SAP Delivery Head

Company Description

Webtel Electrosoft Ltd. is a global leader in tax compliance and custom software solutions, transforming how businesses navigate regulatory complexities and optimize operations for over two decades. As SAP Partners, we deliver comprehensive SAP services, including license management, seamless migrations, expert implementations, and AMS support. Our team of 500+ professionals provides cutting-edge solutions to over 30,000 clients worldwide, across diverse sectors such as government agencies and multinational corporations. From vendor management to bank integrations, we empower companies to harness their ERP systems for informed decision-making and sustainable growth.

Role Description

This is a full-time on-site role for a SAP Delivery Head based in New Delhi. The SAP Delivery Head will be responsible for overseeing end-to-end SAP project deliveries, managing project timelines, resources, and budgets. This role includes managing a team of SAP consultants, ensuring quality and timely delivery of projects, and providing strategic guidance on SAP implementations. The candidate will also engage with clients to understand their requirements and offer tailored SAP solutions, driving operational excellence.

1. Delivery Leadership & Governance

• Manage SAP implementations, rollouts, upgrades, and managed services from planning through go-live and support.
• Develop delivery frameworks, KPIs, SLAs, and ensure CMMI/ITIL best practices.
• Monitor program P&L, budgeting, forecasting, risk, and issue management.

2. Team & Stakeholder Management

• Lead teams of SAP consultants, project & delivery managers, fostering skill growth and mentoring.
• Act as primary liaison with clients, sponsors, internal stakeholders, and sales/pre-sales for RFPs and solution scoping.

3. Technical and Functional Expertise

• Guide architectural and technical decisions across SAP modules—SD, MM, FICO, SCM, etc.—and integration with S/4HANA/cloud/BTP/middleware.
• Oversee incident, change, and performance management, ensuring system stability and operational excellence.

4.Process Optimization & Innovation

• Drive continuous improvement, process automation, and cost efficiencies (leveraging AI/assets where applicable).
• Promote knowledge sharing, create solution accelerators, and enhance delivery models

Job Specifications:

1. Experience

• 10–20+ years in SAP delivery and team leadership. Proven experience in ECC to S/4HANA migrations, global rollouts, AMS, and multi‑module

integration.

2. Technical Skills

• Deep functional and technical SAP knowledge (SD, MM,

  FICO

  , PP, WM/EWM, SCM).
• Experience with integration (EDI/IDoc/API), cloud platforms (BTP, RISE), and middleware.
• Familiarity with project tools (MS Project, ADO), ITIL frameworks, and quality standards.

3. Leadership & Soft Skills

• Strong strategic thinking, stakeholder management, and client-facing capabilities.
• Excellent oral/written communication, mentoring, and decision-making skills.
• Ability to drive change in matrixed, cross-cultural environments.

4. Academic & Certifications

• Bachelor's in Technical Field; Master’s preferred

• SAP Module Certifications

  (SD/MM/FICO, etc.), PMP, ITIL, Agile/Scrum certifications are strong assets.