At Netchex, we don’t just build software — our products power businesses and impact thousands of companies. Recognized as a leader in Human Capital Management (HCM), we’re redefining payroll, benefits, and workforce management with AI-driven automation and seamless UX. The Data Entry Specialist (India based) is responsible for accurately entering and updating employee information in the system, ensuring data integrity and compliance with regulations. This role requires strong organizational skills and secure handling of confidential information. Key Responsibilities Access various internal and external portals to download and collect required data Organize and rename downloaded files following internal naming standards Upload and update data into internal systems and reports accurately Ensure the data is accurate, properly labeled, and uploaded to the correct location Handle confidential information securely Collaborate with the Data Entry Manager on timelines and deliverables Provide training and create content as needed What We Look For 2 years of experience as a Data Entry Specialist, especially within Payroll Preferred: Fundamentals of Payroll Certification (FPC) Proficient in Microsoft Excel Strong communication, customer service and problem-solving skills Accurate data entry abilities Ability to multi-task and prioritize Proficient with Microsoft Office Suite Performance Standards Accurate data input Meeting deadlines Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
At Netchex, we don’t just build software — our products power businesses and impact thousands of companies. Recognized as a leader in Human Capital Management (HCM), we’re redefining payroll, benefits, and workforce management with AI-driven automation and seamless UX. The Data Entry Lead (India based) will lead and oversee the data entry team, ensuring accurate and timely input of employee and payroll-related data into internal systems. This role is critical in maintaining data integrity, compliance, and operational efficiency. The ideal candidate will bring leadership experience, strong organizational skills, and a commitment to secure handling of confidential information. Key Responsibilities Supervise and support the Data Entry Specialists, ensuring adherence to quality and productivity standards Develop and implement data entry protocols and best practices aligned with Netchex’s operational goals Monitor data accuracy and completeness across systems and reports Coordinate with internal teams (Payroll, IT, Product) to ensure smooth data flow and timely updates Manage timelines and deliverables for data-related projects Conduct regular audits to ensure compliance with data security and regulatory standards Create documentation and training materials to support onboarding and continuous improvement What We Look For 4+ years of experience in data entry or data operations, with at least 1–2 years in a leadership role Strong understanding of payroll systems and employee data management Preferred: Fundamentals of Payroll Certification (FPC) Excellent communication, organizational, and problem-solving skills High attention to detail and commitment to data accuracy Ability to manage multiple priorities and meet deadlines in a fast-paced environment Performance Standards High accuracy in data input and validation Timely completion of data-related tasks and projects Effective team leadership and collaboration Continuous improvement in data processes and team performance Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. Job Overview We are seeking a dedicated Client Service Representative to join our team at Netchex. As a Client Service Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have. Key Responsibilities: Assisting clients with account inquiries and troubleshooting technical issues Providing exceptional customer service through phone, email, and chat communications Acting as a liaison between clients and internal teams to address and resolve complex issues Documenting client interactions and maintaining accurate records What We're Looking For: Prior experience in customer service or a similar role Strong communication skills and a client-focused approach Ability to multitask and prioritize tasks effectively Proficiency in using CRM software and other relevant tools Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. Job Overview We are seeking a dedicated Client Service Representative to join our team at Netchex. As a Client Service Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have. Key Responsibilities: Assisting clients with account inquiries and troubleshooting technical issues Providing exceptional customer service through phone, email, and chat communications Acting as a liaison between clients and internal teams to address and resolve complex issues Documenting client interactions and maintaining accurate records What We're Looking For: Prior experience in customer service or a similar role Strong communication skills and a client-focused approach Ability to multitask and prioritize tasks effectively Proficiency in using CRM software and other relevant tools Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. Job Overview We are seeking a dedicated Client Service Representative to join our team at Netchex. As a Client Service Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have. Key Responsibilities Assisting clients with account inquiries and troubleshooting technical issues Providing exceptional customer service through phone, email, and chat communications Acting