Sales Associate

Education Qualification: B. Com / B.C.A. / B.B.A. / M.B.A.

Experience: 3-5 years

Skills:

• Ability to connect with quality leads and build a good relationship with them
• Able to convert Lead to Customer in a smooth and professional way
• Hands-on experience with CRM tools, maintain lead data in CRM and track leads effectively.
• Preparation/ Ideation of Sales & marketing collaterals like content for brochure, banners, social media posts and any other relevant marketing materials
• Coordination with Vendors - Outsourced Sales & marketing services like Deign & Printing of sales collaterals, Digital marketing agencies, website maintenance team.
• Expertise in MS Office tools (Excel, Word, Email, PPT)
• Good knowledge in Handling Facebook , Instagram, YouTube, LinkedIn, Email replies and other tools such as Google drive, Google forms
• Good communication & coordination skills

Work timings: 10:00 AM to 7:00 PM

Additional requirements:

• Preferable to have a two-wheeler
• Must possess a valid driving license
• Exposure to general office procedures
• Responsible for engaging customers, explaining product/service offerings, and assisting them through the buying journey
• Familiar with networking skills and must boost up they network in engaging on our social media platforms
• Responsible for managing enquiries, conducting demos, and maintaining customer records
• Ideal for individuals with strong communication skills and a customer-first mindset

Job Description:

1. Customer Engagement & Lead Handling

• Greet and engage customers to understand their needs.
• Respond to inbound enquiries (calls, Social Media channels, WhatsApp, email, walk-ins, social media).
• Qualify leads and guide them through the product/service offerings.
• Ability to network and engage customers on social media platforms.
• Increase our page followers and brand visibility by sharing on relevant digital platforms/ groups.

2. Project Presentation

• Explain project features, benefits, pricing, and comparison options.
• Conduct demos or walkthroughs (on-site or virtual via video call).
• Recommend appropriate solution based on customer needs.

3. Sales Conversion

• Follow up with prospects regularly to close deals.
• Assist customers with purchasing, billing, online order support, till property registration.
• Co-ordination with vendors and government officials, document writers/ lawyers for documentation for the successful completion of the registration process.
• Meet or exceed monthly sales targets and KPIs.

4. Customer Relationship Management

• Maintain updated customer records in CRM or Excel.
• Build long-term customer relationships; ensure repeat sales.
• Handle customer queries, concerns, or escalations effectively.

5. Store / Office Operations (if retail)

• Ensure merchandise is displayed neatly and stocked.
• Perform product tagging, inventory checks, price updates.
• Maintain store cleanliness and assist during promotions.

6. Sales Reporting & Documentation

• Prepare daily/weekly sales reports.
• Track enquiries, conversions, pending follow-ups.
• Update management on sales pipeline status.

7. Marketing & Promotion Support

• Assist in organizing campaigns, events, or product launches.
• Share promotional materials with customers.
• Collect market or competitor insights.

8. After-Sales Support

• Ensure customer satisfaction post-purchase.
• Coordinate with service/support teams for installations or queries.
• Collect feedback and testimonials.

Interested candidates shall apply on indeed with their updated CV.

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

• Commuter assistance
• Leave encashment

Work Location: In person