Sales Specialist & KAM

Job Description

Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. 1)Role _ (Sales) No of Position - 5 2) Role_ (Key Account Management) No of Position - 3 Any Interested Candidate can share their CV on ayushmee.pattanaik@dropdash.co or on WhatsApp 9810776324 Role _ (Sales) { No of Position - 5} Key Responsibilities  Sales Strategy & Outreach: Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company.  Customer Acquisition: Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages.  Client Relationship Management: Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement.  Negotiation & Closing Deals: Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies.  Product Knowledge: Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele.  Sales Reporting & Forecasting: Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals.  Customer Feedback & Market Insights: Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Highly motivated and results-driven with a proactive approach to sales. o Strong problem-solving skills and ability to think strategically. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Role_ (Key Account Management) { No of Position - 3} Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes.  Required Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies.  Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Show more Show less