13309 Service Delivery Jobs - Page 21

Key Responsibilities: Develop and maintain strong relationships with bank staff and clients to drive bancassurance sales. Promote and sell insurance products (life, health, and general insurance) through the bank’s channels. Conduct product presentations, workshops, and client meetings to explain benefits and coverage. Identify opportunities for cross-selling insurance products to existing banking clients. Achieve individual and branch sales targets as per organizational goals. Provide guidance and support to clients regarding policy details, claims, and documentation. Collaborate with internal teams to ensure smooth onboarding and servicing of clients. Maintain accurate records of client in...

Key Responsibilities: Manage and oversee high-value accounts or elite client segments assigned under CAT. Execute and monitor processes related to [collections, acquisition, or analytics] for elite clientele, ensuring accuracy and compliance. Identify risks, resolve issues, and escalate critical matters promptly. Maintain high-quality documentation and reporting for senior management. Coordinate with cross-functional teams to ensure seamless service delivery and operational excellence. Achieve key performance indicators (KPIs) related to client engagement, recovery, or acquisition targets. Provide mentorship or guidance to junior team members within the CAT function. Stay updated on policies...

Key Responsibilities: Assist in developing and expanding the agency network by recruiting new agents and onboarding them effectively. Train and mentor agents on products, sales techniques, and compliance requirements. Monitor agent performance, provide guidance, and implement improvement plans as needed. Support the development and execution of sales strategies to achieve business targets through the agency channel. Build strong relationships with agents to motivate and retain high-performing individuals. Conduct regular field visits, workshops, and training sessions for agency teams. Track and report agency performance metrics and sales results. Collaborate with internal teams to ensure smo...

Job Description: About the Role As a Customer Service Associate Premium Voice Process, you will manage customer interactions through voice calls, ensure clear and professional communication, and deliver a consistent service experience aligned with defined operational guidelines Key Responsibilities Handle customer interactions through voice support Communicate clearly and professionally to address customer queries Maintain accuracy and quality in customer interactions Follow process guidelines and operational standards Meet individual performance expectations related to service delivery Work collaboratively with team members and supervisors Responsibilities may evolve based on operational re...

Experience:12+ years (with at least 5 years in Oracle CC&B & People Management)Flexible to work in European shift to overlap with the Canadian team during that shift Key Skills / Responsibilities: Service Delivery Management of a Utility Account involving Oracle CC&B Experience in managing AMS Support services with a team of near 25 members Strong Utility experience with Oracle CC&B/C2M background Managing the team supporting AMS and Development activities Strong ability in Service Management activities Strong vision and strategic thinking towards technology & modernization, including automation & AI Strong experience in operations and P&L Management Client & Stakeholder managementGovernance...

Service Desk Agent ( For Pooling) Role Purpose: The Service Desk Agent (SDA) serves as the first point of contact for information technology (IT) support needs, delivering responsive, consistent, reliable, and customer focused assistance to ensure the smooth operation of day-to-day activities. As the role evolves toward an enhanced customer experience, and as the face and voice for users seeking aid, the role holder represents the service experience and is essential in building trust. This role is key to diagnosing and resolving incidents, providing user guidance and handling service requests. Key Accountabilities: Technical capability Ability to support standard technical queries related to...

Overview Own and manage end to end solution architecture service delivery for all domains for AMESA region. This includes technology strategy and solution design. Responsibilities Evangelize global technology strategies and standards in all the domains and drive adoption within region Develop current state , future state architecture and roadmaps for key opportunity areas and partner with delivery leads to materialize Shepard all proposals and projects in the sales and marketing domains and ensure they leverage globally defined frameworks, standards, guidelines and patterns . Ensure appropriate governance process followed for any deviations and exceptions Provide end to end solution architec...

