Location Preference: National Capital Region, New Delhi, India About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: We are seeking an exceptional and hands-on Director of Engineering to lead the development of products and site leadership in India.. This strategic role will be pivotal in building and scaling the team in India. You will lead engineering teams, drive technical excellence, and collaborate closely with product management, peer leaders and architects to bring our transformative products to market. Responsibilities: Lead Product Development : Lead, mentor, and grow multiple engineering teams responsible for the end-to-end development and delivery of new and existing products. Drive Technical Strategy & Execution : Define and execute the technical strategy for AI-powered initiatives, including: APIs: Lead the design, documentation, and implementation of highly scalable and performant APIs and MCP server for our mobile device cloud. Develop connectors that seamlessly integrate our platform with the industry and customer solutions. Integrations: Develop connectors that seamlessly integrate our platform with industry-standard CI/CD frameworks Frameworks: Design and implement solutions running test automation frameworks like Playwright, Selenium on remote and virtualized infrastructure, enabling customers to run their tests efficiently. Hands-On Technical Leadership: Provide strong technical leadership, engaging in architectural discussions, making critical design decisions, and guiding complex implementations. While not expected to write production code daily, you should be able to dive into technical details and contribute when necessary. Cross-Functional Collaboration: Work closely with Product Management, AI Architects, UX/UI, and other engineering leaders to translate product vision into detailed technical requirements and deliver high-quality, impactful solutions. Operational Excellence : Ensure the reliability, scalability, security, and performance of all AI products in production, establishing best practices for MLOps and continuous delivery. Matrix Management: Help recruit and provide site leadership for local talent working as a member of remote teams in other Sauce Labs locations. Team Building & Mentorship: Recruit, retain, and develop top engineering talent, fostering a culture of innovation, collaboration, and continuous learning within your teams. Required Skills: Proven Leadership: 5 years of experience in engineering leadership roles (e.g., Senior Engineering Manager, Director of Engineering), with a strong track record of leading and delivering complex software products. AI/ML Product Experience : Demonstrated experience building and shipping AI/ML-driven products, ideally in a data-intensive domain. Technical Depth : Strong understanding of software engineering principles, scalable system design, cloud architectures (GCP preferred), and big data technologies. Generative AI Familiarity : Experience with Large Language Models (LLMs) and their application in product features (e.g., text generation, summarization, code assistance). Data Ecosystem Knowledge: Experience with data warehousing solutions like Snowflake and/or Google BigQuery. Hands-On Capability: While a leadership role, a genuine interest and ability to engage in technical discussions, review code/architecture, and provide direct technical guidance. Agile/Kanban Experience: Familiarity with Agile and Kanban methodologies for software development. Communication & Influence: Excellent communication, interpersonal, and stakeholder management skills, with the ability to articulate complex technical concepts to diverse audiences. Problem-Solving : Exceptional analytical and problem-solving abilities, with a proactive and results-oriented approach. Domain Knowledge (Plus): Experience in software testing, quality assurance, DevOps, or application performance monitoring is a significant advantage. Nice to Haves: Experience working for global teams and multiple time zones. Advanced degree in Computer Science, AI, Machine Learning, or a related technical field. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location Preference: National Capital Region, New Delhi About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: The Integrations team is responsible for integrating 3rd party solutions with the Sauce Labs platform. Being a Software Engineer in the Integrations team means you will take care of all new and existing services, APIs, and other resources our team owns. This includes wide inter-team collaboration and product requirements discussion. Responsibilities: Extend and scale the existing backend applications written in Python and Go Strive for constant improvement and contribute to the power of our agile development culture Collaborate with other teams on building our platform Participate in on-call rotations to help teams troubleshoot urgent customer-facing problems and other engineering issues Work on UI components for integrations Required Skills: Approximately 5-8 years of experience Experience in modern languages like Golang and Python Experience working