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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Job Description Role Overview: You will be responsible for handling booking inquiries, processing reservations, and providing exceptional customer service to guests as a Reservations Consultant based in Mumbai. Your day-to-day tasks will include addressing guest inquiries, managing communication via calls and emails, and optimizing sales through effective promotion of the resorts offerings. Additionally, you will collaborate with internal teams to ensure a seamless guest experience. Key Responsibilities: - Handle booking inquiries and process reservations efficiently - Provide exceptional customer service to guests - Manage communication via calls and emails - Optimize sales through effectiv...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
Role Overview: As a Guest Services Associate at Earthitects located in Vythiri, you will play a crucial role in ensuring exceptional guest experiences. Your primary responsibilities will include addressing guest needs, handling customer service interactions, managing reservations, and maintaining effective communication with clients. You will need to approach your tasks with a proactive and service-oriented mindset to create a welcoming and seamless guest interaction environment. Key Responsibilities: - Address guest needs promptly and effectively to ensure their satisfaction - Handle customer service interactions with professionalism and a friendly demeanor - Manage reservations efficiently...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kota, rajasthan
On-site
As a Front Office Supervisor at HARIYALI RESORTS, located in Kota, Rajasthan, your role involves overseeing the daily operations of the front desk to ensure efficient check-in and check-out processes, managing reservations, and handling guest inquiries. You will be responsible for supervising front office staff, coordinating receptionist duties, and maintaining high levels of customer service. Your role also includes resolving guest concerns and ensuring seamless communication within the team. **Key Responsibilities:** - Manage and lead front office staff effectively using your supervisory skills - Utilize your experience in receptionist duties and reservations management to ensure smooth op...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
Role Overview: As a Front Desk Representative at iDWTeam, you will be responsible for being the first point of contact for visitors, guests, and clients at our Hyderabad office. Your role will involve managing phone calls with proper etiquette, handling reception duties, supporting customer service inquiries, coordinating reservations, and ensuring smooth front desk operations. To excel in this role, you will need exceptional communication and organizational skills to create a welcoming and professional environment. Key Responsibilities: - Manage phone calls with proper etiquette - Handle reception duties - Support customer service inquiries - Coordinate reservations - Ensure smooth front de...
Posted 1 month ago
0.0 years
0 Lacs
kota, rajasthan, india
On-site
Company Description HARIYALI HOTELS PRIVATE LIMITED operates HARIYALI RESORTS, located on NH-12 Bundi Road in Kota, Rajasthan, India. The company is dedicated to offering exceptional hospitality experiences to guests. Positioned in one of India's vibrant regions, HARIYALI HOTELS prides itself on providing a blend of comfort, quality, and personalized service. The team is committed to maintaining high standards of operational excellence and guest satisfaction. Role Description This is a full-time, on-site role for a Front Office Supervisor at HARIYALI RESORTS, located in Kota, Rajasthan. The Front Office Supervisor will oversee the daily operations of the front desk, ensuring efficient check-...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
Role Overview: You will be a full-time Reservations Executive based in Kozhikode, responsible for managing reservations, addressing customer inquiries, and ensuring exceptional customer service. Your role will include coordinating with clients, maintaining records, and collaborating with the sales team to optimize booking opportunities. Key Responsibilities: - Manage reservations and handle customer inquiries - Address client needs and ensure excellent customer service - Coordinate with clients to meet their requirements - Maintain records of reservations - Collaborate with the sales team to maximize booking opportunities Qualifications Required: - Strong communication and customer service s...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
thrissur, kerala
On-site
Role Overview: As a Hostess/Waitress at TRICHUR TOWERS - India, located in Thrissur, Kerala, you will play a crucial role in providing excellent hospitality services to guests. Your primary responsibilities will include greeting and seating guests, managing reservations, taking orders, serving food and beverages, ensuring guest satisfaction, and handling customer inquiries. You will also be responsible for maintaining cleanliness in the dining area and upholding health and safety standards. Key Responsibilities: - Greet and seat guests in a friendly and professional manner - Manage reservations effectively to ensure smooth operations - Provide excellent customer service by taking orders and ...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
