1. POSITION VACANT: Portfolio Lead, Water.org, New Delhi/ Chennai 2. ORGANIZATIONAL BACKGROUND: Water.org , is a global non-profit headquartered in Kansas City, Missouri, USA, working to bring water and sanitation to the world. Co-founded by Gary White and Matt Damon in 2009, Water.org helps remove the barriers between people living in poverty and access to the safe water and sanitation solutions they need to survive and thrive. The organisation has changed 73 million lives with safe water or sanitation and transformed thousands of communities in Africa, South Asia, and Latin America. Today 2.2 billion people lack access to safe water and 3.5 billion people lack access to a safe toilet. Water.org serves these people. Water.org goes beyond traditional approaches to safe water and sanitation, focusing on addressing the underlying causes of this global crisis and innovating to deliver large-scale and sustainable change. In India, the organization has played a significant role, in the country’s progress toward improved water and sanitation, empowering more than 28 million people with access to safe water or sanitation through the innovative WaterCredit solution . By partnering with different types of organizations, including microfinance institutions, self-help group federations, state rural livelihoods missions, commercial banks, payment banks, social enterprises, and the Government of India, Water.org is successfully mobilizing resources and sharing knowledge to increase affordable access to safe water and sanitation for families living in poverty. For more information please visit, https://water.org/. 3. JOB DESCRIPTION/ RESPONSIBILITIES: Reporting to Director/ Associate Director and dotted line reporting to the Regional Director , the Portfolio Lead (PL) shall be responsible for managing a complex portfolio and shall act as a strategic stakeholder to assess and prioritize demand against Water.org goals for expansion and growth within the region’s business lines. S/he will monitor and bring transparency to overall portfolio health, provide input into planning and reporting processes, and serve as the first line of escalation to clear impediments for delivery. The incumbent shall also lead, develop, and coach teams to reach their peak potential and set account strategies that ensure each partner is poised for success. Key Responsibilities : Job Specific Accountabilities: (A) Strategic Account Planning and Management (1) Oversee portfolio planning and management, leading delivery on performance objectives, financial targets, and critical milestones for portfolio; (2) Govern partner account management cycle for assigned portfolio, ensuring utilization of global frameworks, tools and methods for partnership design, solution design and field monitoring, and performance reporting by account management teams. (B) Business Development (1) Oversee engagement with partners’ key decision makers in the region to deliver sustained year-over-year growth of new and existing accounts; (2) Identify potential partners and networks interested in improving readiness for and/or expanding their business to include finance-related solutions for Water Supply and Sanitation. (C) Business Metrics and Reporting Provide timely and accurate reporting and analysis of account performance and related business metrics for teams, including execution progress and forecast for impact plans and funding utilization to relevant business partners. (D) Talent Management (1) Challenge and maximize the team's strength by aligning their efforts to meet objectives and deliver results; (2) Foster productive cross-functional collaboration to ensure cohesive effort and delivery of business outcomes. This description provides a general overview of the role and does not encompass a comprehensive list of all duties, responsibilities, or activities required of the incumbent. Responsibilities, tasks, and key interactions may evolve or be reassigned at any time, with or without prior notice, based on organizational needs. Department Accountabilities: (1) Impact Strategy Leadership and Execution (2) Portfolio and Account Management (3) Business Development (4) Business Metrics and Data Insights (5) Pre-Award and Post Award Administration (6) Project Management (7) Risk Identification (8) Advisory and Consulting Services Supervisory Accountabilities: (1) Supervise the work of others including responsible for hiring, discipline and pay administration of the subordinates; (2) Supervised positions can include: Portfolio Manager, Senior Partnership Account Manager, Partnership Account Manager, and/or Partnership Associate. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification and Experience: (1) Applicants must have Bachelor's degree and/or equivalent; (2) Applicants must have a minimum of 10 years of experience in retail and wholesale finance, and/or water and sanitation infrastructure finance/projects, including strategic account management, partner development and/or project management; (3) Two-five years of leadership experience; (4) Proven track record of accomplishment in business development, expanding accounts and business contracts with one or more of the following: public or private enterprises focusing on water and/or sanitation, banks, microfinance institutions, and related enterprises or networks; (5) Proficient in English, both oral and written. Skills and Competencies: (1) Values Differences: Recognizes the value