with external APIs, understanding the documentation Experience writing customer-facing documentation Ability to design new APIs following company standards Experience with CI/CD and Docker Experience with message queues Experience working with frontend languages and frameworks Strong sense of ownership and passion for engineering great products with stellar user experiences Nice to Haves: Experience with ReactJS Experience with other programming languages Experience working in both high volatility (startup) and bigger organization environments Good understanding of relational and non-relational databases Experience with observability and monitoring Experience with Jenkins We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location Preference: National Capital Region, New Delhi About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: Sauce Labs is looking for a skilled Software Engineer to be a key contributor to a strategic component that connects customer applications to our Error Reporting service. If you have solid experience in mobile—especially Android—and gaming platforms, and you're comfortable working in the native layers below the application, this role is for you. This is a hands-on opportunity to tackle challenging problems in the mobile and gaming space while working alongside a talented team of senior engineers. You will gain valuable experience across gaming, web, and native platforms, and your work will have a direct impact on our core product offerings. Responsibilities: Develop and implement features and solutions for our application observability platform. Troubleshoot and resolve complex issues that bridge the layers of an application, from managed to native to the OS, across multiple platforms like mobile, gaming, and web. Contribute to the development of both open-source and proprietary software. Collaborate with senior engineers and product managers to understand requirements and execute on the technical roadmap Work from the office five days a week (located in Noida/Gurugram) Required Skills: Experience: Approximately 4+ years of professional experience as a software engineer. Language Diversity: Strong experience in both managed and native development for mobile and gaming applications is important. You should have experience with Java, Kotlin, and game development frameworks. Experience with Swift/Objective-C, web, and React Native is a big plus. Crash Reporting: Familiarity with the crash reporting toolchain and experience with native crash reporting tools like Crashpad and PLCrashReporter. SDK Development: Experience building, maintaining, and integrating with SDKs and tools for external developers, with a focus on writing clean and well-documented code. Performance & Footprint: An awareness of how to write lightweight and efficient code that is minimally intrusive to customer applications. Threading and Concurrency: Experience addressing race conditions, deadlocks, and performance bottlenecks in mobile and gaming SDKs. Cross-language Integration: Experience with JNI/NDK (Java - C/C++) and bridging layers (Unity/Unreal - native). Security Best Practices: Familiarity with data privacy regulations (e.g., GDPR, CCPA) and strategies for securely handling crash and error data. Build Systems: Solid knowledge of cross-platform build systems, CI/CD pipelines, and package distribution (e.g., Gradle, CocoaPods, npm, Unity Package Manager). We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location Preference: National Capital Region, New Delhi About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: Sauce Labs is looking for technical leadership in a strategic component connecting customer applications to our Error Reporting service. This could be you, specifically, if you have a breadth of experience in mobile - especially Android - and gaming platforms and you're comfortable in the native layers below the application. This is a challenge beyond just writing another app and focusing on UX. You will lean into the biggest technical challenges mobile and gaming platforms have to offer and gain a career-bumping breadth of experience across gaming, web and native platforms. And as a technical leader you will work directly with business and engineering leadership across Sauce Labs and with engineers from other leading tech companies. Responsibilities: Work directly with product and engineering leadership to design and develop elegant solutions for application observability. Solve leading-edge problems bridging the layers of an application, from managed to native to OS, in multiple platforms - mobile, gaming, managed languages, web and more. Deliver a mix of open-source and proprietary software. Advise customer-facing organizations on the mobile domain. Work from the office five days a week (located in Noida/Gurugram) Required Skills: Experience: Approximately 8+ years of professional experience as a Software Engineer. Language diversity: Solid experience in managed and native development in mobile and gaming apps is important. Must have: Java, Kotlin and game development experience. Swift/Objective-c, web and React Native