Senior Consultant | Project Management - eGovernance | Delhi | Operations, Industry & Domain Solutio

Job Description

Job Title: Contract Management Expert (SME)

Location: Delhi NCR

Employment Type: Full-time

Joining: Immediate

Job Summary:

A Contract Management Expert will oversee the drafting, negotiation, execution, and compliance of contracts to safeguard the interests of the department with the MSP. He will ensure adherence to legal, regulatory, and policy frameworks while minimizing risks. With expertise in contract lifecycle management, he will facilitate smooth vendor, client, and stakeholder relationships. His role is pivotal in driving efficiency, transparency, and value in contractual obligations.

Key Responsibilities:

Specific Responsibilities

• Support to Department in payments to be made to the MSP related to various milestones subject to the service levels etc.
• Assistance to ITD in the contract administration (with MSP) throughout the duration of the contract.
• Assistance to the department in review of the performance of MSP under the terms of the contract.
• Monitoring MSP’s engagement/ agreement/ contract with other third parties as may be reasonably required to meet with Performance obligations and SLA requirements.
• Develop frameworks for risk management and vendor/client relationship governance.
• Monitoring the MSP with the relevant provisions of RFP, ITD’s policies and procedures and ensuring compliance.
• Ensure compliance with applicable laws, legal and regulatory provisions/protocols related to ITD, as specified in the RFP.

Strategic Responsibilities

• Provide expert advice on contract laws, policies, and industry best practices.
• Support leadership in decision-making by analyzing contractual obligations, financial risks, and opportunities.
• Drive efficiency and value creation through effective contract lifecycle management strategies.

Operational Responsibilities

• Draft, review, and negotiate contracts to align with business and legal requirements.
• Manage the end-to-end contract lifecycle including initiation, execution, renewal, and closure.
• Collaborate with internal teams, vendors, and clients to ensure smooth contract execution.
• Resolve disputes and facilitate contract amendments or modifications as needed.
• Track performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Compliance Responsibilities

• Ensure contracts comply with legal, regulatory, and organizational standards.
• Maintain accurate contract documentation.
• Conduct periodic audits and reviews for adherence to terms and obligations.
• Identify and mitigate compliance risks associated with contractual commitments.
• Provide training and guidance to teams on compliance requirements and contract policies.

Mandatory Qualifications & Experience:

• Bachelor’s degree in law, Business Administration, Commerce, Finance, or related field.
• Minimum 10 years of professional experience in contract management, procurement, or related domains.
• Strong knowledge of contract laws, regulatory frameworks, and compliance requirements.
• Proven track record of drafting, negotiating, and managing complex, high-value contracts.
• Ability to assess risks, ensure compliance, and provide actionable insights to senior management.

Desirable Qualifications & Experience:

• Postgraduate degree or professional certification in Contract Management, Public Procurement.
• Prior experience in large-scale public procurement projects more than 1000 Cr. with Government, PSUs, or multilateral organizations.
• Exposure to international procurement guidelines (e.g., World Bank, ADB, UN agencies) would be an advantage.

Soft Skills:

• Strong Communication Skills – Ability to convey complex legal/contractual terms clearly to diverse stakeholders.
• Negotiation & Persuasion – Adept at achieving favorable outcomes while maintaining positive relationships.
• Attention to Detail – High level of accuracy in reviewing, drafting, and interpreting contracts.
• Decision-Making Ability – Confident in making sound judgments under tight timelines.
• Conflict Resolution – Skilled in managing disputes and achieving win–win solutions.
• Adaptability & Flexibility – Capable of handling evolving regulatory environments and dynamic business needs.
• MS Office - (Word, Excel, PowerPoint, Outlook, Teams etc.) – Proficient in documentation, analysis, presentations, and collaboration.

Role:

The Contract Management Expert will play a pivotal role in ensuring that all contractual engagements of the department with MSP are strategically aligned, legally complaint, and effectively executed. The role involves overseeing the end-to-end contract lifecycle—from drafting to monitoring performance and closure. Acting as a key advisor to leadership and stakeholders, the expert will facilitate transparent, efficient, and value-driven contract management practices.

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