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Job Description


Technical Writer – Product Documentation & Technical Communication Lead (m/f/d)

Full-time Position | Research Park, IIT Bombay, Mumbai, India


Welcome to the future of solar innovation, welcome to HEI!

hei

HEI Technology India Pvt. Ltd.

Technical Writer – Product Documentation & Technical Communication Lead (m/f/d)


This is a lead-level role


YOUR RESPONSIBILITIES

Technical Documentation Ownership

  1. Own the end-to-end technical documentation lifecycle for HEI’s product portfolio, including:
  • Product datasheets
  • Installation & O&M manuals
  • Functional descriptions
  • System architecture and test documentation


  1. Assess existing documentation critically and propose improvements, templates, and standards to elevate overall quality and consistency.
  2. Translate complex multidisciplinary engineering inputs (mechanical, electrical, electronics, firmware, IoT) into clear, accurate, and user-oriented documentation.
  3. Ensure disciplined version control, revisions, and release readiness of all technical documents.

Cross-Functional & International Collaboration

  • Work closely with R&D, engineering, industrial design, product management, and sales teams in India and Austria.
  • Drive documentation reviews, incorporate structured feedback, and align outputs with HEI’s global quality expectations.
  • Act as a single point of accountability for documentation clarity, accuracy, and professionalism.

Visual & Design-Oriented Technical Communication

  • Create and manage diagrams, illustrations, exploded views, and layout-driven documentation in coordination with engineers and designers.
  • Ensure technical documents meet industrial-design-grade visual and brand standards, not just textual correctness.

Marketing & External Communication Support (When Required)

  • Support technically accurate content for brochures, catalogues, application notes, and whitepapers, ensuring alignment with real product capabilities.

YOUR QUALIFICATIONS & EXPERIENCE

  • Degree in

    Engineering (Mechanical / Electrical / Electronics / Mechatronics)

    ,

    Industrial Design

    ,

    Technical Communication

    , or a related field.
  • 5+ years of professional experience

    in technical writing for engineered products (lighting, outdoor products, electronics, industrial or IoT systems preferred).
  • Proven ability to

    work independently, take ownership, and drive outcomes

    without constant supervision.
  • Demonstrated experience in

    structuring or revamping documentation systems

    , not just producing individual documents.
  • Excellent written and verbal communication skills in

    English

    .


SOFTWARE & TOOLS (EXPECTED LEVEL)

  • Documentation:

    MS Word, PowerPoint, Excel; Adobe InDesign (Mandatory); Illustrator; Photoshop
  • CAD & Visual Understanding:

    SolidWorks (for assemblies, exploded views, technical references)
  • Documentation Platforms:

    Confluence, FrameMaker, or similar CMS tools
  • Rendering Tools (Plus):

    KeyShot, SolidWorks Visualize, or equivalent
  • Familiarity with structured repositories, approval workflows, and ERP/PLM environments is an advantage

WHAT WE OFFER

  • A high-ownership, lead role with real influence on product quality
  • Direct collaboration with international R&D and product leadership
  • Opportunity to define and elevate HEI’s global documentation standards
  • Exposure to advanced solar, lighting, and smart city technologies
  • Modern R&D environment at IIT Bombay Research Park
  • Competitive, performance-based compensation aligned with experience
  • Long-term growth in a globally active greentech organization

APPLICATION PROCESS

Subject - Application - Technical Writer - <Your Name>

  • Your CV
  • Samples of technical documentation you have authored or led
  • A short covering note explaining how you would approach

    revamping an existing documentation ecosystem


office@hei-solartech.in


Shortlisted candidates will be invited for an interview (online or in person), followed by a deeper technical and documentation-focused discussion.


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