Retail Merchandiser

Location:

Department:

Reports To:

Position Overview:

Retail Merchandiser

The ideal candidate is highly organized, creative, and has a strong understanding of market trends, customer behavior, and retail dynamics.

Key Responsibilities:

1. Visual Merchandising & Store Presentation

• Plan and execute in-store visual displays in alignment with seasonal themes, promotions, and brand guidelines.
• Ensure all visual elements (signage, mannequins, POS materials) are up-to-date, attractive, and strategically placed.
• Maintain the overall aesthetic of the store layout, ensuring high visual appeal and product visibility.
• Customize merchandising plans based on individual store layouts, customer demographics, and performance data.

2. Inventory & Stock Management

• Monitor stock levels on the sales floor and in the back room to ensure optimum product availability.
• Coordinate with the warehouse/inventory team for timely restocking and replenishment.
• Identify slow-moving or overstocked items and work with the sales team to promote clearance strategies.
• Ensure correct tagging, pricing, and labelling of products across all store sections.

3. Sales & Performance Analysis

• Analyze sales reports to understand product performance and adjust merchandising strategies accordingly.
• Collaborate with the marketing and category teams to align store promotions with overall sales objectives.
• Track and report on merchandising effectiveness, including uplift in sales, customer response, and conversion rates.

4. Coordination & Communication

• Work closely with store managers, sales staff, and inventory teams to ensure merchandising standards are consistently maintained.
• Train store staff on visual merchandising principles and product knowledge as needed.
• Act as the key point of contact for store merchandising issues and provide timely resolutions.

5. Market Research & Trend Analysis

• Stay updated on industry trends, competitor merchandising practices, and customer preferences.
• Provide feedback to the buying and planning teams on product demand and customer interests.

6. Compliance & Standards

• Ensure all merchandising activities comply with company policies, health and safety standards, and store operations guidelines.
• Maintain cleanliness and orderliness in display and product areas at all times.

Qualifications & Skills:

Education:

Retail Management Division Merchandise Manager (DMM).

Postgraduate Diploma

Division Merchandise Manager (DMM)

Experience:

• Minimum

  2–4 years

  of experience in retail merchandising.

Key Skills:

• Strong knowledge of visual merchandising principles and retail store dynamics.
• Proficiency in MS Office (Excel, Word, PowerPoint); familiarity with retail analytics or inventory software is a plus.
• Analytical skills to interpret sales data and customer insights.
• Excellent communication and interpersonal skills.
• Ability to manage time effectively and handle multiple store locations if required.
• Creativity and an eye for detail in visual presentation.