that different perspectives and cultures bring to an organization. (2) Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies. (3) Ensures Accountability: Holds self and others accountable to meet commitments. (4) Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. (5) Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. Complex Problem-Solving Skills (1) Ability to manage multiple complex internal and external relationships at various levels of hierarchy and to interact with individuals or groups representing diverse backgrounds, interests, and points of view; (2) Ability to manage multiple projects, requiring interpretation and adaptation of existing standards and processes related to service delivery, portfolio/account planning, risk management, and resource utilization; (3) Collaborative and initiative-taking analytical person with a demonstrated ability to drive alignment of plans and priorities across the portfolio; (4) Advanced communication and negotiation skills, with a high degree of commercial awareness and business acumen. 5. TRAVEL: Travel up to 25% of the time both domestically and internationally. 6. COMPENSATION OFFERED: Gross compensation offered for the position is attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 7. LOCATION: New Delhi 8. REFERENCE: PL-WO 9. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 10. APPLICATION PROCESS: Eligible candidates interested in the position are requested to apply using the link by or before July 25, 2025
1. POSITION VACANT: Senior Partnership Account Manager – Financial Institutions (Microfinance Focus), New Delhi, Water.org 2. ORGANIZATIONAL BACKGROUND: Water.org is a global non-profit headquartered in Kansas City, Missouri, USA, working to bring water and sanitation to the world. Co-founded by Gary White and Matt Damon in 2009, Water.org helps remove the barriers between people living in poverty and access to the safe water and sanitation solutions they need to survive and thrive. The organization has changed 73 million lives with safe water or sanitation and transformed thousands of communities in Africa, South Asia, and Latin America. In India, Water.org has empowered over 28 million people with access to water and sanitation through innovative financing models like WaterCredit . By partnering with microfinance institutions (MFIs), self-help group federations, and rural livelihood missions, Water.org has expanded the reach of water and sanitation finance to low-income households across the country. For more information please visit, https://water.org/. 3. JOB DESCRIPTION/ RESPONSIBILITIES: Reporting to the Portfolio Lead , the Senior Partnership Account Manager – Financial Institutions (SPAM-FI) shall be responsible for driving the growth and performance of complex and/or strategic partnership accounts, ensuring consistent delivery against account priorities. S/he will serve as technical consultant, business advisor and/or implementer of partner-facing business plans and related programs. The Senior Partnership Account Manager – Financial Institutions (SPAM-FI) is a catalyst for the partner’s vision and brings an exceptional customer success mindset to delivering appropriate solutions to assigned partner accounts that leverage Water.org’s unique value. Key Responsibilities : Job Specific Accountabilities: (A) Account Management (1) Serve as the primary relationship owner for assigned financial institution partners, building and maintaining trust-based, strategic relationships that align with partners’ goals and Water.org’s mission; (2) Facilitate regular engagement and collaboration with partner teams, ensuring clear communication, mutual accountability, and ongoing alignment with partnership objectives; (3) Lead the implementation of partner-facing programs, including onboarding, capacity building, product design, marketing support, and impact tracking; (4) Provide technical guidance and advisory support to partners on inclusive financial products and delivery models, particularly those targeting low-income households for water and sanitation access (or similar impact areas); (5) Ensure timely and effective issue resolution, performance monitoring, and adaptive management of partnership activities; (6) Maintain high-quality data on partner activities, ensuring completeness, accuracy, and timely updates in internal systems and dashboards to inform decision-making. B. Business Development (1) Actively contribute to the expansion of Water.org’s reach by identifying new opportunities within existing partnerships and building strategic relationships with key decision-makers and influencers in the financial services ecosystem; (2) Collaborate with internal teams to craft tailored value propositions for potential partners, drawing from Water.org’s tools, products, research, and success stories; (3) Stay informed on financial sector trends, regulatory developments, and market opportunities that could influence partner priorities or open new avenues for collaboration; (4) Represent Water.org at relevant forums, meetings, and industry events to increase visibility and build credibility with potential partners and stakeholders. C. Business Metrics and Reporting : (1) Monitor partner performance against agreed milestones, including disbursement targets, outreach goals, and impact metrics (e.g., number of households served, portfolio performance); (2) Prepare and deliver regular internal and external reports on partnership