What this job involves:
Prioritizing the facilities’ needsWorking with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.A Senior Facility Executive manages day-to-day facility operations, including maintenance, vendor coordination, and ensuring a safe and clean environment. This role requires strong leadership, communication, and problem-solving skills to ensure smooth operations and employee satisfaction.Key responsibilities
- Facility operations: Oversee daily operations, including building maintenance, electrical, and plumbing systems. Conduct regular inspections and address issues to ensure efficient and safe building functions.
- Soft services management: Manage and coordinate soft services such as housekeeping, pantry, security, and front office/reception.
- Vendor and contract management: Coordinate with and manage external vendors and contractors for repairs, maintenance, and other services, tracking their performance.
- Team leadership: Supervise and mentor facility staff, including technicians, janitors, and security personnel. Coordinate schedules and provide guidance to ensure effective service delivery.
- Budget and finance: Assist with budget preparation, track expenses, and manage inventory for supplies and equipment.
- Safety and compliance: Ensure the facility is compliant with all safety standards and government regulations.
- Event coordination: Coordinate logistics for internal company events.
- Reporting and communication: Provide updates on tasks and issues to management and maintain MIS reports on facility utilization and expenses.
Going above and beyond expectationsClient satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Sound like you? To apply you need to have:
Strong knowledge of property operationsPlaying a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Here are the key skills we are looking for
- Strong understanding of facility management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work both independently and as part of a team.
- Service-driven approach with accountability and a customer-service mindset.
- Proficiency in Microsoft Office and other relevant software.
- Experience managing budgets and reports.
Solid background in team managementAre you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!
