6 Formstack Jobs

Contract Type: Full Time; Permanent Location: Noida, India JOB OVERVIEW The Salesforce Administrator is a key role at Study Group, responsible for driving continuous improvement and enhancement of our Salesforce platform. Given the platform’s critical importance to the business, this role must always consider the organisation’s broader best interests when implementing or deploying changes. Working closely with Solution Architects, Business Analysts, Salesforce Developers, and fellow Administrators, the role will collaborate on gathering requirements, validating proposals, and delivering effective solutions. In addition to managing our Sales Cloud instance, the Salesforce Administrator will a...

Job Title Service Cloud Product Owner - salesforce.com Purpose The Service Cloud Product Owner will focus on maximizing the value of the service cloud module inside of our CRM environment. This role is responsible for ensuring efficient case management, seamless integration with support systems like telephony and ServiceNow, and maintaining the reliability of webform submissions from Formstack. The specialist will work closely with cross-functional teams to streamline workflows, improve service delivery, and ensure consistent and high-quality customer experience. Key Duties and Responsibilities Accountabilities: · Configure and manage Salesforce Service Cloud features · Operate as technical ...

The Sr. Supervisor, Quality is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also conducts internal and external calibration, RCA sessions and doing audit the auditor and reviewing data set and deep dive analysis We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX! In This Role You Will Communicate with internal and external clients regarding enterprise, site, team, and agent performance Evaluate, documen...

The Sr. Supervisor, Quality is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced insights also a mentor to CX Analysts. The Role is an Expert Speech Analytics Search Builder and also conducts internal and external calibration, RCA sessions and doing audit the auditor and reviewing data set and deep dive analysis We expect greater of ourselves... Whats Your Greater Come find it at ResultsCX! In This Role You Will Communicate with internal and external clients regarding enterprise, site, team, and agent performance Evaluate, document,...

As a Salesforce Support Specialist at our company in Hyderabad, you will play a crucial role in ensuring the smooth functioning of our Salesforce systems. Your proficiency in SFDC core, Apex, Flows, and Field Service Lightning (FSL) will be key assets to our team. Your responsibilities will include providing day-to-day support and maintenance for Salesforce systems, troubleshooting and resolving any related issues, and collaborating with various teams to guarantee seamless integration and operation of Salesforce systems. Additionally, you will be tasked with creating and managing Salesforce workflows, Apex triggers, and process automations, as well as assisting in the development and enhance...

As a Salesforce Support Specialist at our company located in Hyderabad, you will play a crucial role in providing support and maintenance for our Salesforce systems. Your expertise in SFDC core, Apex, Flows, and Field Service Lightning (FSL) will be instrumental in ensuring smooth operations and system integration. Your key responsibilities will include troubleshooting and resolving Salesforce-related issues, collaborating with different teams to guarantee seamless Salesforce system operation, and creating and managing Salesforce workflows, Apex triggers, and process automations. Additionally, you will be involved in assisting with the development and improvement of Salesforce functionalitie...