status, challenges, lessons learned, and contributions to broader organizational goals; (3) Track and forecast partner-level fund utilization and ensure alignment with grant conditions, donor reporting needs, and impact strategies; (4) Collaborate with M&E and portfolio teams to interpret results, support learning, and inform improvements in partnership strategies and service delivery. D. Information & Business Advisory : (1) Act as a subject matter expert on strategic account management principles, tactics, and partnership/program design; (2) Provide insights and advisory support to strengthen business decision-making and program outcomes; (3) Collaborate with cross-functional workgroups, teams, and committees to drive alignment and shared objectives; (4) Engage effectively with individuals and groups from diverse backgrounds, interests, and perspectives to build strong working relationships. Department Accountabilities: (1) Impact Strategy Leadership and Execution (2) Portfolio and Account Management (3) Business Development (4) Business Metrics and Data Insights (5) Pre-Award and Post Award Administration (6) Project Management (7) Risk Identification (8) Advisory and Consulting Services This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required by an incumbent in this job. Some responsibilities, activities, and people who are expected to regularly interact with the incumbent in this job may change or be assigned at any time with or without notice. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification and Experience: (1) Applicants must have Bachleor’s degree and/or equivalent; (2) Minimum seven of experience in microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios; (3) Demonstrated experience managing MFI partnerships and large loan portfolios; (4) Experience in strategic account management, business development, or credit product innovation in the development finance ecosystem; (5) Familiarity with MFI operating models, NBFC-MFI regulatory norms, SHG-based finance, and low-income client engagement; (6) Fluency in English and proficiency in Hindi or other regional language preferred. Skills and Competencies: (1) Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. (2) Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. (3) Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. (4) Values Differences: Recognizes the value that different perspectives and cultures bring to an organization. (5) Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Complex Problem-Solving Skills (1) Ability to manage multiple complex internal and external relationships, requiring application of existing standards and processes related to account management and/or business development; (2) Functional knowledge of related industry and/or market segments within the assigned portfolio of accounts in one or more of the following partnership areas: public or private enterprises focusing on water and/or sanitation projects/finance and financial institutions; (3) Broad knowledge of programmatic planning and experience appropriately mitigating and/or escalating risks within the assigned accounts; 5. TRAVEL: Travel up to 25% of the time both domestically and internationally. 6. COMPENSATION OFFERED: Gross compensation offered for the position is attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 7. LOCATION: New Delhi. 8. REFERENCE: SPAM-FI -WO 9. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 10. APPLICATION PROCESS: Eligible candidates interested in the position are requested to apply using the link https://sams.co.in/jobs/job-description/senior-partnership-account-manager-financial-institutions-microfinance-focus/305 by or before September 20, 2025
1 POSITION VACANT: Infrastructure Expert , South Asia, Water.org 2. ORGANIZATIONAL BACKGROUND: Water.org is a global non-profit headquartered in Kansas City, Missouri, USA, committed to bringing water and sanitation to people living in poverty. Co-founded by Gary White and Matt Damon, the organization has empowered more than 73 million people with access to safe water or sanitation across Africa, South Asia, and Latin America. In India, Water.org has enabled access to safe water or sanitation for more than 28 million people, through its innovative WaterCredit model and strategic partnerships with microfinance institutions, government missions, commercial banks, social enterprises, and other stakeholders. To know more, visit www.water.org 3. JOB DESCRIPTION/ RESPONSIBILITIES: Reporting to the Executive Director, South Asia , the Infrastructure Expert will serve as business development and implementation lead, driving the process of designing, creating and unlocking government and private sector funds in municipal piped water infrastructure in South Asia, in order to expand and improve household access to water services. The position will have purview of our infrastructure operations in India and Bangladesh. The role requires a thorough technical understanding of water projects across South Asia, in different states of India, understanding and knowledge of government priorities, missions and challenge funds for water and sanitation, and a tested ability to work with municipalities and urban local bodies. Initially, many of the projects this position will try to identify and work to develop will have a focus on municipal piped water supply, particularly in areas with potential for system efficiency improvements and household-level service expansion including but not limited to, reducing physical water losses. The position will oversee Water.org’s infrastructure work in India and Bangladesh . 