Senior Business Analyst

Spocto (https://spocto.com), a Yubi Company (https://www.go-yubi.com/), is a big data analytics company on a mission to revolutionize the digital debt collections industry. As a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach, engagement, and interaction; Spocto is a pioneer in disrupting the debt collections industry with intelligence. With a purposeful approach towards digitizing rural India through banks & NBFCs, our solutions are already test marketing various products to revolutionize eCollections. Our spirit of innovation & passion to help organizations create greater business impact is reflected through our domain expertise, success rate, client confidence and newer age solution driven approach towards the business. With proprietary algorithms we strive to bring dignity into the debt collections process, ensuring better customer experience and resulting in improved customer relation and retention.

As we continue to grow and disrupt the market through our innovative solutions, we are now part of Yubi - India’s first and largest institutional debt platform that provides full-stack debt infrastructure across discovery, execution and fulfillment.

In March 2022, Yubi became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment.

Key Responsibilities:

• Assist the Project Manager in the planning and execution of project tasks and activities.
• Lead specific project workstreams or sub-teams to ensure project goals are met.
• Collaborate with cross-functional teams to ensure seamless project execution.
• Monitor and track project progress, identify potential risks or roadblocks, and escalate issues when necessary.
• Ensure that project deliverables meet quality standards and are completed according to schedule.
• Communicate project progress and updates to internal stakeholders and assist in coordinating stakeholder meetings.
• Manage project timelines, track milestones, and ensure alignment with overall project goals.
• Assist with resource allocation, ensuring team members have the necessary tools and support to execute tasks.
• Conduct regular project reviews and work closely with other leads to ensure coordination across project components.
• Work with the product and business teams to prioritise enhancements based on customer feedback, market trends, and business impact.

Qualifications:

• 3-7 years of experience with a Bachelor's degree in Computer Science, Information Technology, or related field. MBA is a plus
• Proven experience as a Business Analyst in a product-focused role, preferably with lending background
• Strong analytical skills with the ability to gather, analyse, and interpret complex data and user feedback.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders at all levels.
• Proficiency in tools and techniques for analysis, documentation and collaboration (e.g., JIRA, Confluence, Microsoft Excel, Word).
• Experience with data analysis tools and techniques (e.g., SQL, Tableau) is a plus.