Job Description Dotnet Fullstack Developer Who we are As a Dot Net Full Stack in Acqueon, you will Design, develop, and maintain web applications using .NET technologies Develop front-end interfaces using Angular and ensure they are responsive and user-friendly Hand on experince on Design Pattern , MVC, C# Collaborate with cross-functional teams to define, design, and ship new features Ensure the best possible performance, quality, and responsiveness of applications Identify and correct bottlenecks and fix bugs Help maintain code quality, organization, and automation As a Dot Net Full Stack in Acqueon, you will need 5 + years of experience Proven experience as a .NET Full Stack Developer or similar role Strong proficiency in .NET framework, C#, and ASP.NET Experience with front-end development using Angular Knowledge of web technologies including HTML, CSS, and JavaScript Familiarity with relational databases such as SQL Server Familiarity with the healthcare technology environments Excellent problem-solving and communication skills Ability to work independently and as part of a team

Job Description: We are seeking a highly skilled Snowflake Database Administrator with a proven track record of managing, optimizing, and securing Snowflake environments. The ideal candidate will have over 5+ years of hands-on experience in Snowflake database administration , ensuring seamless performance, security, and scalability of enterprise-level data solutions. This role requires deep expertise in database architecture, performance tuning, access control, workload management, and cost optimization within Snowflake. The selected candidate will play a key role in monitoring database health, implementing security best practices, automating administrative tasks, and optimizing query performance . Key Responsibilities: Administer and manage Snowflake databases, warehouses, and schemas . Optimize query performance, workload management, and storage efficiency . Implement and manage RBAC (Role-Based Access Control), authentication, and data security policies . Monitor and troubleshoot database performance issues and system health . Handle data loading, unloading, and integrations with various data sources. Automate administrative tasks using SQL, Python, or Shell scripting . Manage clustering, caching, and partitioning strategies for efficient data retrieval. Ensure high availability, backups, and disaster recovery planning . Maintain audit logs, access control, and compliance standards . Required Skills & Qualifications: 5+ years of experience in Snowflake database administration . Strong expertise in SQL performance tuning and optimization . Experience with Role-Based Access Control (RBAC) and security best practices . Familiarity with data sharing, replication, and failover strategies . Experience working with cloud platforms (AWS, Azure, or GCP) . Scripting experience with Python, Shell, or SQL for automation. Knowledge of Snowflake resource monitoring and cost optimization . Willingness to work in a 24/7 operational environment with rotational shifts . Preferred Qualifications: Snowflake certifications (SnowPro Core/Advanced). Experience with data governance and compliance frameworks . Familiarity with ETL/ELT processes and data pipeline orchestration will be value add

Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As a DBA in Acqueon you will. 5-8 years of experience with SQL Server Administration experience required 5-8 years of experience with backups, restores and recovery models 5-8 years of experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server 5-8 years of experience with Windows server, including Active Directory Knowledge/Experience of AWS RDS is an advantage Should have strong troubleshooting skills Should have knowledge on capacity plannings Knowledge/Experience in AWS CloudWatch to setup/monitor alerts for AWS RDS Responsibilities: Responsible for all operational aspects of the database administration including meeting standards/best practices, technical integration, and addressing incidents on a daily basis Assist in migration/upgrade of databases to AWS projects. Responsibility also includes handling Amazon RDS for SQL server database Work cooperatively with other engineering resources to maintain and revise technical documentation. Should be able to manage and perform standard maintenance, monitoring, and tuning of numerous SQL production database instances. Has worked and knowledge in 2016 and 2019 Install and configure SQL 2016 and 2019 Tune and troubleshoot SQL 2016, 2019 database issues Set up backup and recovery policies and jobs. Use appropriate tuning methodology to resolve database performance issues. Support 2012/2014/2016/2019 installations and upgrades. Flexible, adaptable and able to manage multiple tasks in a dynamic environment. Communicate complex technical concepts clearly to peers and management. Work closely with various Infrastructure and Support teams across global. Present DDL/DML changes successfully to high concurrency databases while preserving uptime and efficiency. Knowledge on windows server environment. Strong knowledge of database performance tuning and troubleshooting. In-depth knowledge of database internals and data structures. Excellent verbal and written communication skills. Should be flexible to work in 24x7 Rotational shift This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.

