Senior System Administrator

8 - 9 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Expertise in managing Office 365 environments, including mailing and collaboration tools.
  • Proficiency in Active Directory, Group Policy creation,
  • Endpoint backup solutions.
  • OS updates, and software deployment infrastructure.
  • Have understanding and working knowledge on Intune, Azure and Virtualization technologies.
  • Day to day configuration management and operations of firewalls, switches and WAN technologies.
  • Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements.
  • Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG
  • Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs.
  • Monitor support tickets from start to closure
  • Must be able to work flexible shifts to support the local users .
  • Assist other support team members in the other locations as required.
  • Support other operations, infrastructure and security/compliance projects as required.
  • Escalate all IT issues to management in a timely manner
  • Document operational procedures and process as required
  • Evaluate and respond to situations that may occur causing major issues

Qualification

  • Preferred Tech Graduate
  • At least 8-9 years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment
  • Strong coordination skills to work with multiple cross functions
  • Proactive and creative, Attention to detail, Excellent research skills
  • Excellent English communication skill (both Written & Verbal)
  • Customer-centric
  • Problem Solver
  • Critical thinker
Location: Kolkata - EMBI, Kolkata, West Bengal, India

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