as a liaison between clients and internal teams to address and resolve complex issues Documenting client interactions and maintaining accurate records What We're Looking For Prior experience in customer service or a similar role Strong communication skills and a client-focused approach Ability to multitask and prioritize tasks effectively Proficiency in using CRM software and other relevant tools Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Netchex We're Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. Job Overview We are seeking a dedicated Client Service Representative to join our team at Netchex. As a Client Service Representative, you will be the first point of contact for our clients, providing unparalleled service and support in resolving any inquiries or concerns they may have. Key Responsibilities Assisting clients with account inquiries and troubleshooting technical issues Providing exceptional customer service through phone, email, and chat communications Acting as a liaison between clients and internal teams to address and resolve complex issues Documenting client interactions and maintaining accurate records What We're Looking For Prior experience in customer service or a similar role Strong communication skills and a client-focused approach Ability to multitask and prioritize tasks effectively Proficiency in using CRM software and other relevant tools Why Join Netchex Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Us We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. Summary of the role: We are seeking a proactive and customer-focused Customer Success Coordinator to support and grow our small business client base (typically <50 employees) in the HRTech, Payroll, or HCM industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about driving customer success through strategic engagement and data-driven insights. Key Responsibilities: Customer Engagement & Support: Manage day-to-day support and engagement for small business accounts, ensuring high satisfaction and retention. Health Monitoring: Track account health, identify risks or growth opportunities, and take proactive steps to address them. Campaign Execution: Launch and manage digital campaigns to increase product usage and customer engagement. Analytics & Reporting: Measure campaign performance, analyze customer data, and share actionable insights for improvement. Planning & Coordination: Maintain campaign calendars and align initiatives with customer success goals. Administrative Support: Update CRM systems, manage reporting, and handle data entry tasks accurately. Presentation Preparation: Develop materials for customer meetings, including QBRs and strategic reviews. Cross-Functional Collaboration: Partner with internal teams (Sales, Product, Support) to resolve issues and improve customer experience. What we are looking for: Prior experience in Account Management or Customer Success , preferably in HRTech, Payroll, or HCM industries. Strong customer relationship management and communication skills . Excellent problem-solving and critical thinking abilities. Solid understanding of product training and technical onboarding . Experience with data analysis , reporting , and CRM tools . Proven track record in process improvement and cross-functional collaboration . Experience working with Small and Medium Businesses (SMBs) .
As a Client Support Representative at Netchex, you will play a crucial role as the first point of contact for clients, delivering exceptional service and support to address their inquiries and concerns effectively. Your responsibilities will include: - Assisting clients with account inquiries and troubleshooting technical issues - Providing outstanding customer service via phone, email, and chat communications - Serving as a bridge between clients and internal teams to resolve complex issues promptly - Maintaining accurate records by documenting client interactions To excel in this role, we are looking for individuals with the following qualifications: - Prior experience in customer service or a similar role within a SaaS company is preferred - Strong communication skills and a client-centric mindset - Ability to handle multiple tasks simultaneously and prioritize effectively - Proficiency in using CRM software and other relevant tools At Netchex, you can look forward to: - Career Growth: Explore numerous opportunities for career advancement and skill development - Collaborative Culture: Join a supportive team that values creativity and teamwork - Impactful Work: Make a direct contribution to business success and enhance employee experiences - Cutting-Edge Tools: Utilize the latest technology to drive growth and increase efficiency Join Netchex today for a rewarding career where you can make a difference and grow professionally.,
About Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can delight our clients with solutions that solve their problems every day. We are seeking a detail-oriented and tech-savvy Salesforce Administrator to support our inside sales team by managing Salesforce data, conducting market research, and facilitating lead generation. This role is ideal for someone with a foundational understanding of CRM systems and a passion for enabling sales success through operational excellence. Key Responsibilities CRM Management Maintain and update Salesforce database with accurate customer and prospect information. Manage user onboarding/offboarding and troubleshoot basic Salesforce issues. Ensure data cleanliness, including duplicate management and record maintenance. Prepare and import lead lists into Salesforce with proper formatting. Market Research Conduct research to verify company information prior to outreach. Provide contextual reports on profiled lists and market segments. Reporting & Analysis Create and manage basic Salesforce reports and list views. Monitor administrative audit dashboards and collaborate with Salesforce Admins to resolve discrepancies. Additional Duties Develop product knowledge to support sales efforts. Perform other related tasks as assigned. What We Are Looking For 3+ years of experience with Salesforce or similar CRM tools. Experience using online tools such as ZoomInfo, LinkedIn, and SalesLoft. Familiarity with Salesforce user management and basic troubleshooting. Understanding of market research and lead qualification techniques. Strong attention to detail and data accuracy. Why Join Us? Work with a dynamic, growth-focused team Influence enterprise-level strategy Make a measurable impact on client success Grow your leadership and mentoring capabilities
At Netchex, we don’t just build software — our products power businesses and impact thousands of companies. Recognized as a leader in Human Capital Management (HCM), we’re redefining payroll, benefits, and workforce management with AI-driven automation and seamless UX. The Data Entry Specialist (India based) is responsible for accurately entering and updating employee information in the system, ensuring data integrity and compliance with regulations. This role requires strong organizational skills and secure handling of confidential information. Key Responsibilities Access various internal and external portals to download and collect required data Organize and rename downloaded files following internal naming standards Upload and update data into internal systems and reports accurately Ensure the data is accurate, properly labeled, and uploaded to the correct location Handle confidential information securely Collaborate with the Data Entry Manager on timelines and deliverables Provide training and create content as needed What We Look For 2 years of experience as a Data Entry Specialist, especially within Payroll Preferred: Fundamentals of Payroll Certification (FPC) Proficient in Microsoft Excel Strong communication, customer service and problem-solving skills Accurate data entry abilities Ability to multi-task and prioritize Proficient with Microsoft Office Suite Performance Standards Accurate data input Meeting deadlines Why Join Netchex? Innovative Environment: Dynamic and cutting-edge HR and payroll technology. Career Growth: Numerous opportunities for advancement and skill enhancement. Collaborative Culture: Supportive team valuing creativity and teamwork. Impactful Work: Directly improve business success and employee experiences. Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency
About Us We’re Netchex and we’re more than just payroll – we’re a fast-moving, innovation-driven team transforming the industry with advanced AI and machine learning. Backed by private equity, we’re expanding our product capabilities and investing heavily in R&D to deliver smarter, more impactful solutions for our customers and their team members. We tackle big challenges, take pride in our work, and learn early and often so we can create raving fans out of our customers with solutions that solve their problems every day. All of this happens in a culture that feels personal, agile, and deeply committed – where bold ideas are backed, and people come first. Summary Of The Role We’re looking for a Revenue Analyst who can bring the energy, deliver results, and raise the bar in a fast-growing HR technology company. In this role, you’ll shape data-driven strategies that fuel business growth and influence key decisions across the Go-to-Market (GTM) organization. You’ll leverage advanced analytics, Salesforce, and SQL to uncover insights, optimize performance, and drive impact. This is an opportunity to thrive in a dynamic, collaborative environment while deepening your expertise in revenue operations and analytics and make a measurable difference in a rapidly scaling organization. What We Are Looking For Proven experience to conduct full-funnel GTM workflow analysis, including ICP targeting and market expansion recommendations. Ability to gather and interpret business intelligence from internal data, industry reports, and public sources to inform strategy. Develop and enhance reports and dashboards using Salesforce, SQL, Excel, and advanced analytics tools. Solve reporting gaps and collaborate cross-functionally to ensure accurate, reliable data solutions. Partner with leadership to analyze business challenges and deliver actionable insights that drive revenue growth. Perform territory expansion analysis and competitive intelligence to support strategic GTM initiatives. Document and manage GTM milestones, training materials, and market research for organizational alignment. Stay current on data standards and evolving specifications, ensuring compliance and best practices. Why Join Netchex? High-Tech Environment: Work with cutting-edge HR and payroll technology in a fast-paced, innovative setting. Collaborative Culture: Join a team that succeeds through collaboration, kindness, and winning…together Career Growth: Expand your expertise in a fast-growing organization where your contributions create meaningful, lasting impact. Flexibility: Benefit from remote-friendly policies that empower you to work effectively while prioritizing your well-being.