Revenue Analyst

JOB DESCRIPTION

Role

Revenue Analyst

Location

Thane, Mumbai

Shift

Night Shift (11:00 PM to 7:00 AM)

Timeline

Immediate

About Streamline Solutions

Streamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic & international clients, with 20+ years’ experience in in Accounting & Outsourcing.

About the Client

Our Client is a leading hospitality company in Oceania Region with 40+ years of association with global hotel brands including IHG, Accor & Hilton.

Their investment & expertise range from Construction, Ownership & Management of diverse hospitality assets such as Hotels, Event Centres, Serviced & Residential Apartments.

About the Role

Your role involves providing support to the Central Group Reservations & Revenue department of the client. As Revenue Analyst, you would be intelligently analysing and presenting financial, competitive and industry data that will help the Revenue & Sales teams to make well-informed. You will assist with generating and compiling data, producing reports, and providing general and administrative support to revenue management leadership to maximize revenues.

In addition, you will also be providing support to the Reservations team in receiving and processing reservation requests, updating and maintaining the database and the property management system.

KRAs

Revenue Analyst

• Prepare daily revenue reports & dashboards with key revenue metrics for the day and the forecasts, including Occupancy, ADR, RevPAR, daily pickups for multiple sites.
• Collect and analyse competitive data and strategies and report on the same
• Evaluating site-wise performance based on Comp set data & STR intelligence.
• Proactively give pricing recommendations & reasoning for rate modifications
• Monitor and maintain an up-to-date calendar of demand drivers
• Regularly audit content across all channels of distribution
• Regularly audit rates to ensure parity across all channels of distribution
• Assist with data reporting to STR
• Assist with preparing reports which monitor production of promotions and general revenue
• Assist with preparing rate contracts
• Assist revenue management leadership with other duties as requested
• Process documentation & adherence.

Reservation Support

Provide ongoing support to the Reservation team for:

• Processing reservation requests & modifications.
• Clearing backlog and urgent requests
• Drafting accurate communication regarding policies, cancellation terms, commission terms etc to clients and travel agents.
• Creating, maintaining & managing group blocks, rooming lists, and reservations, group block notes & block release in the PMS.
• Provide analytical reports on groups, arrival, inventory, cancellations & other reservation metrics.

Candidate Requirements

Required:

• Minimum 2 years’ experience in Revenue Analysis & and Reservation support for Star/Branded Hotels
• Experience on working with a Cloud-based Hotel Reservation Management System
• Experience in analysing competitor data sets & insights on a regular basis
• Excellent analytical skills and ability to slice and dice data meaningfully
• Possess excellent communication skills (both verbal and written)
• Ability to work in a collaborative work environment with quick turnaround time
• Ability to handle complex and confidential information with discretion
• Independently handle and delivery client priorities.
• Excellent knowledge of MS Excel. Expertise with databases, macros & advanced formulae will be added advantage.

Preferable:

• Experience in working on RMS, Delphi FDC, IDS, Opera or similar platforms and/or other Property Management Systems.

Job Type: Full-time

Pay: ₹360,000.00 - ₹480,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel/Hospitality Industry: 2 years (Preferred)
• Revenue Analyst: 2 years (Preferred)

Work Location: In person