1 - 3 years

1 - 5 Lacs

Posted:8 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Maintain complete knowledge of the following (to include but not limited to):
  • All hotel features / services, hours of operation
  • Hotel function space, entertainment options, menus and floral decoration options
  • Hotel safety guidelines and evacuation plan
  • Scheduled daily group activities
  • Answer incoming phone calls in a pleasant manner using Hotel s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Maintain a record of all clients and their profile.
  • Organize regular visits in accordance to a predetermined plan.
  • Prepare a monthly schedule to record all sales and other related activities for the preceding month.
  • Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis).
  • Determine and recommend prospective customers by analyzing historical and other statistical information, and prepare customer call analysis reports.
  • Handle additional responsibilities as & when delegated by the Management.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Fairmont Hotels Resorts logo
Fairmont Hotels Resorts

Hospitality

Paris

RecommendedJobs for You

kolkata, west bengal, india