is a big plus. Crash Reporting: A solid understanding of the crash reporting toolchain, and experience with native crash reporting tools like Crashpad and PLCrashReporter. Being comfortable with analyzing a minidump. SDK Development: Experience designing SDKs and tools that are intuitive for external developers to integrate, with clear APIs and documentation. Performance & footprint awareness: Ability to design SDKs that are lightweight, efficient, and minimally intrusive to customer applications. Threading and concurrency: Experience addressing race conditions, deadlocks, and performance bottlenecks in mobile and gaming SDKs. Cross-language integration: Experience with JNI/NDK (Java - C/C++) and bridging layers (Unity/Unreal - native) Security best practices: Familiarity with data privacy regulations (e.g., GDPR, CCPA) and strategies for securely handling crash and error data. Build Systems: Strong knowledge of cross-platform build systems, CI/CD pipelines, and package distribution (e.g., Gradle, CocoaPods, npm, Unity Package Manager). We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location Preference: National Capital Region, New Delhi About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: Sauce Labs is looking for a passionate Senior Backend Engineer to join the Sauce Connect team. This agile development team plays a critical role in enabling enterprise customers to maximize their use of Sauce Labs by providing a fast, secure connection between their internal development networks and our cloud-based virtual testing environments. You will work closely with the Product Owner, Engineering Manager, and other talented Sauce Connect engineers to achieve excellent results and shape the future of Sauce Connect Responsibilities: Lead the technical direction and architectural design of Sauce Connect, collaborating with a cross-functional team to deliver a fast, secure, and scalable tunneling solution. Design, develop, and own projects across the full stack, from the backend server infrastructure to the client-side application on Linux, Windows, and macOS. Act as a technical expert for complex, escalated customer issues, performing root cause analysis and implementing robust solutions to prevent future problems. Drive continuous improvements in the scale, performance, and quality of our Trusted Connection Technologies, mentoring other engineers on best practices and system health. Proactively identify and evaluate emerging technologies in the open-source community, presenting well-researched proposals for adoption to drive innovation and technical excellence. Make and defend architectural decisions based on your extensive experience, balancing trade-offs between technical debt, velocity, and long-term maintainability. Work from the office five days a week (located in Noida/Gurugram) Required Skills: 8+ years of professional software development experience, with a proven track record of designing, building, and operating complex distributed systems and high-availability online services at scale. Deep expertise in CI/CD principles and best practices, with hands-on experience designing and implementing robust, automated pipelines using tools like GitHub Actions, GitLab CI, or Jenkins. Demonstrable product development experience, including the ability to influence product strategy and make technical trade-offs to deliver customer-facing value. Advanced experience with tunneling, proxy, or VPN-related solutions, with a deep understanding of their security implications and performance characteristics. Expert-level knowledge of TCP/IP networking, HTTP2, SSL/TLS, and WebSockets. You should be able to debug network issues at the packet level and architect solutions that are secure and performant. Expert-level proficiency in Golang, including a strong understanding of its concurrency model (goroutines, channels) and a track record of building production-grade services. Hands-on experience deploying and managing containerized applications at scale using Kubernetes. You should be comfortable designing, writing, and debugging Kubernetes operators or controllers. Exceptional ownership mentality and a passion for crafting elegant, well-architected products that deliver stellar user experiences. Nice to Haves: Experience with asynchronous programming Experience building and consuming microservices Knowledge and understanding of data structures, algorithms, distributed systems, and design patterns. Familiarity with modern monitoring systems (e.g., Prometheus or OpenTelemetry) Understanding of common security practices involved in protecting customer data Python experience is a plus We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location: New Delhi, India About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: We are seeking a highly motivated and detail-oriented Security Engineer to join our Security Blue Team. This is an excellent opportunity for an individual passionate about cybersecurity to grow their experiences across a wide array of infrastructure and technologies, including mobile devices, Kubernetes, public cloud, and on-premises infrastructure. You