Job
Description
We are looking for a seasoned professional to join our team as a Senior Business Manager, responsible for managing a high-value institutional client relationship with over ₹500 crores+ in business volume annually across life and group insurance product lines for one client. The role is critical in driving internal alignment, executing client strategies, introducing new products, and ensuring a seamless partnership experience. This is a high-visibility role with direct reporting to the Business Head/CXO and requires regular travel across the client network and close collaboration with leadership and cross-functional teams to deliver business outcomes. Responsibilities Client Relationship Ownership & Growth - Serve as the single point of accountability for managing and growing a large strategic partner account, aligning business objectives with long-term client success. Client-Side Navigation Across Lending Ecosystems - Engage with senior stakeholders across NBFCs, MFIs, and partner distribution networks to identify cross-sell opportunities and ensure alignment on underwriting, claims, and persistency metrics. Product Innovation & Customization - Lead the development and rollout of tailored insurance solutions (Group Insurance, Credit Life, etc.) in coordination with product, placement, and underwriting teams. Cross-Functional Execution & Service Excellence - Collaborate closely with internal teams across product, tech, operations, legal, and finance to ensure consistent delivery of high-quality, compliant solutions. Portfolio Monitoring & Strategic Growth - Track policy issuance volumes, persistence, renewal trends, and claims experience to identify levers for sustainable growth and improved unit economics across the group portfolio. Qualifications MBA or Engineer or both from a Category A premier institute with 10+ years of relevant experience in the life insurance industry, with direct exposure to group insurance and institutional client management. Strong understanding of the financial services ecosystem, especially lending institutions like NBFCs and MFIs. Well-travelled across the country with strong professional relationships across regions. Proven track record of managing high-value accounts, with strong operational and strategic execution capabilities. Strong business acumen, client-centricity, and the ability to work in fastpaced, ambiguous environments with multiple stakeholders. Willingness to travel extensively across client locations. Show more Show less
