderabad Shift Time : 6:30 PM - 3:30 AM (IST) About Role We have an exciting role of OGS Delivery Lead who will be responsible for overseeing the delivery of business operations and services in a highly staff augmentation offshore model. This role involves managing offshore teams, ensuring alignment with business goals, and maintaining high standards of performance and productivity. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying,...

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery in Chennai. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Coordinate with healthcare professionals to develop and implement effective treatment plans. Monitor and analyze patient outcomes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and improve service quality. Develop and maintain relationships with key stakeholders, including patients, families, and healthcare providers. Identify and mitigate risks associated with healthcare service delivery. Job M...

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. Job Description - Grade Specific Role OverviewProvides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakehol...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve Debt Management Services targets of the area assigned Required Qualifications and Experience People Management skills. Demonstrated success & achievement orientation. Excellent communication skills. Negotiation Skills Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. Exceptionally high motivational levels and needs to be a self starter. Working knowledge of computers.

SUMMARY Delivery Support Experience : 12 to 15years Qualification Finance and Accounting (Qualified or Semi Qualified) Roles & Responsibilities : Knowledge in Accounts Payable, Accounts Receivable and Record To Report (GL) Should have knowledge of Invoice processing to payment, Billing, Cash application, Collections Working knowledge in Bookkeeping, Intercompany reconciliation, Month/quarter/yearly close activities Coordinate with Finance and Accounting team to resolve issues. Experience working with external auditors to provide backup information Knowledge in VAT working and filing Zero-surprise delivery and ensure SLAs are met as agreed for customer. Delivery on attaining financial goals f...

Your Role In this role you play a key role in Manage and execute Non-disclosure Agreement (NDA). Support non-Fieldglass contingent workforce enablement and extension. Manage tactical contract execution (Lease, Insurance, Legacy (Pre-Coupa) contracts, Non-Compliant contracts, and Termiantion/Assignment letters). Work with TPMO to complete risk assessment for in-scope engagements. Follow up with outstanding contract approvals. Manage Coupa Contract Templates. Your Profile 5 to 8 Years of Experience. Customer service focus, Strong verbal and written communication skills. Fluency in English, Coupa, Microsoft Suites, ServiceNow, DocuSign. Functional experience managing contracts through the creat...

Role & responsibilities 1. Handle Zone wise Service restorations. 2. Ensure safe work environment and adherence to safety norms. 3. Adherence and maintenance of 100 % quality service restoration 4. Handling Vendors, Machine and Material 5. Responsible to ensure customer uptime for his Zone 6. Responsible for tracking Network Engineers for desired productivity 7. Conducting Reviews on service levels with Network Engineers 8. Tracking of material consumption through CRM 9. Handling escalations related to Fault repair 10. Tracking of Nodal, Wrong ticket escalations 11. Coordinates with Store In charge for material 12. Take update on the pending tickets with Engineers Preferred candidate profile...

Job Title: Site Head - Contact Centre Management Location: Hybrid About the Role: We are looking for a Site Head - Contact Centre with strong experience in the BFSI (Banking, Financial Services & Insurance) sector to join us in a leadership capacity. This is not just a job its an opportunity to co-create , lead , and scale operations, sales strategies, and customer experience initiatives. If you are passionate about driving business growth, building processes from the ground up, and mentoring teams while enjoying the flexibility of a hybrid/freelance model, this role is for you. Key Responsibilities: * Act as a business partner to shape operations and sales strategies within the BFSI space. ...

Plans, project manages, executes & ensures training delivery (New Hire + Ongoing) for clients globally. Coach & Develop training specialists & managers in their core competencies. Observe class, nesting & BQM delivery Required Candidate profile Represents L&D in all relevant strategic and tactical forums; internal & external for the operating center. Partners with Service Delivery/Quality to determine needs

About Unified: Unified Infotech is an award-winning digital consulting and software development company with over 14 years of industry experience and a team of 250+ digital experts. With offices in New York, USA, and Kolkata, India, we are committed to crafting innovative and custom web, mobile, and software solutions for a diverse range of clients, from growing MSMEs to large enterprises. Our mission is to develop products that not only address complex challenges but also set new standards in the digital landscape. Recognized for our consulting-oriented approach, we proudly serve as a Trusted Digital Transformation Partner to businesses worldwide. Role Description We are currently seeking t...

Position Details: Position Project Management Office ( Program Manager Service) Job Purpose : The Program Manager is responsible for executing strategic and operational excellence across the service organization to meet or exceed defined KPIs. This role ensures the deployment of global service portfolios and processes to deliver exceptional customer experiences, improve satisfaction, and achieve sustainable growth. Central to this is driving digital transformation, increasing operational efficiency, and maximizing the use of technology platforms in service delivery. This role requires a high degree of self-organization, and a clear bias toward execution delivering practical, actionable frame...

