Senior IT Systems Engineer II

What You Will Do?

Systems Architecture & Strategy

• Lead the architecture, design, and deployment of scalable, high-performing, and secure corporate IT infrastructure, including network, server, and cloud services.
• Proactively identify and remediate architectural gaps, inefficiencies, and technical debt in current IT systems to enhance security, reliability, and performance.
• Drive the strategic development of the Corporate IT roadmap by evaluating emerging technologies and proposing initiatives that align with business objectives.
• Lead the evaluation and implementation of new technologies, SaaS platforms, and system upgrades to modernize the IT environment and improve user experience.
• Mentor and develop junior team members, fostering a culture of technical excellence, continuous learning, and adherence to established best practices.
• Serve as an escalation point for complex technical issues, providing advanced support and ensuring timely resolution.

Identity & Access Management (Okta)

• Own the Okta platform, serving as the subject matter expert for its architecture, security, and integration within the enterprise application ecosystem.
• Architect and maintain a logical and scalable Okta group structure and attribute-based framework to ensure efficient and secure access management.
• Design, implement, and manage group rules to automate application assignments, permissions, and user lifecycle processes from a single source of truth.
• Govern the integration of new applications into Okta using modern authentication standards like SAML and OIDC, ensuring secure and seamless single sign-on (SSO).
• Develop and enforce robust security policies, including Multi-Factor Authentication (MFA), adaptive access controls, and contextual sign-on policies to protect company data.

Endpoint Management & Security (MDM)

• Architect the future of our enterprise Mobile Device Management (MDM) strategy using platforms like Jamf, Intune, or Kandji.
• Design, implement, and maintain comprehensive security policies to protect all corporate endpoints (laptops, mobile devices) and ensure employee compliance.
• Manage the overall endpoint security posture by enforcing encryption, patching, application whitelisting, and configuration compliance standards.

Automation & Process Improvement

• Champion the automation of traditional IT processes to increase efficiency, reduce manual effort, and minimize human error.
• Develop and maintain automated workflows for user lifecycle management, including employee onboarding, role changes, and offboarding, to ensure timely and consistent access changes.
• Create scripted solutions (e.g., PowerShell, Python, Bash) to automate repetitive tasks, software deployments, and system configurations.
• Build self-service tools and processes for commonly filed tickets, such as software access requests, group membership changes, and password resets, to empower users and reduce ticket volume.

What You Bring To The Table?

• 7+ years of technical experience in IT
• Extensive knowledge of macOS and iOS. Android knowledge is a plus
• Expertise in a few of the following areas - Identity providers, MDM tools, iPaaS, and ITSMs
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment and deliver projects within tight deadlines
• Expertise at rolling out large scale IT systems in an enterprise environment
• Excellent analytical and critical thinking abilities. You are adept at diagnosing and resolving complex technical issues
• Superb verbal and written communication skills. You have the ability to convey technical information to non-technical colleagues and collaborate across teams