Senior Product Manager

Do you enjoy creating analysis and insights that solve whitespace problems? Are you passionate about hyperscale cloud services, using data to drive decisions, and helping to foster a data culture across teams? Can you envision telling the story of the core platform behind the world’s leading productivity service—one that serves millions of users—all through the lens of data and metrics?

If yes, the ODSP team is just the place for you. This Senior Product Manager role is uniquely positioned at the intersection of product management, business decisions, and data with high leadership visibility. The PM in this role will be working with leadership to make critical strategic decisions and promote data use to understand and improve value to the customer at the lowest possible cost. You will collaborate with feature owners, operations, engineers, leaders and create highly available and scalable analytics and insights to drive strategic business decisions and realize your vision. To be successful, you will need to enjoy working with ambiguity, be creative and have a passion for insights. This role requires you to be able to influence senior leaders of all levels- technical and business.

You will empower data driven decision making through implementing principles of data mining, data transformation & modelling and analytical skills to define and measure metrics for evaluating the health of the business. In addition to leading analytical tools, you will provide thought leadership for product feature roadmap using insights. The successful candidate will demonstrate business acumen, experience in developing reporting and analytical infrastructures and ability to work effectively with cross-functional teams in a fast-paced environment. You should have excellent business and communication skills to collaborate with business owners to draw insights from data to answer questions to key business decisions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Collaborate: Develop an accountability framework and manage dependencies across a wide array of individuals in partner teams to deliver actionable insights into key business priorities.
• Innovate: Establish business intelligence tools and analysis that help identify opportunities and manage regular rhythm of business forums to push for actionable insights for leaders. Drive innovations in the way we think about data across the org using traditional BI & modern AI technologies.
• Create: Guide engineering build telemetry and data pipelines required to generate metrics you identify and design dashboards that allow everyone in the org to view and explore data through self-service tools.
• Build a “data analysis practice” with both full- and self-service models for investigations, and a regular engagement rhythm to empower the entire organization with data-driven decisions.
• Drive excitement, adoption, and satisfaction about the product/service by ensuring that Microsoft stakeholders and partners are well-prepared with the appropriate information, collateral, and messaging.
• Act as a critical bridge in the team to understand both sides of offerings and investments – value and costs.
• Be a single point of contact strategic leader to define the cost saving opportunities to improve gross margin across the ODSP product offerings & infrastructure.
• Work with data at massive scale. Our Platform is used to power of hundreds of features across Microsoft 365 products, which are used by 100s of millions of users per month.
• Be a self-starter, learn quickly with a growth mindset and ability to deal with a lot of ambiguity.
• Collaborate: Develop an accountability framework and manage dependencies across a wide array of individuals in partner teams to deliver actionable insights into key business priorities.
• Innovate: Establish business intelligence tools and analysis that help identify opportunities and manage regular rhythm of business forums to push for actionable insights for leaders. Drive innovations in the way we think about data across the org using traditional BI & modern AI technologies.
• Create: Guide engineering build telemetry and data pipelines required to generate metrics you identify and design dashboards that allow everyone in the org to view and explore data through self-service tools.
• Build a “data analysis practice” with both full- and self-service models for investigations, and a regular engagement rhythm to empower the entire organization with data-driven decisions.
• Drive excitement, adoption, and satisfaction about the product/service by ensuring that Microsoft stakeholders and partners are well-prepared with the appropriate information, collateral, and messaging.
• Act as a critical bridge in the team to understand both sides of offerings and investments – value and costs.
• Be a single point of contact strategic leader to define the cost saving opportunities to improve gross margin across the ODSP product offerings & infrastructure.
• Work with data at massive scale. Our Platform is used to power of hundreds of features across Microsoft 365 products, which are used by 100s of millions of users per month.
• Be a self-starter, learn quickly with a growth mindset and ability to deal with a lot of ambiguity.

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development
  • OR equivalent experience.
• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).