Senior Partnership Account Manager – Financial Institutions (Microfinance Focus)

1. POSITION VACANT: Senior Partnership Account Manager – Financial Institutions (Microfinance Focus), New Delhi, Water.org

2. ORGANIZATIONAL BACKGROUND:

Water.org

Water.org

For more information please visit, https://water.org/.

the Portfolio Lead

Key Responsibilities:

Job Specific Accountabilities:

(A) Account Management

Water.org’s

(2) Facilitate regular engagement and collaboration with partner teams, ensuring clear communication, mutual accountability, and ongoing alignment with partnership objectives;

(3) Lead the implementation of partner-facing programs, including onboarding, capacity building, product design, marketing support, and impact tracking;

(4) Provide technical guidance and advisory support to partners on inclusive financial products and delivery models, particularly those targeting low-income households for water and sanitation access (or similar impact areas);

(5) Ensure timely and effective issue resolution, performance monitoring, and adaptive management of partnership activities;

(6) Maintain high-quality data on partner activities, ensuring completeness, accuracy, and timely updates in internal systems and dashboards to inform decision-making.

B. Business Development

Water.org’s

Water.org’s

(3) Stay informed on financial sector trends, regulatory developments, and market opportunities that could influence partner priorities or open new avenues for collaboration;

Water.org

C. Business Metrics and Reporting

(1) Monitor partner performance against agreed milestones, including disbursement targets, outreach goals, and impact metrics (e.g., number of households served, portfolio performance);

(2) Prepare and deliver regular internal and external reports on partnership status, challenges, lessons learned, and contributions to broader organizational goals;

(3) Track and forecast partner-level fund utilization and ensure alignment with grant conditions, donor reporting needs, and impact strategies;

(4) Collaborate with M&E and portfolio teams to interpret results, support learning, and inform improvements in partnership strategies and service delivery.

D. Information & Business Advisory

(1) Act as a subject matter expert on strategic account management principles, tactics, and partnership/program design;

(2) Provide insights and advisory support to strengthen business decision-making and program outcomes;

(3) Collaborate with cross-functional workgroups, teams, and committees to drive alignment and shared objectives;

(4) Engage effectively with individuals and groups from diverse backgrounds, interests, and perspectives to build strong working relationships.

Department Accountabilities:

(1) Impact Strategy Leadership and Execution

(2) Portfolio and Account Management

(3) Business Development

(4) Business Metrics and Data Insights

(5) Pre-Award and Post Award Administration

(6) Project Management

(7) Risk Identification

(8) Advisory and Consulting Services

This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required by an incumbent in this job. Some responsibilities, activities, and people who are expected to regularly interact with the incumbent in this job may change or be assigned at any time with or without notice.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification and Experience:

(1) Applicants must have Bachleor’s degree and/or equivalent;

(2) Minimum seven of experience in microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios;

(4) Experience in strategic account management, business development, or credit product innovation in the development finance ecosystem;

Skills and Competencies:

Customer Focus:

Optimizes Work Processes:

Communicates Effectively:

Values Differences:

Nimble Learning:

Complex Problem-Solving Skills

(1) Ability to manage multiple complex internal and external relationships, requiring application of existing standards and processes related to account management and/or business development;

(2) Functional knowledge of related industry and/or market segments within the assigned portfolio of accounts in one or more of the following partnership areas: public or private enterprises focusing on water and/or sanitation projects/finance and financial institutions;

(3) Broad knowledge of programmatic planning and experience appropriately mitigating and/or escalating risks within the assigned accounts;

5. TRAVEL:

6. COMPENSATION OFFERED:

Gross compensation offered for the position is attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

7. LOCATION: New Delhi.

8. REFERENCE: SPAM-FI -WO

9. CONTACT INFORMATION:

Team SAMS

Strategic Alliance Management Services P Ltd.

1/1B, Choudhary Hetram House, Bharat Nagar

New Friends Colony, New Delhi 110 025

Phone Nos.: 011- 4081 9900; 4165 3612

10. APPLICATION PROCESS:

Eligible candidates interested in the position are requested to apply using the link https://sams.co.in/jobs/job-description/senior-partnership-account-manager-financial-institutions-microfinance-focus/305 by or before September 20, 2025