Senior Manager

Hiring: Senior Manager

We are looking for an experienced and dynamic Senior Manager to oversee vendor management, team leadership, customer support, and reporting functions.

The ideal candidate will come from the F&B / hospitality industry, with a strong grasp of operational processes, and be comfortable managing people, data, and vendors simultaneously.

Key Responsibilities

• Vendor Management: Coordinate with vendors for procurement, pricing, and timely supply chain management.

• Team Leadership: Supervise, motivate, and guide operational and support staff to ensure smooth daily functioning.

• Customer Support Oversight: Monitor and streamline customer support services to ensure excellent customer experiences.

• Reporting & Analytics: Create, manage, and analyze daily/weekly/monthly reports on sales, operations, and performance.

• Operational Efficiency: Identify gaps and implement improvements in workflows, vendor dealings, and store operations.

• Cross-functional Coordination: Act as a bridge between management, staff, vendors, and customers to ensure seamless execution.

Salary: ₹22,000 – ₹27,000 per month