Student Conversion Advisor

Job Description

As a Student Conversion Advisor, you will play a key role in delivering exceptional customer service and sales support to international students. Your responsibilities will include advising on pending conditions, securing confirmations, assisting with fee payments, visa requirements, travel preparations, course details, and accommodation options. To succeed in this role, you ll need to be approachable, supportive, and professional in all student interactions, ensuring they receive the highest standard of service throughout their journey. ABOUT THE ROLE Support students who have confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course Provide information to students on clearing remaining academic or other application criteria, visa application, accommodation options, and destination information Present and prepare student arrival workshops and student networking events Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student Maximising conversion rates from Offer Issued to arrival.