5660 Service Delivery Jobs - Page 16

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6-10 Years of experience in Linux / Systems Available to work in 24X7 capability.Experties in Linux / Exadata / Engineered Systems Expert knowledge of OS administration Good to have knowledge on architecture and design for new business infrastructure.Strong OS troubleshooting skills Experience in automate OS installation, configuration of Oracle/application server setup, streamlining deployment processes and reducing man...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 6 to 10 Years of experience in Oracle DBA Available to work in 24X7 capability. S...

Senior Advanced Services Engineer, CSS Tech Delivery (Oracle DBA,GoldenGate) Responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6 to 10 Years of experience in GoldengateAvailable to work in 24X7 capability.Strong GG knowledge on Classic, integrated and Microservice architecture of GG. Expert knowledge of Oracle Database, Goldengate implementation of 19c/23ai GG Strong troubleshooting in replication.Experience implementing high availability features of Or...

Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Clou...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 6 to 10 Years of experience in Oracle DBA Available to work in 24X7 capability. S...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6-10 Years of experience in Linux / SystemsAvailable to work in 24X7 capability. Experties in Linux / Exadata / Engineered Systems Expert knowledge of OS administration Good to have knowledge on architecture and design for new business infrastructure. Strong OS troubleshooting skills Experience in automate OS installation, configuration of Oracle/application server setup, streamlining deployment processes and reducing ma...

Responsibilities Linux/Exadata Professional Expertise: Minimum 10+ years experience in Linux/ Solaris Server administration Experience in UNIX Environment - Solaris and Linux Work experience at client location in 24*7 shift support Expertise in installation, configuration and upgradation, patching, administration and storage implementation Ability to articulate standard methodologies for during implementation Experience in Oracle VM Manager LDOM / OVM Administration Experience in Oracle Engineered system Exadata, Exalogic, PCA etc Experience in Oracle storage Experience in Oracle VM Manager LDOM Administration Team handling experience and managing high demanding customers Experience in perfo...

The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge in...

Role Overview: Lead and manage the technical support Team for cybersecurity products, ensuring high-quality service delivery, customer satisfaction, and operational excellence. Oversee a team of support engineers, drive process improvements, and act as a key escalation point for complex technical issues, while collaborating closely with product, engineering, and customer success teams About Job Team Leadership & Management Lead, mentor, and develop a team of technical support engineers, including hiring, training, and performance management. Foster a customer-centric and collaborative team culture. Plan staffing and scheduling to ensure adequate support coverage. Customer Support Operations ...

Linux/Exadata Professional Expertise: Minimum 10+ years experience in Linux/ Solaris Server administration Experience in UNIX Environment - Solaris and Linux Work experience at client location in 24*7 shift support Expertise in installation, configuration and upgradation, patching, administration and storage implementation Ability to articulate standard methodologies for during implementation Experience in Oracle VM Manager LDOM / OVM Administration Experience in Oracle Engineered system Exadata, Exalogic, PCA etc Experience in Oracle storage Experience in Oracle VM Manager LDOM Administration Team handling experience and managing high demanding customers Experience in performance analysis a...

Job Description Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do? You ...

Shift : UK Shift Job Summary: We are seeking a highly driven Senior Sales Manager with 12-15 years of success in non-technical B2B service sales, particularly within ITES, BPO/BPS, Healthcare, Banking, Logistics, Education, and Commercial sectors. The ideal candidate should bring a well-established industry network, a portfolio of personal clientele, and a strong track record in staff augmentation and no-code/low-code service sellingspecifically in business process outsourcing and managed services. This role is not suitable for candidates with a background in technical software or IT product sales. Key Responsibilities: Lead and own end-to-end sales efforts for service-led solutions across i...

We are currently seeking a Business Process Analyst to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Role Overview: We are seeking a detail-oriented and analytical Business Analyst / Data Analyst to support our Infrastructure Services function. The role will involve gathering and analyzing business requirements, interpreting infrastructure data, preparing insights, and enabling decision-making for stakeholders. The candidate will collaborate closely with Infrastructure, Operations, and IT leadership teams to improve service delivery, optimize processes, and ensure data-driven governance. Key Responsibilities: Business Analysis (Infrastructure Focus): Engage with stakeholders to g...

Role & responsibilities Job Title: Service Manager Job Location: Vikhroli - Mumbai Job Type: Permanent / Full Time Payroll: Direct Company Interview: Virtual rounds Key Result Areas: 1. Service Performance 2. Revenue Growth 3. Capability Building 4. Strategic Execution 5. Organizational Imperatives 6. Key Service Metrics 7. Handling and reviewing the Field team 8. AMC REQUISITE QUALIFICATION: Essential: Degree/Diploma in Engineering /Graduate in any field. Preferred: Degree in Engineering (Electronics) with PG in management REQUISITE WORK EXPERIENCE: Essential: 5 years of work experience for Degree in Engineering OR 7 years of work experience for Diploma in Engineering Preferred: Relevant wo...

