Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Facilities Executive
What this job involves:
Prioritizing the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
A Senior Facility Executive manages day-to-day facility operations, including maintenance, vendor coordination, and ensuring a safe and clean environment. This role requires strong leadership, communication, and problem-solving skills to ensure smooth operations and employee satisfaction.
Key responsibilities
Facility operations: Oversee daily operations, including building maintenance, electrical, and plumbing systems. Conduct regular inspections and address issues to ensure efficient and safe building functions.
Soft services management: Manage and coordinate soft services such as housekeeping, pantry, security, and front office/reception.
Vendor and contract management: Coordinate with and manage external vendors and contractors for repairs, maintenance, and other services, tracking their performance.
Team leadership: Supervise and mentor facility staff, including technicians, janitors, and security personnel. Coordinate schedules and provide guidance to ensure effective service delivery.
Budget and finance: Assist with budget preparation, track expenses, and manage inventory for supplies and equipment.
Safety and compliance: Ensure the facility is compliant with all safety standards and government regulations.
Event coordination: Coordinate logistics for internal company events.
Reporting and communication: Provide updates on tasks and issues to management and maintain MIS reports on facility utilization and expenses.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Sound like you? To apply you need to have:
Strong knowledge of property operations
Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Here are the key skills we are looking for
Strong understanding of facility management principles and practices.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work both independently and as part of a team.
Service-driven approach with accountability and a customer-service mindset.
Proficiency in Microsoft Office and other relevant software.
Experience managing budgets and reports.
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
