Sales Coordinator

Job Location:

Key Responsibilities:

• Assist the sales team with daily sales activities, including managing schedules, arranging meetings, and preparing presentations.

• Respond to customer inquiries and provide product/service information to prospective and existing clients.

• Prepare and process sales orders, invoices, and delivery schedules.

• Coordinate with internal departments such as logistics, production, and finance to ensure timely order fulfillment and delivery.

• Monitor and track the status of customer orders and communicate updates to both the sales team and customers.

• Maintain and update sales documentation, contracts, and agreements.

• Generate and distribute sales reports, tracking performance metrics and sales targets.

• Assist in preparing sales forecasts and reports for management review.

• Serve as a point of contact between clients and the sales team, ensuring clear communication and prompt responses.

• Address customer concerns or complaints and escalate issues to the appropriate team members when necessary.

• Work closely with other departments (e.g., marketing, customer service, and operations) to align on sales initiatives and customer needs.

• Provide administrative support during sales campaigns, promotional events, or new product launches.

• Monitor inventory levels and coordinate with the procurement team to ensure product availability for customer orders.

• Notify the sales team of low stock levels or potential delays in fulfillment.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field.

• Experience: Previous experience in sales support or coordination roles (1-3 years preferred).

• Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint); experience with CRM systems is a plus.

• Communication: Excellent verbal and written communication skills.

• Organizational Skills: Strong attention to detail, time management, and multitasking abilities.

• Problem Solving: Ability to address and resolve customer issues effectively and efficiently.

Additional Requirements :

• Ability to handle pressure in a fast-paced sales environment.

• Willingness to take on additional responsibilities and adapt to changes in priorities.

• Flexibility to work extended hours when necessary to meet sales deadlines.