As a CPS Sales & Campaign Delivery Executive at Adzealous Media Pvt Ltd, your role will involve managing end-to-end CPS affiliate campaigns. You will be responsible for monitoring daily campaign delivery to ensure timely and accurate execution. Your key responsibilities will include optimizing campaigns to improve conversion rates, ROI, and affiliate engagement. You will also need to coordinate with internal teams (sales, account management, tech) and external partners for tracking setup, creatives, and campaign delivery. In case of any tracking, attribution, or delivery issues, you will be required to troubleshoot using platforms like HasOffers, Affise, Trackier, or similar. Additionally, a...

As a Senior Manager - Service Design Lead, you will play a crucial role in creating and orchestrating end-to-end service experiences across workplace technology employee support and facilities within new or expanding Global Capability Centers (GCC). Your main responsibility will be to ensure that all services are tailored, intentionally designed, seamlessly integrated, and aligned with GCC clients" strategic processes. **Key Responsibilities:** - Define service delivery blueprint for workplace operations for GCCs (frontstage and backstage). - Lead the design of integrated service journeys across IT, FM, Security, and employee services. - Benchmark and apply global service standards to ensure...

As a Senior Private Banker at IDFC FIRST Bank, your role involves nurturing and managing end-to-end customer relationships by fulfilling all their banking needs through wealth solutions provided by the bank. You will be responsible for providing a seamless banking experience from both a product and interpersonal perspective, aiming to achieve high customer satisfaction scores. Your primary focus will be on acquiring customers through various channels like natural market, open market activities, references from internal sources, existing branch, and digital networks. Key Responsibilities: - Nurture and manage customer relationships effectively - Provide seamless banking experience - Achieve h...

As a Senior Officer, Human Resources at Herbalife EMEA and India, you will play a crucial role in providing active support to HR services. Your responsibilities will include: - Interacting with local HR Managers, HR Business Partners, and HR Admins across India, Europe, and Africa. - Offering excellent customer service to Herbalife Nutrition employees and managers. - Acting as a point of contact for potential, current, and former employees to assist with key HR processes from Hire to Retire. - Coordinating and supporting the Talent Acquisition team in scheduling interviews. - Providing daily administrative and operational support for regional HR tasks that can be managed remotely. - Managing...

Job Description: As the Assistant Manager at Omega Healthcare Management Services Private Limited in Trichy, specializing in ED (Profee+Facility) & EM (IP+OP), you will be responsible for overseeing the quality assurance and continuous improvement of delivery processes. Your role will involve working closely with project teams, client-facing departments, and senior management to ensure that all delivery-related activities meet established quality standards and client expectations. Key Responsibilities: - Assist in developing and implementing quality assurance strategies for delivery teams. - Monitor the quality of deliverables across projects and ensure adherence to quality standards. - Cond...

Role Overview: You will lead the performance of the operations and project & technical team to deliver professional, client-focused, and high-performing operational services as per the agreed service scope and service level. You will be responsible for understanding client requirements, translating them into operational plans, and ensuring project delivery compliance to budget, quality standards, and client requirements. Your role will involve managing teams" ability to meet target goals through continuous service improvement initiatives and maintaining a high level of client satisfaction. Key Responsibilities: - Lead the technical team(s) in determining client requirements and translating t...

Role Overview: As a Senior Private Banker at IDFC FIRST Bank, your main responsibility will be to nurture and manage customer relationships by providing wealth solutions and ensuring a seamless banking experience. You will play a crucial role in achieving high customer satisfaction scores and acquiring new customers through various channels. Additionally, you will be responsible for ensuring regulatory compliance and maintaining a strong focus on service delivery. Your leadership skills will be key in developing your team and achieving targets. Key Responsibilities: - Nurture and manage end to end customer relationships by fulfilling their banking needs through wealth solutions - Provide a s...

As part of the Ericsson team, youll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, youll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, youll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives. What you will do: - Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, assists in providing technical assistance to internal customers. Assists in performing successful implementation of RTO service delivery across the Product Service Lines. Assists in preparing technical documentation of tests and technical solutions as required. Reviews HalWorld documen...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, assists in providing technical assistance to internal customers. Assists in performing successful implementation of RTO service delivery across the Product Service Lines. Assists in preparing technical documentation of tests and technical solutions as required. Reviews HalWorld documen...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process improvement and innovation strategy for client business Planning and execution of projects; managing process improvement program for client engagement(s) Act as business interface for client transformation teams, EXL transformation, technology and...