TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Job Summary
As the Senior Manager of Payroll Core Data, you will lead a global team responsible for ensuring the integrity, accuracy, and efficiency of payroll-related data across multiple systems. You will oversee strategic and tactical initiatives, manage escalations, and drive continuous improvement in data management processes. This role requires deep expertise in HRIS, data governance, and leadership, with a strong focus on operational excellence and cross-functional collaboration.Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role.
Key Responsibilities
- Develop deep understanding of all HR/payroll systems and their impact on data integrity
- Manage customer escalations and ensure resolution with root cause analysis
- Lead or support strategic and tactical projects related to technology and process improvements
- Collaborate with cross-functional teams to provide expert input on strategic initiatives
- Oversee test case development and execution for system enhancements
- Translate corporate goals into actionable team-level objectives
- Manage global workforce scheduling, workload distribution, and service delivery
- Define and monitor KPIs to ensure data accuracy and service excellence
- Design and implement onboarding, training, and mentorship programs for team development
- Provide leadership training on hiring, performance management, and disciplinary actions
- Identify and implement process improvements to enhance efficiency and reduce costs
- Drive year-over-year improvements in customer satisfaction and employee engagement
- Guide and support leaders across levels to develop skills and navigate challenges
- Delegate complex projects to team leads while maintaining oversight
- Perform other duties and special projects as assigned
Qualifications
Education
- Bachelor’s/Master’s degree in Human Resources, Business Administration, Information Systems, or related field (required)
- Equivalent combination of education and experience in HRIS or payroll systems will be considered
Experience
- Overall, 12+ yrs years of experience, of which 5+ years of experience in HRIS, payroll, or data management
- 2+ years in a senior leadership or managerial role, preferably in a global or shared services environment
Preferred Certifications
- PeopleSoft 9.2 Human Resources Certified Implementation Specialist
- Project Management Professional (PMP)
- Senior Professional in Human Resources (SPHR)
- Certified Payroll Professional (CPP)
- Certified Employee Benefit Specialist (CEBS)
- Indian Payroll & Compliance Certification – from NIPM, SHRM India, or similar institutions
Skills & Competencies
- Strong leadership and team-building capabilities
- Expert knowledge of payroll, benefits, and employment laws
- Advanced proficiency in Microsoft Excel and other Office Suite tools
- Strong understanding of database and user interface technologies
- Excellent analytical, problem-solving, and conflict resolution skills
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Strong communication and interpersonal skills, including the ability to explain technical concepts to non-technical audiences
- High ethical standards and commitment to data privacy and compliance
- Excellent presentation and facilitation skills
Work Environment
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
