Retail Store Manager

Job Description

Company Overview: Woloo is a purpose-driven retail brand focused on empowering women through hygiene and wellness solutions. With a growing network of physical retail stores and innovative products, Woloo is expanding rapidly across India. We are looking for a passionate and experienced Multi-Store Retail Manager to lead and scale operations across multiple locations. Role Summary: As the Multi-Store Retail Manager, you will oversee the daily operations, sales performance, team management, and customer experience across multiple Woloo retail outlets. This position requires a proactive leader with strong retail acumen, excellent communication skills, and the willingness to travel pan India to support store growth and consistency. Key Responsibilities: Operational Excellence: • Supervise and streamline operations across all assigned retail outlets. • Ensure adherence to standard operating procedures (SOPs), hygiene protocols, and brand guidelines. • Monitor inventory levels and ensure timely stock replenishment. Sales & Target Achievement: • Drive store-level sales and meet revenue targets through strategic planning and execution. • Analyze sales reports and performance metrics to guide improvements. • Collaborate with marketing and merchandising teams for local promotions and seasonal campaigns. Team Management: • Lead, mentor, and motivate Store Managers and their teams to achieve performance goals. • Conduct regular training, store visits, and performance reviews. • Promote a positive, accountable, and customer-centric culture. Customer Experience: • Ensure all stores deliver consistent, high-quality customer service. • Address escalated customer concerns promptly and professionally. • Champion the Woloo brand promise at every touchpoint. Reporting & Compliance: • Manage budgets, track operational costs, and optimize resources. • Provide detailed weekly and monthly performance reports to senior management. • Ensure legal and regulatory compliance across all store locations. Candidate Requirements: • Education: Any Graduate Degree • Experience: Minimum 3–5 years of retail management experience, preferably handling multiple locations. • Must be willing to travel pan India as required. • Strong leadership, communication, and problem-solving skills. • Proficiency in retail management systems and Microsoft Office Suite. Office Timings: 10:00 AM to 6:30 PM Working Days: Monday to Saturday (6 days a week) Show more Show less