sonipat, haryana
On-site
**Job Description** **Role Overview:** As a Front Desk Manager at Noble Multispeciality Hospital, you will be responsible for overseeing day-to-day front desk operations at our Kundli location in Sonipat. Your main focus will be on ensuring excellent customer service and satisfaction by managing receptionist duties, handling reservations, communicating effectively with patients and staff, and maintaining a welcoming environment for all visitors. **Key Responsibilities:** - Manage receptionist duties and ensure smooth front desk operations - Handle reservations and appointments efficiently - Communicate effectively with patients, visitors, and staff members - Maintain a welcoming and hospitab...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As the Spa Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, your role involves supervising and coordinating activities of employees delivering spa services, ensuring guest and employee satisfaction, and achieving the operating budget. **Key Responsibilities:** - Assume the responsibilities of the Spa Director in their absence - Manage supplies, equipment inventories, and maintain cleanliness of spa and related areas - Interact with guests to obtain feedback on product quality and service levels - Handle guest problems and complaints effectively - Empower employees to provide excellent customer service and focus on continuous improvement - Conduct human resources activities such ...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
As a Guest Service Representative, you play a pivotal role in the hospitality industry by being the primary point of contact for guests and ensuring their experience is pleasant and memorable. Your responsibilities include greeting and welcoming guests upon arrival, assisting with check-in and check-out procedures, managing reservations, providing information on hotel amenities, responding promptly to inquiries and requests, troubleshooting and resolving guest complaints, maintaining knowledge of local attractions, processing transactions accurately, ensuring a clean front desk area, promoting hotel services, conducting follow-up calls with guests, handling lost and found inquiries, assistin...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
goa
On-site
Role Overview: You will be responsible for performing all check-in and check-out tasks, managing online and phone reservations, registering guests by collecting necessary information, welcoming guests upon their arrival, assigning rooms, providing information about the hotel, responding to client complaints in a timely and professional manner, liaising with housekeeping staff to ensure rooms are well-maintained, and confirming group reservations while arranging personalized services for VIP customers and event attendees. Key Responsibilities: - Perform all check-in and check-out tasks efficiently. - Manage online and phone reservations effectively. - Register guests by collecting necessary i...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Housekeeping Supervisor at Vibescapes, your role will involve overseeing day-to-day operations at premier boutique resorts and villas in Karjat, Mulshi, or Lonavala. You will be responsible for managing staff, guest services, reservations, and property upkeep to ensure high standards of hospitality. Your key responsibilities will include: - Supervising staff and ensuring efficient operations - Providing excellent guest services and managing reservations - Overseeing property maintenance to uphold quality standards - Managing budgets, sales, and marketing efforts to enhance guest experiences and profitability To excel in this role, you should have the following qualifications: - Experien...
Posted 2 months ago
0.0 years
0 Lacs
karjat, maharashtra
On-site
Company Description Vibescapes is a premier boutique resort and villa management company, dedicated to curating immersive getaways in Maharashtra's most breathtaking locations such as Panchgani, Lonavala, Mulshi, and Karjat. We epitomize affordable luxury, ideal for quick, revitalizing getaways. Our commitment to fostering quality time amidst nature is our passion. Vibescapes specializes in comprehensive management services, including staffing, sales, marketing, reservations, and property upkeep, ensuring seamless maintenance and excellent monetization for property owners. Role Description This is a full-time on-site role located in Karjat/Mulshi for a Resort / Property Manager. The Resort /...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
wayanad, kerala
On-site
