Sales Manager

Job Description

Job Title: Sales Manager – Retail Location: Amritsar / Kerala Department: Sales Job Summary: We are looking for a dynamic and results-driven Sales Manager – Retail to lead and manage retail store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate will oversee a cluster of stores, manage store teams, and ensure the achievement of sales targets and operational excellence. Key Responsibilities: �� Sales & Revenue:  Achieve and exceed sales targets across assigned retail outlets.  Analyze sales trends and take proactive steps to improve performance.  Identify upselling and cross-selling opportunities. �� Team Leadership:  Manage and motivate store staff to deliver high performance.  Conduct regular training and coaching sessions for sales executives.  Set individual sales targets and monitor performance. �� Store Operations:  Ensure smooth day-to-day store operations.  Maintain store hygiene, visual merchandising standards, and inventory control.  Coordinate with the HO for stock replenishment, pricing, and offers. �� Customer Experience:  Ensure a consistent, high-quality customer experience across stores.  Handle customer escalations and resolve issues professionally.  Drive initiatives to increase footfall and customer loyalty. �� Reporting & Analysis:  Prepare and submit regular sales reports and MIS data.  Analyze store performance and suggest actionable improvements.  Track and manage KPIs such as conversion rate, ATV, and UPT. Key Requirements:  Experience: 3–6 years in retail sales, with at least 1–2 years in a managerial role  Education: Graduate in Business, Marketing, or related field (MBA preferred)  Skills: Strong leadership, sales acumen, communication, and analytical skills  Industry: Retail (fashion, eyewear, cosmetics, or similar) preferred  Tools: Familiarity with POS systems and MS Excel Personal Attributes:  Energetic, target-oriented, and customer-focused  Ability to lead and inspire teams  Strong problem-solving and decision-making skills  Flexible to travel across store locations Show more Show less