Senior Human Resources Coordinator

About the Role

We are seeking an experienced and dynamic Senior HR Coordinator to join our healthcare organisation's HR team. This pivotal role will support our growing workforce of 200+ employees by delivering comprehensive HR services across recruitment, employee relations, compliance, payroll coordination, and learning & development. The successful candidate will play a key role in maintaining our high standards of patient care through effective people management and regulatory compliance.

Key Responsibilities

Recruitment & Talent Acquisition

• Lead end-to-end recruitment processes for clinical and non-clinical positions
• Develop and maintain relationships with recruitment agencies and job boards
• Conduct initial candidate screenings and coordinate interview processes
• Ensure compliance with NHS employment checks, DBS clearances, and professional registration requirements
• Maintain accurate recruitment records and produce regular hiring reports

Employee Relations

• Serve as first point of contact for employee queries and concerns
• Support line managers in handling disciplinary, grievance, and performance management cases
• Facilitate conflict resolution and mediation sessions
• Conduct exit interviews and analyse turnover trends
• Promote positive employee engagement initiatives and staff wellbeing programmes

Compliance & Regulatory Management

• Ensure adherence to healthcare sector regulations including CQC requirements
• Maintain and update HR policies in line with current employment legislation
• Coordinate mandatory training compliance tracking for clinical staff
• Support internal and external audits related to HR practices
• Manage professional registration renewals and competency assessments

Payroll Coordination

• Liaise with payroll providers to ensure accurate and timely payroll processing
• Verify timesheet data, overtime, and shift allowances
• Process new starter and leaver information
• Handle payroll queries and discrepancies
• Coordinate pension auto-enrolment and benefits administration

Learning & Development Coordination

• Identify training needs across clinical and support teams
• Coordinate mandatory training programmes including safeguarding, infection control, and clinical updates
• Maintain training records and compliance matrices
• Support professional development planning and career progression initiatives
• Manage relationships with external training providers and educational institutions

General HR Administration

• Maintain accurate employee records and HR information systems
• Prepare HR reports and metrics for senior management
• Support HR projects and process improvement initiatives
• Ensure data protection compliance in all HR activities

Essential Requirements

Experience & Qualifications

• Minimum 4 years of progressive HR experience, preferably within healthcare or regulated industries
• Proven experience in recruitment, employee relations, and HR compliance
• Knowledge of UK employment law and healthcare sector regulations will be an advantage

Skills & Competencies

• Strong understanding of CQC regulations and healthcare compliance requirements
• Experience with HRIS systems and payroll coordination
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Ability to handle sensitive and confidential information
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis

Personal Attributes

• Professional and approachable demeanor
• Ability to work independently and manage multiple priorities
• Strong ethical standards and commitment to patient safety
• Resilient and adaptable in a fast-paced healthcare environment
• Collaborative team player with leadership potential

Desirable Requirements

• Experience working within NHS or private healthcare settings
• Knowledge of clinical governance and professional registration processes
• Experience with learning management systems and training coordination
• Understanding of shift patterns and healthcare-specific working arrangements
• Additional HR certifications or specialized training

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package including pension and healthcare
• Opportunities for professional development and career advancement
• Supportive and collaborative working environment
• Flexible working arrangements where appropriate
• Access to employee wellbeing programmes

John and Smith is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

This role is subject to satisfactory completion of pre-employment checks including, professional references.