Job
Description
Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. As a Senior Administrator - Network & Security in Acqueon, you will. Key Responsibilities Network Design & Implementation: Design and implement secure network solutions tailored to enterprise needs. Plan, document, and execute network changes and extensions. Create and maintain corporate network architecture (LAN/WAN/WLAN/SECURITY). Configure and manage routing protocols, including OSPF, EIGRP, and BGP. Implement and manage VTP, VLAN, VPN, and IPSEC configurations. Configure and maintain HSRP, DHCP, QoS, and ACLs on Cisco devices. Network Operations & Troubleshooting: Operate and maintain Cisco L2/L3 switches, routers (including Nexus 9K), and Meraki wireless networks. Monitor and troubleshoot network performance, ensuring minimal downtime. Perform root cause analysis (RCA) and resolve network/security issues within SLA. Define, monitor, and report KPIs for network services and devices. Security Management: Operate, monitor, and configure Cisco ASA, FortiGate, and Palo Alto firewalls (including Panorama management). Utilize Cisco Identity Services Engine (ISE) for advanced security. Orchestrate firewall rules and underlying security configurations. Conduct audits and improvements to meet and exceed security standards. Design disaster recovery plans with a focus on operational security. Required Qualifications Minimum 8 years of professional experience in networking and security roles. Strong communication skills for interaction with stakeholders and cross-functional teams. Expertise in enterprise network design, implementation, and operations. Proven ability to handle complex issues and resolve them within tight deadlines. Preferred Skills & Certifications Certifications: CCNA/CCNP (mandatory) PCNSA/PCNSE (preferred) Technical Expertise: Hands-on experience with SDWAN technology and network automation. Proficiency in Aruba wireless networking. Familiarity with VPN technologies and enterprise-grade security solutions. This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industrys fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.