will play a vital role in identifying vulnerabilities, implementing security controls, and contributing to our overall security posture. Responsibilities: Assist in the implementation and maintenance of security controls across our macOS, Linux, and Kubernetes environment, with a focus on Ubuntu and Google Kubernetes Engine. Assist the IT team in securing and monitoring corporate workstations and devices. Conduct regular security assessments and vulnerability scans using tools like Tenable Nessus or OpenVAS. Analyze security events and notifications, escalating internally as necessary. Perform triage and maintain ownership of vulnerabilities across a wide range of sources and teams. Apply knowledge of common security frameworks (MITRE ATT&CK, OWASP Top 10, CIS, etc.) to assess and improve security measures. Contribute to securing our cloud infrastructure, with a preference for Google Cloud Platform, applying CSPM and general cloud security best practices. Develop and maintain shell scripts (zsh or bash) for automation and security-related tasks. Establish, own and report on security-focused metrics, such as number and type of incidents, response times, SLA commitments, failed login attempts, or key rotation frequency. Document security configurations, procedures, and incidents. Own security-related policies and associated evidence and artifacts, including drafting and supporting policies critical to industry-standard audit programs and certifications. Participate in an on-call rotation supporting nights and weekends. Shift working hours to participate in global team ceremonies such as Stand Up, Planning, Refinement, and Retrospectives. Required Skills: Associate's or Bachelor's of Science degree in a relevant field, or equivalent practical experience. 3-5 years of hands-on experience in IT support, systems administration, or cybersecurity-related positions. Demonstrable knowledge of Linux servers, preferably Ubuntu, including related usage and basic administrative tasks. Proficiency in a shell scripting language, such as zsh or bash. Familiarity with common security frameworks, such as MITRE ATT&CK, MITRE ATLAS, OWASP Top 10, Cyber Kill Chain, Pyramid of Pain, or similar. Understanding of Cloud Security Posture Management (CSPM) and general Cloud Security practices in at least one major cloud provider, with a preference for Google Cloud Platform. Experience leveraging vulnerability and security scanning tools, such as Tenable Nessus and OpenVAS, as well as the more generic scanning categories of SAST, DAST, and SCA. Experience working with or as a Cybersecurity Analyst. Experience working in verticals such as infrastructure security, application security, mobile security, corporate endpoint security, or SaaS Security. Builder and ownership mentality. Nice-to-Have Qualifications: Experience administering macOS workstations. Experience securing corporate endpoints and workstations, such as Windows, macOS, Android, or iOS, especially in a hybrid work environment. Experience as a SysAdmin. Experience with programming or automation systems, such as Ansible, Python, or SaltStack. Experience building a highly available open source SIEM, such as Wazuh, Security Onion, or building from scratch leveraging technologies such as Graylog, ElasticSearch or OpenSearch, or similar. Experience responding to or managing IDS systems, such as Suricata, Zeek, Snort, Wazuh, Falco, or similar. Experience with DFIR tools, such as Velociraptor, OSQuery, or similar. Experience managing and owning the deployment and implementation of critical inline security systems – such as an IDP, WAF, or Taps – in a production environment. Experience with Kubernetes, either as a user or administrator, at a level equivalent to CKAD, CKA, or CKS. Experience in TPRM. Experience with industry-standard auditing frameworks and certifications, such as SOC 2, ISO 27001, or ISO 42001. Experience using and/or security AI or LLM systems. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
Location Preference: National Capital Region, New Delhi About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: Ready to build the platform that powers the world's most comprehensive testing cloud?Sauce Labs is seeking talented developers to join us in creating our next-generation virtual compute platform. This isn't just a component; it's the foundation that supports thousands of virtual environments across a multi-cloud architecture. Your work will directly enable testing on everything from standard desktop browsers (Windows, macOS, Linux) to iOS simulators and Android emulators, defining the performance and reliability of the entire Sauce Labs experience. Responsibilities Implement features and improvements to our virtual compute platform, including both compute orchestration services and infrastructure. Actively collaborate with Product and Engineering stakeholders to maintain high expectations for quality in our iterative environment. Advocate for improvements to our platform performance, architecture and engineering quality. Propose and implement solutions to improve our team efficiency. Make choices