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...

We are seeking highly energetic, self-motivated individuals with a passion for creating a holistic, technology-driven wealth management experience for their customers. Your excellent strategic thinking, analytical and problem-solving skills, superb people skills, effective stakeholder management, and a keen eye for detail are what enable you to effectively manage and deliver results for a wide and diverse group of stakeholders. You will be self-motivated and able to effectively manage deadlines, consistently deliver on your numbers, deal with a multitude of different tasks concurrently, and prioritize appropriately. In addition, you will possess excellent communication skills and demonstrate...

Assistant Manager - PMS Operations is responsible for managing and streamlining operational processes in the Portfolio Management Services domain. This role ensures compliance, efficient handling of client accounts, and coordination between internal and external stakeholders for seamless service delivery. Key Responsibilities 1. Operational Management Manage day-to-day operations related to Portfolio Management Services, including account opening, transaction processing, and reporting. Oversee reconciliation of portfolio transactions, ensuring accuracy and compliance with regulatory requirements. Monitor cash flows, fund transfers, and portfolio performance metrics for client accounts. 2. Cl...

As a Service Delivery Manager (SDM) at Hectae Analytics and Software Solutions, your main responsibility will be to set up and lead the complete service delivery system from scratch. You will play a crucial role in designing, implementing, and managing the end-to-end service delivery framework. Your efforts will focus on establishing and standardizing processes, SLAs, and best practices to ensure smooth service operations. Additionally, you will monitor and drive service quality, ensuring customer satisfaction and compliance while acting as the primary point of contact for clients on service delivery matters. Collaboration with internal teams will be essential to ensure seamless service exec...

As a Business Intelligence Project Manager in India and other South Asian markets, your role will involve managing a range of complex projects, developing business through client engagement, and leading a team of consultants. Here is a breakdown of your key responsibilities: - **Business Development and Strategy:** - Identify and cultivate opportunities to develop new business from domestic or international clients. - Build Control Risks brand in the Indian market by attending industry events and business development functions. - Work with the head of the Business Intelligence practice and other stakeholders to implement the team's growth strategy. - **Casework:** - Oversee multiple complex ...

You will be responsible for performing servicing and maintenance of electric vehicles. Your duties will include diagnosing and troubleshooting electrical and HVAC systems, ensuring timely and quality service delivery, and maintaining service records while reporting any issues to supervisors. Qualifications: - ITI Electrical (Desired) - Diploma in Electrical Engineering, Auto Mobile Engineering (Preferred) The company offers benefits such as health insurance, leave encashment, and provident fund. The work location for this position is in person.,

Role Overview: You will be responsible for overseeing and managing service delivery to ensure excellent customer service for all technology solutions and products. Your role will involve effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Key Responsibilities: - Oversee and manage service delivery by meeting all contractual/ SLA commitments - Ensure contract compliance and adherence - Review and drive appropriate actions on internal and external audit findings - Monitor and review all projects in the account to ensure quality delivery as per budget...

Job Title: HR Operations Manager UPL Global Business Services (GBS) Location : Pune Reporting To : GBS Head Role Overview: The HR Operations Manager UPL GBS will lead the delivery of scalable, efficient, and employee-centric HR services across UPLs global operations. This role is pivotal in driving transformation through process standardization, and data-driven insights. The manager will collaborate with global teams to ensure seamless service delivery, compliance, and continuous improvement within the GBS framework. Key Responsibilities: HR Service Delivery & Operations Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes acr...

As an IT Procurement Consultant at CGI, you will play a crucial role in executing sourcing projects on a global scale. Your responsibilities will include: - Leading sourcing projects and involving other support functions to support business objectives and add value - Organizing and leading negotiations and contract preparation following the Procurement Sourcing Methodology - Gaining business support for sourcing projects through high-quality presentations - Building relationships with key stakeholders, executives, and support functions - Updating Preferred Supplier information and project tracking system regularly - Providing input into the continuous improvement of the Procurement function ...

Lead U.S. tax compliance & advisory with focus on quality & KPIs Build, mentor & scale high-performing, tech-savvy tax teams Act as trusted advisor to CPA clients, ensuring satisfaction Drive growth via GTM strategy, innovation & performance Required Candidate profile 15+ yrs in U.S. tax compliance; 2+ yrs in service firm EA/CPA/CA qualified Expert in complex tax needs for multiple CPA clients Skilled in KPI models, value pricing, and service optimization