RB-LS:Relationship Manager - TASC

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bankAbout the RoleThe Relationship Manager - TASC is the primary touch point for high value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure deepening of relationship through various cross holding products. The RM is responsible for identification of potential customers and providing them customized solutions as per their requirementsKey ResponsibilitiesAcquire Key TASC customers of the market in collaboration with the Cluster/Circle Head - TASC and the Branch Head of the respective Branch.Develop and nurture trust relationships with a portfolio of major clientsExhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutionsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely and compliant mannerCoordinate with the key customers and internal teams to ensure service delivery of the highest standardsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsQualificationsGraduation/ Post- Graduation (MBA- Marketing preferred)NCFM and AMFI Certifications is an added advantage4-7 years of experience in the BFSI sectorPrior work experience in TASC / Government Segment with a Private Bank is desiredRole ProficienciesKnowledge of banking products and servicesKnowledge of regulatory guidelines and normsGood communication (both verbal and written) skill in both English and the local languageAbility to manage complex client situationsAbility to manage risk and uncertainty for self and team within a dynamic priority-setting environmentAbility to handle pressure and meet deadlines#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"