As a L2 Cloud Engineer in Acqueon you will need. Ensure the highest uptime for customers in our SaaS environment Provision Customer Tenants & Manage SaaS Platform, Memos to the Staging and Production Environments Infrastructure Management: Design, deploy, and maintain secure and scalable AWS cloud infrastructure using services like EC2, S3, RDS, Lambda, and CloudFormation. Monitoring & Incident Response: Set up monitoring solutions (e.g., CloudWatch, Grafana) to detect, respond, and resolve issues quickly, ensuring uptime and reliability. Cost Optimization: Continuously monitor cloud usage and implement cost-saving strategies such as Reserved Instances, Spot Instances, and resource rightsizing. Backup & Recovery: Implement robust backup and disaster recovery solutions using AWS tools like AWS Backup, S3, and RDS snapshots. Security Compliance: Configure security best practices, including IAM policies, security groups, and encryption, while adhering to organizational compliance standards. Infrastructure as Code (IaC): Use Terraform, CloudFormation, or AWS CDK to provision, update, and manage infrastructure in a consistent and repeatable manner. Automation & Configuration Management: Automate manual processes and system configurations using Ansible, Python, or shell scripting. Containerization & Orchestration: Manage containerized applications using Docker and Kubernetes (EKS) for scaling and efficient deployment. Skills & Qualifications: Experience: 3-5 years of experience in CloudOps roles with a strong focus on AWS. Proficient in AWS services, including EC2, S3, RDS, Lambda, IAM, CloudFront, and VPC. Hands-on experience with Terraform, CloudFormation, or other IaC tools. Revenue Execution Platform Strong knowledge of CI/CD pipelines (e.g., AWS CodePipeline, Jenkins, GitHub Actions). Experience with container technologies like Docker and orchestration tools like Kubernetes (EKS). Scripting knowledge (e.g., Python, Bash, PowerShell) for automation and tooling. Monitoring & Logging: Experience with monitoring tools like AWS CloudWatch, ELK stack, Prometheus, or Grafana. Security: Strong understanding of cloud security principles, including IAM, encryption, and AWS security tools (e.g., AWS WAF, GuardDuty). Collaboration Tools: Familiarity with tools like Git, Jira, and Confluence. Good Knowledge on Windows Servers, Linux & able to troubleshoot critical issues

As a L2 Cloud Engineer in Acqueon you will need. Ensure the highest uptime for customers in our SaaS environment Provision Customer Tenants & Manage SaaS Platform, Memos to the Staging and Production Environments Infrastructure Management: Design, deploy, and maintain secure and scalable AWS cloud infrastructure using services like EC2, S3, RDS, Lambda, and CloudFormation. Monitoring & Incident Response: Set up monitoring solutions (e.g., CloudWatch, Grafana) to detect, respond, and resolve issues quickly, ensuring uptime and reliability. Cost Optimization: Continuously monitor cloud usage and implement cost-saving strategies such as Reserved Instances, Spot Instances, and resource rightsizing. Backup & Recovery: Implement robust backup and disaster recovery solutions using AWS tools like AWS Backup, S3, and RDS snapshots. Security Compliance: Configure security best practices, including IAM policies, security groups, and encryption, while adhering to organizational compliance standards. Infrastructure as Code (IaC): Use Terraform, CloudFormation, or AWS CDK to provision, update, and manage infrastructure in a consistent and repeatable manner. Automation & Configuration Management: Automate manual processes and system configurations using Ansible, Python, or shell scripting. Containerization & Orchestration: Manage containerized applications using Docker and Kubernetes (EKS) for scaling and efficient deployment. Skills & Qualifications: Experience: 5+ years of experience in CloudOps roles with a strong focus on AWS. Proficient in AWS services, including EC2, S3, RDS, Lambda, IAM, CloudFront, and VPC. Hands-on experience with Terraform, CloudFormation, or other IaC tools. Revenue Execution Platform Strong knowledge of CI/CD pipelines (e.g., AWS CodePipeline, Jenkins, GitHub Actions). Experience with container technologies like Docker and orchestration tools like Kubernetes (EKS). Scripting knowledge (e.g., Python, Bash, PowerShell) for automation and tooling. Monitoring & Logging: Experience with monitoring tools like AWS CloudWatch, ELK stack, Prometheus, or Grafana. Security: Strong understanding of cloud security principles, including IAM, encryption, and AWS security tools (e.g., AWS WAF, GuardDuty). Collaboration Tools: Familiarity with tools like Git, Jira, and Confluence. Good Knowledge on Windows Servers, Linux & able to troubleshoot critical issues

Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As a Senior Administrator - Network & Security in Acqueon, you will. Key Responsibilities Network Design & Implementation: Design and implement secure network solutions tailored to enterprise needs. Plan, document, and execute network changes and extensions. Create and maintain corporate network architecture (LAN/WAN/WLAN/SECURITY). Configure and manage routing protocols, including OSPF, EIGRP, and BGP. Implement and manage VTP, VLAN, VPN, and IPSEC configurations. Configure and maintain HSRP, DHCP, QoS, and ACLs on Cisco devices. Network Operations & Troubleshooting: Operate and maintain Cisco L2/L3 switches, routers (including Nexus 9K), and Meraki wireless networks. Monitor and troubleshoot network performance, ensuring minimal downtime. Perform root cause analysis (RCA) and resolve network/security issues within SLA. Define, monitor, and report KPIs for network services and devices. Security Management: Operate, monitor, and configure Cisco ASA, FortiGate, and Palo Alto firewalls (including Panorama management). Utilize Cisco Identity Services Engine (ISE) for advanced security. Orchestrate firewall rules and underlying security configurations. Conduct audits and improvements to meet and exceed security standards. Design disaster recovery plans with a focus on operational security. Required Qualifications Minimum 8 years of professional experience in networking and security roles. Strong communication skills for interaction with stakeholders and cross-functional teams. Expertise in enterprise network design, implementation, and operations. Proven ability to handle complex issues and resolve them within tight deadlines. Preferred Skills & Certifications Certifications: CCNA/CCNP (mandatory) PCNSA/PCNSE (preferred) Technical Expertise: Hands-on experience with SDWAN technology and network automation. Proficiency in Aruba wireless networking. Familiarity with VPN technologies and enterprise-grade security solutions. This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.

Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As an Implementation Engineer in Acqueon you will. Own the responsibility for the implementation of Acqueon products into our customer's ecosystems. Communicate the functionality and implementation process at all levels from business users to technical engineers. Act as a consultant and product SME as you interface with end users to assess their current processes and gather their requirements. Implement, configure, and test the Acqueon software in the customers environment. Train and support user testing before moving into a production setting. Troubleshoot new and outgoing implementation issues while effectively communicating and updating clients. As an Implementation Engineer in Acqueon you will need. Understanding of omni channel communication technologies and their role in the contact center. Good listening and comprehension skills. Consultative approach with the end customer to implement the solution. A natural ability to dig in and resolve technical issues in structured manner. A commitment to excellence in taking care of our customers. Experience in SQL is mandatory. Familiarity with IP Networking and RestAPIs. Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys. Previous experience with outbound contact center products. Contact Center Outbound, AWS, Linux, Nginx, Redis. Contact center product experience (dialer, ACD, IVR, etc). EHR Implementation Experience is preferred. This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.