for the adoption of new technologies based on your extensive experience. Independently own deliverables from ideation to production. Actively collaborate with the team on larger initiatives. Participate in our team process of software delivery, which includes refinement of work items, discussion about priorities, and outcomes the team defines for the coming time period. Participate in weekly on-call rotation to help troubleshoot urgent customer facing problems and other engineering issues. Work from the office five days a week (located in Gurgaon) Requirements 8+ years of experience in backend software development and/or cloud infrastructure. Proficiency in at least one modern programming language. Experience implementing Infrastructure as Code and Configuration Management, e.g. Terraform, CloudFormation, Ansible, Chef, Puppet. Familiarity with one or more major cloud providers, e.g. AWS, GCP, Azure. Familiarity with Docker and container orchestration technologies such as Kubernetes. Practical knowledge of DevOps and/or Site Reliability Engineering. Nice to Have Experience with virtualization technologies, e.g. QEMU, KVM, Libvirt, VirtualBox, VMWare, Apple Hypervisor Framework, Apple Virtualization Framework. Familiarity with Linux or MacOS system administration. Experience iterating on CI/CD processes and pipelines. Practical knowledge of network communications and security. Experience using observability tooling for streamlined troubleshooting, planning, and decision making. We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: We're seeking a motivated and hands-on Manager, Data Center Operations to establish and lead our first data center team in India. This is a foundational role where you'll be responsible for building a team from the ground up, overseeing the setup and day-to-day operations of our new enterprise-grade facility. You will be a key leader in ensuring the stability, scalability, and security of our physical infrastructure and device farm environments in the region. This role requires a strong technical background, excellent leadership skills, and the ability to operate both strategically and tactically in a fast-paced environment. Responsibilities: Site Establishment & Team Leadership: Serve as the first on-site data center operations hire, responsible for the initial setup and build-out of the facility. Build, mentor, and lead a new team of data center engineers and technicians. Oversee daily operations, manage shift schedules, and ensure staffing levels meet operational demands. Conduct performance reviews and provide ongoing coaching and development opportunities for your team. Data Center Operations: Manage the full lifecycle of data center infrastructure, including deployment, maintenance, and decommissioning of mobile devices, Macs, servers, storage, and networking equipment. Lead the implementation and enforcement of operational best practices, standard operating procedures (SOPs), and runbooks. Ensure all infrastructure changes and maintenance are planned and executed with minimal disruption. Device Farm Management Hands-on implementation, management and maintenance of iOS and Android mobile devices deployed in a Linux based testing environment. Device and infrastructure deployment utilizing custom and CI/CD pipeline methods (Jenkins, GitLab, Github, etc). Support mobile and infrastructure teams in debugging device connectivity, performance, and compatibility issues across Android, iOS, and Linux. Infrastructure Management & Planning: Collaborate with global leadership and engineering teams to plan for capacity needs and infrastructure growth. Oversee the management of the local device farm, ensuring high availability and performance for mobile testing.. Manage environmental conditions, including temperature, humidity, and airflow, to protect hardware and ensure optimal performance. Vendor & Logistics Management: Establish and maintain relationships with local and global vendors, suppliers, and service providers. Manage equipment logistics, inventory control, and asset management for the local data center. Lead the planning and execution of projects, manage budgets, and adhere to timelines. Security & Compliance: Implement and enforce physical security protocols, including access controls, visitor logs, and vendor escorts. Ensure all data center operations comply with internal security policies and relevant industry standards. Own and maintain controls for external audits, such as SOC2 and ISO27001, and work with both internal and external auditors. Incident Management & Support: Act as the primary point of escalation for all data center incidents and issues in the region. Lead incident response and root cause analysis efforts, providing detailed reports to senior management. Collaboration: Represent the India data center team in cross-functional meetings, ensuring the needs and capabilities of your new site are aligned with global SRE, Security, and Development initiatives. Required Skills: 5+ years of experience in data center operations, with 2+ years in a leadership or managerial role. Proven experience in building