Senior Product Manager

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading our Error Reporting product area, working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You'll be a key decision-maker in shaping product direction, and will mentor and guide other product managers.

Responsibilities:

Product Vision & Strategy:

• Define and communicate the product vision and long-term strategy to stakeholders and team members.
• Lead market and competitive analysis to identify opportunities for innovation and growth.
• Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction.

Product Roadmap Ownership:

• Develop and manage the product roadmap, balancing short-term opportunities with long-term strategic priorities.
• Prioritize initiatives based on customer needs, market demands, and business objectives.
• Make strategic decisions about product scope, investment, and trade-offs in collaboration with senior leadership.

Product Development Leadership:

• Work closely with engineering, design, and other departments to ensure timely delivery of high-quality products.
• Lead product discovery processes, including user research, market validation, and prototyping.
• Define and document detailed product requirements, user stories, and specifications for features and functionality.

Stakeholder Management & Communication:

• Act as the primary liaison between business stakeholders, customers, leadership, and development teams.
• Effectively communicate product plans, status, risks, and opportunities to senior leadership and key stakeholders.
• Champion a customer-first mindset across the organization, advocating for end-user needs and experiences.

Performance Measurement & Optimization:

• Define key performance indicators (KPIs) and metrics to track product success and business impact.
• Lead post-launch analysis to assess performance, gather feedback, and prioritize improvements.
• Use data-driven decision-making to continuously iterate and optimize product features and customer experiences.

Team Leadership & Mentorship:

• Mentor and guide junior product managers, sharing knowledge and providing feedback to improve their performance.
• Lead cross-functional teams to foster collaboration, problem-solving, and innovation.
• Support the product team in implementing best practices, refining processes, and adopting new tools or methodologies.

Risk Management & Problem Solving:

• Anticipate risks or challenges during product development and work proactively to resolve issues.
• Manage trade-offs between features, quality, and timelines to maintain a healthy balance in the product delivery process.
• Ensure products comply with legal, regulatory, and industry standards.

Required Skills:

• Bachelor's degree in Business, Computer Science, Engineering, or related field (MBA or advanced degree preferred).

• 5-7+ years of experience in product management, with at least 2 years in a senior PM role.
• Experience managing technical products catering for developers, SDKs, APIs, and product integrations is a must.
• Proven track record of leading successful product launches and managing complex product portfolios.
• Business acumen along with technical expertise to enable complete cradle to grave lifecycle management of product portfolio.
• Experience working in agile development environments and leading cross-functional teams.

Skills:

• Product management experience supporting Developer Tools, Observability, Analytics or Infrastructure is preferred. You will be supporting a technical product, and ensuring focus on the developer experience, and core Engineering personas.
• Experience leading and managing AI-driven products is a plus.

• Strong leadership, communication, and decision-making skills.
• Exceptional analytical and problem-solving abilities, with a data-driven mindset.
• Expertise in product management tools (e.g., JIRA, Confluence, Productboard).
• Ability to work with high-level stakeholders and lead strategic discussions.
• Familiarity with user experience design, A/B testing, and product analytics.

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.