Senior System Administrator

POSITION REPORTS TO: SENIOR IT MANAGER

POSITION LOCATION: VADODARA, GUJARAT, INDIA (On-site)

COMPANY BUDGET:

POSITION SUMMARY

We are seeking an experienced and highly skilled Senior System Administrator to assist with the design,

maintenance, and monitoring of Companies Infrastructure. This position will continually improve IT

Infrastructure standards, policies, and procedures for Company and ensure the confidentiality, integrity

and availability for all on-premises and cloud-based resources. The Senior System Administrator will

work closely with the US-based IT team to align infrastructure practices and standards across the

organization.

JOB RESPONSIBILITIES

The position responsibilities will include, but not limited to:

• Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring

adherence to industry best practices and company standards.

• Administer and address user support tickets in alignment with ITIL principles, ensuring timely

resolutions and maintaining superior levels of user satisfaction.

• Configure, deploy, and maintain Active Directory services, such as Domain Controllers,

User/Group Management, and Group Policy Administration.

• Administer and maintain a hybrid Active Directory environment ensuring timely

synchronizations between On-Premises and Cloud Infrastructure.

• Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint,

Teams, and other tenant services.

• Collaborate closely with the IT Security team to implement security best practices and

controls, ensuring the confidentiality, integrity, and availability of our Infrastructure.

• Administer and maintain regular backups and disaster recovery strategies for all

Infrastructure services ensuring business continuity.

• Maintain detailed documentation of Infrastructure services, such as Asset Inventory and

Software/Hardware design and implementation.

• Generate regular reports on server performance, security and compliance metrics, and other

relevant reporting metrics as required.

• Proactively identify and mitigate potential risks and issues early in the process, developing

effective mitigation strategies.

• Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to

changing business needs and market conditions.

• Work independently and take ownership of assigned tasks while also being a strong team

player.

• Collaborate with cross-functional teams, including Development and Operations, to ensure

that infrastructure practices align with application requirements and operational needs.

• Stay up to date with emerging trends, technologies, and methodologies in system

administration and drive their adoption within the team as appropriate.

• Establish and maintain strong communication channels and processes to ensure seamless

collaboration with the US-based IT team, despite time zone differences.

• Continuously monitor and optimize the performance, capacity, and availability of

infrastructure components, ensuring that systems meet or exceed service level agreements

(SLAs).

• Identify opportunities for automation and implement solutions to streamline system

administration tasks, reduce manual effort, and improve overall efficiency.

• Communicate complex technical concepts and solutions effectively to both technical and

non-technical stakeholders, ensuring clear understanding and alignment across the

organization.

• Ensure that all system administration activities adhere to IT governance frameworks, industry

standards, and relevant compliance requirements, such as HIPAA.

• Proactively identify areas for improvement in the organization's infrastructure and propose

solutions to enhance performance, security, and scalability.

KNOWLEDGE, SKILLS AND ABILITIES

Required Skills/Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's

degree preferred.

• 5+ years of experience in system administration, with a focus on Windows Server

environments.

• MCSE or equivalent certification.

• Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure

and AWS.

• Proficiency in hybrid Active Directory environments.

• Proficiency in scripting languages (e.g., PowerShell, Bash)

• Excellent verbal, written, and interpersonal skills with a proven ability to communicate at

various levels within the organization and with external parties.

• Ability and confidence to take calculated risks in uncertain or ambiguous situations.

• Excellent organizational skills and demonstrated ability to manage multiple competing

priorities and assignments.

• Passion for delivering business value and willingness to perform other assigned tasks.

• Ability to deliver regular quick updates, system solutions, and communicate issues to

management

Preferred Skills/Experience:

• AZ-104T00-A: Microsoft Azure Administrator Certification

• Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03

• Experience successfully working with remote or distributed teams, particularly in a global

context.

• Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk.

• Experience in the legal services or healthcare industry is a plus.