and leading technical teams. Understanding of data center infrastructure, including power, cooling, and design principles. Hands-on experience with server hardware, storage, and networking equipment (e.g., Dell, Cisco). Expertise in MacOS and Linux system administration and command-line tools. Experience with Scripting and Automation tools. Network infrastructure experience including both copper and fiber optic networks. Foundational knowledge of TCP/IP networking, DNS, and DHCP. Ability to work both strategically and tactically in a fast-paced, high-demand environment. Nice to Haves: Bachelor's degree in a technical field or equivalent work experience. Direct experience managing a device farm or mobile testing lab. Familiarity with the India data center market and local regulations. Soft Skills: Exceptional leadership and team-building abilities. Strong communication and interpersonal skills. Ability to solve complex problems and make decisions under pressure. Proactive, self-motivated, and results-oriented. While Sauce Labs is a hybrid workplace, this is an in-person role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.
About Us: At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us! The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading our Error Reporting product area, working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You'll be a key decision-maker in shaping product direction, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Product Roadmap Ownership: Develop and manage the product roadmap, balancing short-term opportunities with long-term strategic priorities. Prioritize initiatives based on customer needs, market demands, and business objectives. Make strategic decisions about product scope, investment, and trade-offs in collaboration with senior leadership. Product Development Leadership: Work closely with engineering, design, and other departments to ensure timely delivery of high-quality products. Lead product discovery processes, including user research, market validation, and prototyping. Define and document detailed product requirements, user stories, and specifications for features and functionality. Stakeholder Management & Communication: Act as the primary liaison between business stakeholders, customers, leadership, and development teams. Effectively communicate product plans, status, risks, and opportunities to senior leadership and key stakeholders. Champion a customer-first mindset across the organization, advocating for end-user needs and experiences. Performance Measurement & Optimization: Define key performance indicators (KPIs) and metrics to track product success and business impact. Lead post-launch analysis to assess performance, gather feedback, and prioritize improvements. Use data-driven decision-making to continuously iterate and optimize product features and customer experiences. Team Leadership & Mentorship: Mentor and guide junior product managers, sharing knowledge and providing feedback to improve their performance. Lead cross-functional teams to foster collaboration, problem-solving, and innovation. Support the product team in implementing best practices, refining processes, and adopting new tools or methodologies. Risk Management & Problem Solving: Anticipate risks or challenges during product development and work proactively to resolve issues. Manage trade-offs between features, quality, and timelines to maintain a healthy balance in the product delivery process. Ensure products comply with legal, regulatory, and industry standards. Required Skills: Bachelor's degree in Business, Computer Science, Engineering, or related field (MBA or advanced degree preferred). 5-7+ years of experience in product management, with at least 2 years in a senior PM role. Experience managing technical products catering for developers, SDKs, APIs, and product integrations is a must. Proven track record of leading successful product launches and managing complex product portfolios. Business acumen along with technical expertise to enable complete cradle to grave lifecycle management of product portfolio. Experience working in agile development environments and leading cross-functional teams. Skills: Product management experience supporting Developer Tools, Observability, Analytics or Infrastructure is preferred. You will be supporting a technical product, and ensuring focus on the developer experience, and core Engineering personas. Experience leading and managing AI-driven products is a plus. Strong leadership, communication, and decision-making skills. Exceptional analytical and problem-solving abilities, with a data-driven mindset. Expertise in product management tools (e.g., JIRA, Confluence, Productboard). Ability to work with high-level stakeholders and lead strategic discussions. Familiarity with user experience design, A/B testing, and product analytics. We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role. Please note our privacy terms when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status. Security responsibilities at Sauce At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.