Job
Description
As a Senior Project Manager/Program Manager for our client company based in Gurgaon, you will be responsible for leading multiple high-impact AI programs for global aviation clients. Your role will involve a combination of technical program leadership, strategic client engagement, and cross-functional team management to drive innovation at scale. If you enjoy overseeing AI projects from inception to delivery, handling complexity, and collaborating with talented data scientists, engineers, and aviation experts, this opportunity is tailored for you. Your primary responsibilities will include leading the end-to-end planning, execution, and delivery of various AI/ML projects within the aviation domain. You will define project scope, objectives, and success criteria in alignment with client requirements and organizational goals. Managing diverse teams consisting of Data Scientists, AI/ML Engineers, Software Developers, QA, and DevOps professionals to ensure timely and high-quality project delivery will be crucial. Collaboration with aviation domain experts to ensure solutions meet safety, compliance, and operational standards is essential. You will oversee resource allocation, risk management, change control, and budget tracking for all projects under your purview. Acting as the main client interface, you will provide regular updates, address escalations, and uphold high customer satisfaction levels. Implementing agile project management practices, fostering continuous improvement, and motivating the team will be key aspects of your role. Coordinating the integration of AI solutions with clients" existing aviation systems and infrastructure is also part of your responsibilities. Tracking and reporting program-level KPIs to senior leadership and stakeholders will be vital for the success of your projects. For this role, you must possess over 10 years of project/program management experience, with a minimum of 4 years managing AI/ML or data-driven software projects. A strong track record in delivering complex, multi-stakeholder technology programs is required. An in-depth understanding of the AI/ML development lifecycle, data pipelines, and model deployment is essential. Excellent stakeholder management, communication, negotiation skills, as well as experience in budgeting, forecasting, and resource planning for large-scale projects are prerequisites. Familiarity with aviation industry processes, safety standards, and regulations is also necessary. Additionally, exposure to aviation-specific AI applications like predictive maintenance, route optimization, passenger analytics, or airport operations is a plus. Knowledge of computer vision, NLP, and edge AI deployments, along with certifications such as PMP, PRINCE2, or Agile, will be beneficial. Experience working with international aviation clients, multi-time-zone teams, and familiarity with regulatory compliance frameworks in aviation (e.g., FAA, EASA) will add value to your profile. In terms of tools and technologies, proficiency in Project Management tools like Jira, Confluence, MS Project, Trello, AI/ML Collaboration platforms such as MLflow, Weights & Biases, DataRobot, Jupyter, Communication tools like Slack, MS Teams, Zoom, Cloud Platforms including AWS, Azure, GCP (AI/ML services), and Version Control & CI/CD tools like Git, GitHub, GitLab, Jenkins is expected. Your success in this role will be measured by key performance indicators including achieving 95% of milestones within agreed timelines, maintaining less than 3% post-deployment defects in AI deliverables, sustaining a CSAT score of 4.5/5 across projects, adhering to a 5% variance from approved budgets, achieving a 90% planned sprint completion rate, and driving a minimum of 2 process improvements or solution innovations per quarter to contribute to overall innovation within the organization.,