4. THEMATIC FOCUS AREAS: The Infrastructure Expert will focus on the following thematic areas/ water infrastructure needs: (1) Municipal (government-licensed) piped water supply; (2) Connecting new households or improving existing services through enhancements in water quality, reliability, availability, or climate resilience; (3) Reducing capital barriers that limit household service expansion; (4) Supporting water loss reduction projects where utilities can expand service without increasing production capacity; (5) Focusing on projects that result in tangible household-level service improvements or water efficiency gains . 5. KEY RESPONSIBILITIES: The Infrastructure Expert shall develop, lead and manage initiatives that strengthen access to municipal (government-licensed) piped water supply with emphasis on improving or extending household-level water services. A. Project Development & Capital Facilitation: (1) Identify municipalities and urban local bodies using own networks to identify opportunities for projects that are investible by the private sector and in line with government priorities (2) Develop relationships and partnerships with these municipalities and local bodies and formalize them whilst designing a suite of technical assistance services to be provided to them such as creation of proposals, DPRs, and applications for submission to various government funds (3) In the lifecycle of the project, work with private sector players to offer services at the ULB level and help access capital (4) It has to be noted that Water.org strives to unlock capital to enable household access to water and sanitation infrastructure and improvements thereof (5) Provide strategic advisory services to utilities, urban local bodies (ULBs), and other implementing partners to remove financial and operational barriers to service expansion. B. Strategic Advisory & Account Management: (1) Serve as trusted advisor and account manager to key partners, aligning their needs with impact and capital goals; (2) Collaborate with utilities, financial institutions, and government stakeholders to co-design investment-ready interventions; (3) Ensure all engagements are aligned with national and state priorities in the WASH and Infrastructure sectors. C. Repayment Enablement & Demand Generation: (1) Lead initiatives to improve repayment and service sustainability by developing training programs and communication collateral to increase household demand; (2) Design and implement strategies to drive community demand for piped water connections and improve repayment sustainability; (3) Develop customized IEC materials, training modules, and community engagement tools, particularly in underserved and low-income communities. D. Business Development: (1) Design and structure innovative financing models for utilities and water-focused SMEs, including debt, equity, and blended solutions. E. Business Metrics & Reporting: (1) Maintain accurate data and reporting systems to track account performance, funding utilization, and execution progress; (2) Maintain accurate data and documentation related to portfolio performance, KPIs, and fund utilization; (3) Identify and mitigate project and partnership risks, ensuring timely course correction and strategic alignment; (4) Report on outcomes related to household access, service improvements, and system efficiencies enabled through the infrastructure portfolio. F. Cross-Functional Leadership: (1) Represent the infrastructure vertical in cross-departmental workstreams related to risk identification, impact strategy, consulting services, and project management. G. Team Management: (1) Supervise a team potentially comprising Portfolio Managers, Partnership Account Managers, and/or Associates; (2) Assume responsibility for hiring, performance management, and mentoring of assigned team members. 6. QUALIFICATIONS AND EXPERIENCE (1) Bachelor’s degree in Engineering, Finance, Infrastructure Development, or related field; (2) At least 12 years of experience in strategic partnerships, infrastructure finance, water & sanitation project development, or SME financing; (3) Demonstrated success in building, expanding, and managing strategic accounts or investment portfolios. 7. SKILLS AND COMPETENCIES (1) Strong commercial acumen, negotiation, and stakeholder management skills; (2) Ability to manage complex projects and build consensus among diverse stakeholders; (3) Strategic mindset with deep understanding of public water systems and capital facilitation; (4) Demonstrated values of equity, trust, inclusion, and cross-cultural collaboration. 8. LOCATION: Anywhere in India but preference for candidates based in New Delhi, India. 9. TRAVEL REQUIREMENT: Up to 25% domestic and international travel. 10. COMPENSATION OFFERED: Gross compensation budgeted for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 11. REFERENCE: IE-SA-WO 12. APPLICATION PROCESS: Eligible candidates interested in the position are requested to apply using the link https://www.sams.co.in/jobs/job-description/infrastructure-expert-south-asia/322 by or before October 15, 2025 . 13. CONTACT INFORMATION: Strategic Alliance Management Services P Ltd. (SAMS) 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi – 110025 Phone: 011-40819900 | 011-41653612