Senior Project Manager / Program Manager – AI Projects (Aviation Industry)

Role Overview

Location - Gurgaon

This opening is for our client company.

Senior Project Manager / Program Manager

If you thrive on driving AI projects from concept to delivery, managing complexity, and working with brilliant data scientists, engineers, and aviation experts, this is your runway.

Key Responsibilities

• Lead end-to-end planning, execution, and delivery of multiple 

  AI/ML projects

   in the aviation domain.
• Define project scope, objectives, and success criteria in alignment with client requirements and Futops’ strategic goals.
• Manage 

  multi-disciplinary teams

   (Data Scientists, AI/ML Engineers, Software Developers, QA, DevOps) to ensure on-time, high-quality delivery.
• Collaborate with aviation domain experts to ensure solutions meet industry safety, compliance, and operational standards.
• Oversee 

  resource allocation, risk management, change control

  , and 

  budget tracking

   for all projects in the program.
• Serve as the 

  primary client contact

  , providing regular updates, resolving escalations, and ensuring high customer satisfaction.
• Drive 

  agile project management practices

  , continuous improvement, and team motivation.
• Coordinate integration of AI solutions with client’s existing aviation systems and infrastructure.
• Track and report program-level KPIs to senior leadership and stakeholders.

Must-Have Skills

• 10+ years

   of project/program management experience, with 

  at least 4 years managing AI/ML or data-driven software projects

  .
• Proven track record of delivering 

  complex, multi-stakeholder technology programs

  .
• Strong understanding of 

  AI/ML development lifecycle

  , data pipelines, and model deployment.
• Excellent 

  stakeholder management, communication, and negotiation skills

  .
• Experience in 

  budgeting, forecasting, and resource planning

   for large-scale projects.
• Familiarity with 

  aviation industry processes, safety standards, and regulations

  .

Nice-to-Have Skills

• Exposure to 

  aviation-specific AI applications

   such as predictive maintenance, route optimization, passenger analytics, or airport operations.
• Knowledge of 

  computer vision, NLP, and edge AI deployments

  .
• PMP / PRINCE2 / Agile certifications.
• Experience working with 

  international aviation clients

   and multi-time-zone teams.
• Familiarity with regulatory compliance frameworks in aviation (e.g., FAA, EASA).

Tools & Technologies

• Project Management: Jira, Confluence, MS Project, Trello
• AI/ML Collaboration: MLflow, Weights & Biases, DataRobot, Jupyter
• Communication: Slack, MS Teams, Zoom
• Cloud Platforms: AWS, Azure, GCP (AI/ML services)
• Version Control & CI/CD: Git, GitHub, GitLab, Jenkins

KPIs & Expected Outcomes

• On-Time Delivery

  : ≥ 95% of milestones met within agreed timelines.

• Quality Metrics

  : Less than 3% post-deployment defects in AI deliverables.

• Client Satisfaction

  : Maintain a CSAT score ≥ 4.5/5 across projects.

• Budget Adherence

  : ±5% variance from approved budgets.

• Team Productivity

  : Achieve ≥ 90% planned sprint completion rate.

• Innovation Contribution

  : Drive at least 2 process improvements or solution innovations per quarter.