Summary Global Facilities Operations (GFO) is an organization within Engineering Operations and Services that is responsible for Facilities management, workplace services, laboratory equipment maintenance and laboratory services at Amgen sites globally. GFOs mission is to provide a safe, reliable, and productive work environment to our Amgen colleagues in our offices, laboratories, and manufacturing plants. GFO works very closely with third-party Integrated Service Providers (ISPs) at delivering these services seamlessly to the business around the globe. In this essential role you will be the Global Facilities Operations (GFO) lead for Amgen based at our Genome Valley R&D site at Hyderabad. ...

Responsibilities & Key Deliverables Service Operations Management: Oversee and coordinate all genset service activities in the North East region. Ensure timely and efficient servicing of genset equipment. Develop and implement maintenance schedules and service protocols. Team Leadership: Lead and mentor a team of service engineers and customer service representatives. Provide training and support to team members to enhance technical and customer service skills. Conduct regular performance reviews and set development goals for the team. Customer Care: Serve as the primary point of contact for customer inquiries, complaints, and service requests. Maintain strong relationships with key customer...

Join our Fund Accounting Operations Service Delivery Team in India and become the key point of contact for client inquiries and reporting. Lead client meetings, monitor KPIs, and deliver top-tier service in a dynamic, client-focused environment. Your proactive approach will drive our commitment to operational excellence and client satisfaction. As an Operations Service Delivery Associate within the Fund Accounting Operations Service Delivery Team in India, you manage all client inquiries related to Fund Accounting operations, client reporting, and reconciliation goverce. You lead and participate in client meetings and calls, monitor client KPIs, and ensure exceptional service delivery. You p...

Network Transition Manager IT Telecomms IT - Other Mumbai Permanent / Full Time Opportunity to engage with clients to deliver great outcomes. Join the largest Australian owned Systems Integrator. Hybrid working environment. Network Transition Manager Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of working engineered to get us closer, and deliver better, for our customers and their actual exp...

Team Lead - Operations (Trivandrum) - Ecorgy Solutions Team Lead Operations (Trivandrum) Team Lead Operations (Trivandrum) 10:30 PM 7:30 AM Experience : Experience: 7-10 years in home health operations, healthcare, or similar environment; prior team leadership experience preferred. Job Description : Seeking Dynamic Team Leads to Drive Our Home Health Operations Excellence! Location: Trivandrum, Kerala (Work from Office) At Ecorgy Solutions, we re redefining home health operations by ensuring seamless coordination, superior service delivery, and process excellence. As part of our growth journey, we re looking for motivated Team Leads to guide our operations teams and drive high-quality outcom...

Key purpose of the Job The Executive - Administration is responsible for smooth operations and coordination of the facility / house- keeping requirements of BIAC. Also responsible for facility maintenance requirements for the BIAC non-processing zone, WTP & ETP areas. Includes coordination with administration vendors (facility / canteen / transportation) for SOPs / checklist adherence, ensuring optimal service delivery to internal customers and execution of functional initiatives. Key Responsibilities: 1. Responsible for planning and execution of the BIAC facility management / house-keeping requirements in coordination with the administration vendors 2. Plan and Execute the Facility Maintena...

Job Title: Transport Manager Location: Bagmane Solarium City, Doddanekundi Extension, Bangalore About the Role JLL is seeking a skilled and proactive Transport Manager to oversee passenger transport operations at Manyata Tech Park, one of Bangalore s largest and most dynamic business hubs. This role is essential to ensuring safe, efficient, and customer-centric transport services for employees and visitors across the campus. Key Responsibilities Fleet Management Manage a fleet of Employees vehicles including buses and shuttles. Ensure regular maintenance, safety inspections, and compliance with transport regulations. Optimize routes to improve operational efficiency and reduce travel time ac...

Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operati...

Role Overview: As our Client Service Manager, you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Responsibilities: Client-Centric Service Excellence: Collaborate closely with medical professionals to assign patient care according to established protocols, ensuring exceptional service delivery. Stakeholder communication : Manage and supervise stakeholders, medical professionals, and clients and provide exceptional service, meet business ...

