9667 Service Delivery Jobs - Page 15

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Customer Service Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your day will involve...

Skill required: Talent Acquisition - Onboarding Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agili...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Security Architecture Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be at the forefront of implementing and delivering Security Services projects. Your typical day will involve coordinating with various teams to ensure that projects are executed efficiently, utilizing our global delivery capabilities, including methods, ...

About The Role Skill required: Talent Acquisition - Talent Identification Designation: HR Service Delivery Associate Qualifications: Any Graduation/Advance Diploma In Mechanical / Manufacturing Engineering/12th/PUC/HSC Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAssess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? HR Delivery StrategyHR Process DesignAdaptable and flexibleAb...

Skill required: Trust & Safety - Content management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, inno...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based con...

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content ...

About The Role Skill required: Asset Management - Asset Portfolio Analysis Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Global Client Account Services (GCAS) Ma...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient d...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient decision...

Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boos...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal lear...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient decis...

About The Role Project Role : Client Service Delivery Lead Project Role Description : Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics. Must have skills : Salesforce Technical Architecture, Salesforce Service Cloud, Salesforce Omnistudio Platform, Salesforce Lightning Web Components Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Service Delivery Lead, you w...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to qua...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or application...

About The Role Skill required: Talent Acquisition - Candidate Assessments Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketFilter applications using screening methodology to ensure the right skills are evaluated and the selected candidates have the right competencies to do the job. Ensure proper training of interviewers and conduct reference, certification and background checks. What are we looking for? Written and verbal communi...

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools,...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

Role Purpose The purpose of the role is to deploy and execute SDA framework across deals within LOB, review and support operation in meetings operational parameters as per MSA and SOW and provide value add services to the clients in the LOB. Do 1. Deploy the Service Delivery Assurance framework for the LOB within Enterprise a. Connect daily with the SDA account team members to review SLA/ KPI performance b. Set standards for the SDA framework deployment with the team c. Provide guidance on and review initiatives identified by the SDA account team d. Interact and work closely with Operations, WFM and HR to identify key operational metrices and areas of focus within the LOB e. Drive capability...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and doc...

Role & responsibilities - Minimum 3 to 6 years of IT support experience leading or providing Level 2 (L2) application support for Manufacturing, Quality Management Systems (QMS), or Regulatory Systems within the medical device, life sciences, or pharmaceutical industries. - Demonstrated success in ensuring system reliability, resolving complex incidents, and driving service improvements across critical business applications. - Hands-on experience supporting platforms such as eQMS, RIMSYS, GRS, Calibration Systems, Quality Inspection, Environmental Monitoring, Document Management, Label Printing, CNC Programming, Laboratory Management, or CCMI software . - Proven ability to collaborate with c...

As an Attorney at IBM, you'll be part of a dynamic Bangalore-based legal team, collaborating with fellow lawyers and support staff to offer legal guidance and assistance to IBM's global lawyers and business teams. Your responsibilities span across various legal domains, both transactional and non-transactional, encompassing all IBM business units. In the transactional sphere, you'll contribute during the early stages of commercial engagements, including direct and indirect distribution, mergers and acquisitions, and more. Your expertise will extend to advising various business and support functions such as procurement, real estate, human resources, and finance on regulatory compliance, contr...