HR Technical Expert Local Services (ServiceNow)

Infineon

1 - 2 years

14 - 19 Lacs

Ahmedabad

Posted:3 days ago| Platform:

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Skills Required

Service delivery Semiconductor HR processes HP data protector HR operations Technical design Technical Expert Diversity and Inclusion service catalog Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

To support the implementation and scaling of Local Services within MyHR, ensuring a robust and scalable setup aligned with ServiceNow architecture and HR processes. The role is suited with a background in HR operations with initial experience working with ServiceNow, preferably in HR-related modules.
In your new role you will:

Support the implementation of new Local Services in MyHR using low/no-code solutions.
Collaborate with Process Experts and Global Service Designers to translate local service requirements into technical design.
Configure, test and deploy new service records, fulfillment instructions, and routing rules.
Perform day-to-day administration of ServiceNow related to Local Services.
Ensure that all configurations meet Global Data Protection Regulation and Infineon s internal compliance standards.
Work closely with the HR Service Catalog Module Owner to implement HR Services.
Participate in MyHR Run Team meetings and refinement sessions.
Create and maintain technical documentation of implemented services.
Support in User Acceptence Testing and Hypercare phases of each new service

You are best equipped for this task if you have:

Bachelor s degree in HR, Business Information Systems or related field.
1-2 years experience with ServiceNow (preferably HRSD module).
Knowledge of HR operations and service delivery models.
Strong communication and presentation skills in English.
Ability to work in a virtual, cross-cultural team.

We are on a journey to create the best Infineon for everyone.

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