[{"Remote_Job":false , "Posting_Title":"ServiceNow LLM Trainer" , "Is_Locked":false , "City":"Bangalore North" , "Industry":"Technology" , "Job_Description":" We are seeking a ServiceNow Product Owner with deep functional expertise in relevant products \- few of them being Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD) to help design realistic, scenario\-driven tasks for AI model training. This role is not about platform configuration or app development, but about translating real business workflows and decision logic into structured, data\-driven tasks that improve AI reasoning and understanding of enterprise processes. The ideal candidate com...

Manage end-to-end client data operations including data collection, validation, cleansing, and maintenance to ensure accuracy, consistency, and compliance with internal quality standards and regulatory requirements. Coordinate with cross-functional teams such as operations, customer service, compliance, and technology to resolve data discrepancies, support client onboarding, and ensure seamless data flow across systems. Monitor, analyze, and reconcile client data reports, identify gaps or anomalies, and implement corrective actions to improve data integrity, operational efficiency, and service delivery timelines. Maintain detailed documentation of data processes, standard operating procedure...

We are looking for a skilled professional to fill the role of Manager - Field Service Delivery. The ideal candidate will have a strong background in field service delivery and be able to lead teams to achieve operational excellence. This position is based in TATA PLAY LIMITED. Roles and Responsibility Manage and oversee field service operations to ensure timely and efficient delivery of services. Develop and implement strategies to enhance field service quality and customer satisfaction. Lead and motivate teams to achieve operational goals and objectives. Collaborate with cross-functional teams to identify and resolve issues. Analyze performance metrics to optimize field service delivery pro...

We are looking for a highly skilled and experienced HK Supervisor to join our team at BVG India Ltd. The ideal candidate will have a strong background in housekeeping supervision and management, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of the organization. Conduct regular inspections to identify areas for improvement and provide feedback to staff members. Manage and allocate resources effectively to achieve operational goals. Collaborate with other d...

We are seeking a ServiceNow Administrator (CMDB Domain separation) with 5+ years of experience to handle daily administration, ensure platform security, and optimize performance You will configure workflows, support users, and implement enhancements that improve service delivery The role requires strong expertise in ServiceNow modules (ITSM, ITOM/HRSD/SecOps) and hands-on skills with HTML, CSS, and JavaScript for scripting and configurations You will collaborate with cross-functional teams to maintain platform stability and drive continuous improvement ServiceNow Administrator, CMDB, Domain Separation thinkbridge | ServiceNow Administrator (CMDB and Domain Separation) From over 250 reviews

Objective To coordinate any job assigned by the management as and when required. Principal Accountabilities : Principal Accountabilities (A) Strategic Implementation of hospitals /medical services vision philosophy. Infection control, Health care waste management, awareness of patients rights safety issues, relationship building. (B) Operational To ensure Medical Records are promptly transferred to other satellite centers as per the request. To procure and keep all forms and stationary needed for every week from stores. To solve problems and grievous (if any) of patients and to ensure patient satisfaction. To ensure medical records are inactivated and disposed based on the inactive policy. T...

Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issu...

Job Summary: The Accountant is responsible for managing all financial transactions, billing, vendor payments, tenant accounts, and financial reporting for the commercial building. The role ensures accurate bookkeeping, timely collections, proper budgeting, and compliance with financial policies and statutory requirements. Key Responsibilities: 1. Billing & Collections Prepare and issue monthly CAM (Common Area Maintenance) charges , utilities (electricity, water), parking fees, etc. Monitor Customer payments , maintain accounts receivable, and follow up on overdue amounts. Reconcile tenant accounts and respond to billing queries. 2. Bookkeeping & Financial Records Maintain general ledger , j...

Whats in it for you: In this role, you will be working with a team of enthusiastic members supporting our Salesforce and OTC technical solutions and guiding our business partners & end users with industry best practices, solution design, & creating long term value to our customers. The Key Responsibilities Are: Support S&P Globals critical CRM system for continuous excellence in Commercial Operations. Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams. As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them. You will be asked to i...