Job Summary: We are seeking a proactive and detail-oriented Senior System Administrator with good communication skill to join our IT Operations team. This role is responsible for maintaining and supporting enterprise systems with a focus on device management (JAMF, Microsoft MDM) and identity/access management (Okta) . The ideal candidate will thrive in a fast-paced, 24/7 environment and ensure high availability and performance of IT services. Key Responsibilities: Provide round-the-clock support for IT systems and infrastructure. Administer and manage JAMF Pro for macOS/iOS device deployment, configuration, and compliance. Support and maintain Microsoft Intune (MDM) for Windows and mobile device management along with O365, Windows AD, Exchange, SharePoint & Slack Manage user lifecycle and access policies in Okta , including SSO and MFA configurations. Knowledge on Windows/MAC laptops to configure and trouble shooting. Monitor system performance, availability, and security using appropriate tools. Respond to incidents, service requests, and alerts in a timely and professional manner. Perform routine maintenance, patching, and updates across systems. Document procedures, configurations, and troubleshooting steps. Collaborate with other IT teams to support projects and continuous improvement initiatives. Required Skills & Qualifications: 5+ years of experience in a system administration or IT support role. Hands-on experience with: JAMF Pro (macOS/iOS device management) Microsoft Intune / Endpoint Manager Okta (SSO, MFA, user provisioning) Zoom, Slack, MS Teams, Strong understanding of ITIL practices , incident management, and change control. Familiarity with scripting (e.g., Bash, PowerShell) for automation. Excellent troubleshooting and communication skills. Ability to work independently during off-hours and escalate when necessary. Preferred Qualifications: Certifications such as JAMF Certified Tech/Admin , Microsoft Certified: Modern Desktop Administrator , or Okta Certified Administrator . Experience with monitoring tools Knowledge of networking fundamentals and security best practices. Work Environment: Rotational shifts including nights, weekends, and holidays. Remote or on-site depending on company policy. Fast-paced, collaborative, and supportive team culture.

Job description Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As a Senior Administrator - Network & Security in Acqueon, you will. Key Responsibilities Network Design & Implementation: Design and implement secure network solutions tailored to enterprise needs. Plan, document, and execute network changes and extensions. Create and maintain corporate network architecture (LAN/WAN/WLAN/SECURITY). Configure and manage routing protocols, including OSPF, EIGRP, and BGP. Implement and manage VTP, VLAN, VPN, and IPSEC configurations. Configure and maintain HSRP, DHCP, QoS, and ACLs on Cisco devices. Network Operations & Troubleshooting: Operate and maintain Cisco L2/L3 switches, routers (including Nexus 9K), and Meraki wireless networks. Monitor and troubleshoot network performance, ensuring minimal downtime. Perform root cause analysis (RCA) and resolve network/security issues within SLA. Define, monitor, and report KPIs for network services and devices. Security Management: Operate, monitor, and configure Cisco ASA, FortiGate, and Palo Alto firewalls (including Panorama management). Utilize Cisco Identity Services Engine (ISE) for advanced security. Orchestrate firewall rules and underlying security configurations. Conduct audits and improvements to meet and exceed security standards. Design disaster recovery plans with a focus on operational security. Required Qualifications Minimum 8 years of professional experience in networking and security roles. Strong communication skills for interaction with stakeholders and cross-functional teams. Expertise in enterprise network design, implementation, and operations. Proven ability to handle complex issues and resolve them within tight deadlines. Preferred Skills & Certifications Certifications: CCNA/CCNP (mandatory) PCNSA/PCNSE (preferred) Technical Expertise: Hands-on experience with SDWAN technology and network automation. Proficiency in Aruba wireless networking. Familiarity with VPN technologies and enterprise-grade security solutions. This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.

Own the responsibility for the implementation of Acqueon products into our customers ecosystems. Communicate the functionality and implementation process at all levels from business users to technical engineers. Act as a consultant and product SME as you interface with end users to assess their current processes and gather their requirements. Implement, configure, and test the Acqueon software in the customer s environment. Train and support user testing before moving into a production setting. Troubleshoot new and outgoing implementation issues while effectively communicating and updating clients. As an Implementation Engineer in Acqueon you will need . Understanding of omni channel communication technologies and their role in the contact center. Good listening and comprehension skills. Consultative approach with the end customer to implement the solution. A natural ability to dig in and resolve technical issues in structured manner. A commitment to excellence in taking care of our customers. Experience in SQL is mandatory. Familiarity with IP Networking and RestAPIs. Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys. Previous experience with outbound contact center products. Contact Center Outbound, AWS, Linux, Nginx, Redis. Contact center product experience (dialer, ACD, IVR, etc). EHR Implementation Experience is preferred.