Sales Director - Inside Sales

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About Grexa AI

world’s first Marketing AI Platform for small businesses

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs

We’re funded, building fast, and assembling a high-performing team

About the Role

We are looking for an experienced and dynamic Sales Director (Inside Sales) to lead and scale a high-performing inside sales organization at Grexa AI. This role demands proven expertise in managing large, fast-paced sales teams, driving predictable revenue, and building a culture of discipline, ownership, and continuous improvement.

You will lead a 50-member inside sales team through multiple team leads, owning the full revenue cycle, from pipeline generation to closure, while ensuring operational excellence, training rigor, and data-driven execution.

Key Responsibilities

1. Team Leadership & Performance Management

• Lead, mentor, and motivate an inside sales team of 50 executives & managers through multiple team leads.
• Build a culture of accountability, high performance, and continuous learning.
• Conduct regular performance reviews, skill assessments, and career development sessions.

2. Revenue Ownership & Pipeline Management

• Take end-to-end ownership of monthly, quarterly, and annual revenue targets.
• Monitor and optimize pipeline health, lead flow, and conversion rates across all stages.
• Implement strong forecasting and revenue tracking mechanisms.

3. Sales Strategy & Execution

• Own the complete inside sales funnel — from the first interaction to deal closure.
• Design and drive scalable playbooks for lead qualification, demo calls, and follow-ups.
• Collaborate with marketing, product, and customer success teams to improve funnel velocity and lead quality.

4. Coaching, Problem-Solving & Escalations

• Engage actively with team leads and sales executives to diagnose and solve operational bottlenecks.
• Provide hands-on guidance and escalation support for critical deal closures.
• Foster a problem-solving mindset across the team.

5. Process Discipline, Training & CRM Hygiene

• Institutionalise Standard Operating Procedures (SOPs) for consistent customer experience.
• Enforce CRM discipline, call hygiene, and structured reporting practices.
• Drive continuous training programs to sharpen product knowledge and objection handling.

Qualifications & Experience

• 5+ years of total sales experience, with 2+ years in a leadership role managing large inside sales teams (40+ members).
• Proven record of driving high-volume B2B or B2C inside sales (preferably SaaS, EdTech, or fast-scaling digital businesses).
• Expertise in funnel management, sales forecasting, productivity analysis, and CRM usage.
• Strong analytical mindset with comfort in data-driven decision-making.
• Excellent communication, coaching, and conflict-resolution skills.

Key Competencies

• Leadership & People Management
• Revenue & Funnel Ownership
• Sales Planning & Execution
• Process Orientation & Training Design
• Data-Driven Decision Making
• Problem Solving & Escalation Handling

Why Join Grexa

At Grexa AI, we’re reimagining how local businesses grow using intelligent automation. You’ll work alongside a seasoned founding team (ex-Testbook, scaled to 70M+ users) in a fast-paced environment that rewards ownership, innovation, and execution excellence.