SAP Delivery Head

Company Description

Webtel Electrosoft Ltd. stands for compliance innovation and technological excellence. Over the past two decades, we have established ourselves as global leaders in tax compliance and custom software solutions, enabling corporations to achieve enhanced efficiency and remain compliant. As SAP Partners, we specialize in delivering comprehensive SAP services, including seamless migrations, expert implementations, and AMS support. With a strong team of 500+ professionals, we provide cutting-edge solutions to over 30,000 clients globally, driving efficiency across diverse sectors and solidifying our position as a trusted technology partner.

Role Description

This is a full-time on-site role for a SAP Delivery Head, located in Rajendra Place, New Delhi. The SAP Delivery Head will be responsible for overseeing the delivery of all SAP projects, managing teams, ensuring smooth project execution and maintaining client satisfaction. The SAP Delivery Head will lead end‑to‑end delivery of SAP projects, AMS (Application Management Services), and strategic transformations in an SAP-centric environment (ECC & S/4HANA). You'll ensure quality delivery, drive continuous improvement, manage P&L, and oversee a team of technical and functional consultants.

Key Responsibilities:

1.Delivery Leadership & Governance

• Manage SAP implementations, rollouts, upgrades, and managed services from planning through go-live and support.
• Develop delivery frameworks, KPIs, SLAs, and ensure CMMI/ITIL best practices.
• Monitor program P&L, budgeting, forecasting, risk, and issue management.

2.Team & Stakeholder Management

• Lead teams of SAP consultants, project & delivery managers, fostering skill growth and mentoring.
• Act as primary liaison with clients, sponsors, internal stakeholders, and sales/pre-sales for RFPs and solution scoping.

3.Technical and Functional Expertise

• Guide architectural and technical decisions across SAP modules—SD, MM, FICO, SCM, etc.—and integration with S/4HANA/cloud/BTP/middleware.
• Oversee incident, change, and performance management, ensuring system stability and operational excellence.

4.Process Optimization & Innovation

• Drive continuous improvement, process automation, and cost efficiencies (leveraging AI/assets where applicable).
• Promote knowledge sharing, create solution accelerators, and enhance delivery models

Qualifications

1.Experience

• 10–20+ years in SAP delivery and practice leadership (10–15 yrs typical, 20+ for large ODC roles) Proven experience in ECC to S/4HANA migrations, global rollouts, AMS, and multi‑module integration.

2.Technical Skills

• Deep functional and technical SAP knowledge (SD, MM, FICO, PP, WM/EWM, SCM).
• Experience with integration (EDI/IDoc/API), cloud platforms (BTP, RISE), and middleware.
• Familiarity with project tools (MS Project, ADO), ITIL frameworks, and quality standards.

3.Leadership & Soft Skills

• Strong strategic thinking, stakeholder management, and client-facing capabilities.
• Excellent oral/written communication, mentoring, and decision-making skills.
• Ability to drive change in matrixed, cross-cultural environments .

4.Academic & Certifications

• Bachelor's in Engineering/IT/MBA; Master’s preferred
• SAP module certifications (SD/MM/FICO, etc.), PMP, ITIL, Agile/Scrum certifications are strong assets.