5660 Service Delivery Jobs - Page 19

Key Responsibilities Patient Consultations: o Conduct virtual consultations with patients via virtual telehealth platform o Evaluate patient medical histories, symptoms, and complaints through digital communication. o Provide medical advice, diagnose conditions, and develop treatment plans. Clinical Documentation: o Maintain accurate and detailed patient records in the electronic health record (EHR) system. o Ensure compliance with healthcare regulations and privacy standards. Patient Education: o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures. o Address patient questions and concerns promptly and professionally. Coordination of Care: o Adhe...

Manage end-to-end service operations within the assigned state. Handle escalations and ensure prompt resolution of customer complaints. Monitor and evaluate service centers performance, TAT, and customer satisfaction. Coordinate with HO, sales teams, and logistics for seamless service delivery. Conduct regular audits and training for service partners and technicians. Maintain inventory and spare parts planning at service hubs. Prepare and submit regular MIS reports to the management. Build and strengthen relationships with dealers and partners for improved service coverage.

Patient Consultations: o Conduct virtual consultations with patients via virtual telehealth platform o Evaluate patient medical histories, symptoms, and complaints through digital communication. o Provide medical advice, diagnose conditions, and develop treatment plans. Clinical Documentation: o Maintain accurate and detailed patient records in the electronic health record (EHR) system. o Ensure compliance with healthcare regulations and privacy standards. Patient Education: o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures. o Address patient questions and concerns promptly and professionally. Team Management: o Manage the team of Medical Off...

Medcare Hospitals Medical Centres is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey Patient Care Coordination: Coordinate and oversee the scheduling and registration of outpatient appointments, ensuring timely and efficient services Collaborate with healthcare providers, patients, and their families to ensure a seamless patient experience Quality Assurance: Monitor the quality of outpatient services, ensuring adherence to established policies, procedures, and regulatory standards Implement quality improvement initiatives and evaluate outcomes to enhance patient care delivery Team Supervision: Provide guidance and supervision to the outpatient s...

Monitor team performance and provide coaching, training, and feedback. Handle escalations and resolve customer or operational issues promptly. Ensure adherence to company policies, quality standards, and compliance guidelines. Prepare and analyze performance reports and metrics to identify improvement areas. Collaborate with other departments to streamline processes and enhance service delivery. Conduct regular team meetings and maintain clear communication with the team.

What this job involves: To provide support to the Divisional Director with service delivery and performance management on a Contract. The Account Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region. Key attributes Putting clients firstalways Devising win-win solutions for all parties Staying at the forefront of operational excellence Driving team success Becoming a trustworthy authority Critical thinker Compassionate leader Main Duties and Responsibilities Leads and develops Contract Management team. Sets the strategic direction for the team. Supports the Sales and bid activity. Manages the P&L o...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Achieving Targets in various parameter assigned Ensuring speedy legal action, getting quick Summons, Warrants, Attachment Warrants Executions Handling vendors (Advocates) Travelling to location assigned to check and improve legal results Empaneling Advocates Cost Efficiency Following process ensuring genuine MIS Reports in time Ensuring proper checks and controls and strict audit compliance. Supporting Collections by rapid legal support to enable them to improve their collections and rollback. Handle legal related customer issues escalations. Handling Police case issues. Locations to be handle Telangana AP....

Client and Corporate Coordination:- Act as the primary point of contact for clients and corporate institutions.- Coordinate with clients to understand their requirements and ensureefficient service delivery.- Build and maintain strong relationships

Responsibilities: To manage ongoing escalation cases to ensure prompt, effective and efficient resolution for customer issues on the Presidents Choice Financial MasterCard program Manage offline queues to ensure that they are within 48-hour SLA To track the appropriate reason for these escalations, which assists the analytical processes and reporting regarding customer escalations To seek solutions to customer issues, as an agent of the Presidents Choice brand and an advocate for the product To liaise with customers for further information, to provide updates and to prompt for documentation To liaise with all areas of the PCB/NTT DATA partnership to ensure a thorough and complete understandi...

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist ...

Once You Are Here, You Will: Maintain overall responsibility for project execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project Understand that the essential importance of business and technical processes is interrelated for project success Daily activities include but not limited to:o Lead of project team ensuring on time delivery of high-quality work within the project budgeto Maintain daily Client relationship and communication, acting as first point of escalation for daily issues o Provide project data and status reporting to appropriate stakeholderso Manage good onsite-offshore co-ordination for optimal service deliveryo...

Service Desk Agent - A&O IT Group This website uses cookies to ensure you get the best experience. A&O IT Group and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will a...

To support Nexthink Professional Services, we are looking for a Senior Professional Services Consultant who can provide services activities to Nexthink strategic accounts in order to provide ongoing value to Nexthink customers on different areas of operations. The focus of the role is to work with set of Service Delivery Managers to provide analysis for customer s dataset and provide recommendations as well as maintain application operations. The role is expected to work collaboratively with SDMs, Professional Services & Customer Success teams. The main responsibilities of the role are as follows: Being able to analyze and benchmark customer s data-set to drive insights for ongoing operation...

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million) GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters This isn t just about running performance campaigns it s about building and scaling a marketing services bus...

- Urgent Requirement for an Asset Management Company. Position Assistant Manager PMS Operations (Wealth). LocationMumbai - 5 days working. Timings 9 am to 6 pm. Assistant Manager PMS Operations is responsible for managing and streamlining operational processes in the Portfolio Management Services domain. This role ensures compliance, efficient handling of client accounts, and coordination between internal and external stakeholders for seamless service delivery. Key Responsibilities: Operational Management:- Manage day-to-day operations related to Portfolio Management Services, including account opening, transaction processing, and reporting.- Oversee reconciliation of portfolio transactions,...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

You will be responsible for managing the onboarding process for new radiologists joining our network, ensuring a seamless experience for them. Your main duties will include: - Coordinating and overseeing the end-to-end onboarding processes for new radiologists. - Acting as the primary point of contact for any onboarding-related queries and documentation. - Collaborating with internal teams such as Operations, IT, and Scheduling to facilitate the setup of radiologists on our platforms. - Guiding radiologists through our company workflows, reporting systems, and quality protocols. - Maintaining detailed records and trackers of the onboarding process for internal reporting. - Building positive ...

As an Accounts Executive at our company in Mumbai City, Maharashtra, you will be responsible for managing and developing client accounts in the transport and logistics industry. Your role will involve maintaining strong client relationships, providing exceptional service, and contributing to account growth and retention. **Key Responsibilities:** - Manage and develop client accounts, ensuring timely delivery of their needs. - Serve as the primary point of contact for clients, addressing inquiries and providing support. - Conduct regular account reviews to identify growth opportunities. - Collaborate with internal teams to ensure seamless service delivery. - Prepare and present reports on acc...

As a Territory Service Representative (TSR) at our organization, you will play a crucial role in ensuring top-notch service to our customers through intact and timely pickup and delivery of shipments in the field. Your responsibilities will include: - Ensuring the seamless connection of shipments picked up from your designated route - Actively developing and expanding the territory/route assigned to you - Growing business opportunities with existing customers within your route - Generating valuable sales leads to contribute to the growth of the business - Self-grooming and continuous upgrading of product and operations knowledge to enhance your performance Moreover, you will be expected to s...