Senior Operations Manager

Fahed + Architects is a multiple award-winning architectural practice with offices in Dubai, London, Bali, and Kochi. The firm is dedicated to creating designs that bring positive impacts to daily life. Known for its innovation and excellence in design, Fahed + Architects has a reputation for delivering projects that blend functionality with aesthetic appeal. The team values creativity, collaboration, and a deep understanding of client needs to create inspiring spaces that stand out globally.

About the Role

You will be responsible for managing people, process, and performance across the Kochi studio. This role is ideal for someone who enjoys building strong teams, streamlining workflows, improving efficiency, and creating a positive and highly collaborative work environment.

Key Responsibilities

HR & People Operations

• Oversee end-to-end recruitment, onboarding, and employee lifecycle management.
• Maintain clear HR documentation, policies, and compliance.
• Support employee engagement, wellbeing, and cultural initiatives.
• Facilitate performance reviews, feedback systems, and training programs.

Studio Operations

• Manage daily office operations and ensure smooth functioning of the studio.
• Coordinate with the Dubai office for processes, reporting, and documentation.
• Handle resource allocation, attendance, leave management, and timesheet discipline.
• Support leadership in implementing new systems, SOPs, and productivity tools.

Team Coordination & Communication

• Track meetings, MOMs, follow-ups, and internal communication.
• Ensure teams adhere to timelines, project workflows, and assigned responsibilities.
• Assist in organising internal events, celebrations, and team-building activities.
  

What We’re Looking For

• 3–7 years of experience in HR, Operations, Office Administration, or related functions.
• Strong communication skills, empathy, and professionalism.
• High level of discipline, integrity, and consistency.
• Ability to manage multiple tasks, maintain structure, and bring clarity.
• Familiarity with design/architecture studios is a bonus (not mandatory).
• Proficiency in Google Workspace, Excel, documentation, and coordination tools.
  

Who You Are

• You enjoy organising people and processes.
• You take ownership and follow through consistently.
• You are calm, solution-oriented, and dependable.
• You thrive in fast-paced creative environments.