Salesforce Administrator

Study Group

0 years

0 Lacs

noida uttar pradesh india

Posted:1 day ago| Platform:

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Skills Required

salesforce addition marketing management security maintenance design automation synchronization data integrity support segmentation reports metrics deployment testing git scalability formstack magic resolve service certifications developer content development html css network learning compliance checks recruitment

Work Mode

On-site

Job Type

Full Time

Job Description

Contract Type:

ABOUT THE ROLE

Perform core administration tasks across the Salesforce ecosystem, including user management, security maintenance, and custom configurations using declarative tools like Flow
Design, build, and deploy multi-channel marketing campaigns and customer journeys, primarily using SFMC tools like Journey Builder, Email Studio, and Automation Studio
Manage the synchronization of data between Sales Cloud and Marketing Cloud to maintain data integrity and support a unified customer view. Create and manage data extensions for segmentation and targeting
Develop reports and dashboards in both Salesforce and Marketing Cloud to track campaign performance, monitor key marketing metrics, and provide insights to stakeholders
Deployment and testing using Git, sandboxes and the production environment to ensure integrations and functionality are fit for purpose
Collaborating with other Salesforce Administrators to validate business requirements and any considerations (security, scalability, limits)
Working with the business to collate requirements and translate them into high-quality, robust solutions
Integrating, maintaining and administering business applications to Salesforce, such as Formstack, Survey Monkey, SMS Magic, RIO
Raise, monitor and resolve support cases with Salesforce Support
Assist with Salesforce related Service Desk tickets submitted by business or IT users
Adhere to Salesforce best practices, maintain documentation
Collaborating with IT / Developers for other systems in order to integrate across the business
Supporting other Salesforce Administrators and Developers

ABOUT YOU

Salesforce Certifications: Platform Administrator, Platform Developer. Preferably Platform Administrator II, any Marketing Cloud certification
Experience with standard Salesforce administrative functions: user setup, profiles and permissions, object and field management, reports and dashboards
Familiarity with process automation tools, specifically Flow
Hands-on experience with Marketing Cloud modules: Journey Builder, Email Studio and Content Builder
Experience with Experience Cloud would be advantageous
Experience with Formstack, SMS Magic would be advantageous
Proficiency in Marketing Cloud's data tools, such as data extensions and Contact Builder
Experience with integrating SFMC and Sales Cloud via Marketing Cloud Connect
Working knowledge of email development languages such as HTML, CSS, AMPscript, and SQL
Strong problem-solving skills to troubleshoot technical and data-related issues

ABOUT US

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