Sales Coordinator

Job Title:

Location:

Experience:

For 35 years, WWT has been helping the world’s biggest brands dream big and build bigger. With 12,000 amazing people in 42 countries, we bring together digital strategy, AI, cybersecurity, cloud, and rock-solid infrastructure. We don’t just sell hardware—we design, build, and support everything our customers need to succeed. Oh, and in 2025, we were ranked the 9th best place to work… so we must be doing something right.

About the Role

Sales Coordinator

Responsibilities

Order Validation & Processing

• Validate

  Close-Won quotes

  against customer Purchase Orders (POs).
• Process deals in

  Salesforce (SFDC)

  and ensure accurate close-won updates.
• Send

  Day 0 and Day 1 close-won notifications

  to the extended internal team.
• Manage

  data scrubbing

  and monitor all existing customer orders.

Customer Coordination & Invoicing

• Handle and resolve

  customer invoicing queries

  in coordination with internal teams.
• Provide

  regular updates to customers

  on order status, ETAs, and delivery schedules via calls/emails and weekly meetings.
• Support Field Sales with customer communications and ensure seamless end-to-end coordination.

Quote & Internal Coordination

• Follow up with

  Inside Sales Representatives (ISR)

  for quotes; flag delays exceeding

  48 hours

  .
• Work closely with

  CSEs

  , Supply Chain PM, and On-site PM to move orders forward.
• Maintain coordination between

  Field Sales, Inside Sales, Project Delivery, Service Delivery, and Accounts Receivable

  teams.

Logistics, Delivery & OEM Coordination

• Coordinate

  drop-ship orders

  with OEMs; prior experience with

  Dell, HP, Cisco

  is a strong plus.
• Track all deliveries and ensure

  order loading

  is completed correctly.
• Manage documentation and deliveries for

  DTA, FTWZ, and SEZ

  locations.

Tools & Platforms

• Salesforce experience is mandatory.

• Experience with CCW or other vendor/customer technical tools is an advantage.
• Strong Excel skills (preferably with Wipro-style proficiency).

Planning & Reporting

• Support

  Sales & Operations Planning (S&OP)

  activities by aligning diverse internal functions.
• Ensure timely follow-up on payment status, documentation, and order discrepancies.

Qualifications

• 3–7 years of experience in Sales Coordination, Order Management, or Sales Operations.
• Strong experience with Salesforce CRM.
• Prior exposure to OEM coordination (Dell/HP/Cisco preferred).
• Excellent communication, follow-up, and customer-handling skills.
• Strong organizational and multitasking capability.
• Proficiency in Excel and other reporting tools.
• Ability to collaborate across multiple internal and external teams.

Benefits

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, NPS (National Pension Scheme), Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement

World Wide Technology is an Equal Opportunity Employer.