Sales Coordinator

Job Description

Job Title: Sales Coordinator – Facilitator Management Location: Chennai Department: Sales & Business Development Reports To: Sales Manager Company Overview: HELYXON is a pioneering MedTech enterprise in collaboration with IIT Madras , based in Chennai. We specialize in remote patient monitoring , enhancing treatment certainty, and improving healthcare outcomes. Our innovative digital solutions cater to hospitals, home care, and teleconsultation, ensuring affordable and accessible healthcare . For more information, visit: www.helyxon.com Job Summary: We are seeking a Sales Coordinator to manage and support facilitators who drive our sales efforts. The ideal candidate will be responsible for coordinating sales activities, tracking performance, ensuring smooth communication between facilitators and internal teams, and assisting in achieving business goals. Key Responsibilities:Facilitator Management: Act as the primary point of contact for facilitators and address their queries. Onboard, train, and support facilitators in understanding product offerings, pricing, and sales strategies. Monitor and evaluate facilitator performance , ensuring targets are met. Ensure facilitators have access to the latest marketing materials, product updates, and sales tools . Sales Coordination: Assist the sales team in managing leads, inquiries, and customer follow-ups . Maintain and update sales reports, facilitator performance data, and market insights . Work closely with the sales, marketing, and operations teams to streamline sales processes. Coordinate sales meetings, training sessions, and feedback loops with facilitators. Customer Relationship Management (CRM) & Documentation: Keep CRM software updated with facilitator details, sales transactions, and customer interactions . Ensure all facilitator agreements, compliance documents, and performance records are maintained. Prepare and share periodic reports on sales progress, facilitator engagement, and challenges. Process Improvement & Support: Identify areas for improving facilitator engagement, sales efficiency, and market penetration . Develop best practices and provide suggestions to optimize sales and facilitator management processes . Handle escalations and ensure quick resolution of any facilitator or customer issues. Required Skills & Qualifications: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. 1-3 years of experience in sales coordination, sales support, or managing sales facilitators. Strong communication, relationship management, and problem-solving skills . Proficiency in CRM software, MS Office (Excel, Word, PowerPoint), and reporting tools . Ability to analyze sales data, track performance, and generate insights . Well-organized, detail-oriented, and capable of multitasking in a fast-paced environment. Experience in MedTech, healthcare, or SaaS-based sales is an added advantage. Preferred Qualifications: Prior experience in facilitator/channel partner/vendor management . Knowledge of healthcare sales, distributor networks, or B2B sales operations . Multi-language proficiency is a plus for better facilitator communication. Why Join Us? Work in a cutting-edge MedTech company collaborating with IIT Madras . Contribute to a mission-driven organization focused on affordable healthcare solutions . Opportunity to grow within the sales and business development vertical . If you are a proactive, organized, and driven professional with a knack for managing facilitators and sales operations , we would love to hear from you! Job Types: Full-time, Permanent Pay: ₹10,045.01 - ₹28,827.32 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person