As a Restaurant Manager at our luxury resort in Wayanad, Kerala, you will be responsible for overseeing daily restaurant operations to ensure world-class service for our guests. Your role will involve focusing on guest satisfaction, leading and motivating the F&B service team, and maintaining high standards of food quality, hygiene, and service excellence. Key Responsibilities: - Oversee daily restaurant operations with a focus on guest satisfaction. - Lead, train, and motivate the F&B service team. - Ensure high standards of food quality, hygiene, and service excellence. - Manage reservations, table allocations, and guest preferences. - Coordinate with the culinary team to deliver a premium...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Role Overview: As a Front Office Supervisor at Somara Wellness in Hyderabad, your role is crucial in ensuring the smooth operations of the holistic wellness center. You will be responsible for overseeing daily front office operations, performing receptionist duties, maintaining excellent customer service standards, managing reservations efficiently, and fostering effective communication with both clients and staff members. Key Responsibilities: - Utilize your supervisory skills to oversee daily front office operations. - Perform receptionist duties with a focus on providing exceptional customer service. - Manage reservations effectively to ensure optimal utilization of resources. - Communica...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
tiruppur, tamil nadu
On-site
As the Hotel General Manager at Cotton Metropolitan Club, you will oversee the day-to-day operations of the resort to ensure guest satisfaction. Your responsibilities will include managing the front desk, concierge, housekeeping, and reservations, while administering all aspects of the hotel such as sales, operations, and human resources. **Key Responsibilities:** - Promote a positive atmosphere and maintain a professional culture within the hotel. - Manage reservations via mobile apps and websites, monitor inventory through point-of-sale systems, and facilitate guest arrivals with room allocations. - Implement policies and procedures for smooth hotel operations in guest services, housekeepi...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
Role Overview: As a Reservations Specialist at Echor Hotels & Resorts, you will be responsible for managing reservations, effectively communicating with customers, delivering exceptional customer service, supporting sales initiatives, and conducting training sessions for the staff. Key Responsibilities: - Manage reservations efficiently to ensure a seamless booking process - Communicate with customers to address inquiries, provide information, and assist with booking requirements - Deliver exceptional customer service to enhance guest satisfaction and loyalty - Support sales efforts by promoting special offers, packages, and upgrades to customers - Conduct training sessions for the staff to ...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
salem, tamil nadu
On-site
As a Front Desk Manager at the Salem location, you will be responsible for overseeing receptionist duties, managing reservations, ensuring high levels of customer satisfaction, and providing excellent customer service. Your day-to-day tasks will include managing front desk operations, coordinating with staff, and handling guest inquiries and issues efficiently and professionally. - Oversee receptionist duties and manage reservations - Ensure high levels of customer satisfaction - Provide excellent customer service - Manage front desk operations - Coordinate with staff - Handle guest inquiries and issues efficiently and professionally To excel in this role, you should possess: - Customer Serv...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Role Overview: As a Guest Services Associate at Feastary Hospitality, a unit of Lion India Ltd, located in Gurgaon, you will be responsible for ensuring exceptional customer service and satisfaction. Your primary role will involve welcoming and assisting guests, handling inquiries and complaints, managing reservations, and collaborating with other departments to fulfill guest requirements. Your effective communication, multitasking abilities, and professional conduct will be essential for success in this position. Key Responsibilities: - Welcome and assist guests in a friendly and professional manner - Address guest inquiries and complaints promptly and efficiently - Manage reservations to o...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be joining the Front of House team at Geometry Brewery & Kitchen, where hospitality meets great craft beer and unforgettable experiences. We are seeking energetic, customer-focused individuals who thrive in a fast-paced environment. - **Servers** - Greet and seat guests with a warm welcome. - Take orders accurately and recommend menu specials. - Deliver food & drinks promptly with a smile. - Provide an exceptional dining experience. - **Bartenders** - Craft and serve signature cocktails & drinks with flair. - Maintain an engaging and fun bar atmosphere. - Handle drink orders efficiently while ensuring responsible service. - Keep the bar stocked, clean, and organized. - **Hosts** - W...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
Role Overview: As a Front Office Supervisor at Lords Hotels & Resorts in Chandigarh, your primary responsibility will be to oversee reception area operations and ensure exceptional customer service. You will manage reservations, handle receptionist duties, and supervise front office staff to maintain a professional and welcoming environment. Key Responsibilities: - Manage reception area operations and ensure outstanding customer service - Oversee reservations and handle booking inquiries - Supervise front office staff and foster effective communication - Handle receptionist duties, including answering calls and guest check-in/check-out procedures Qualification Required: - Possess supervisory...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
mysore, karnataka
On-site
As a Front Office Associate at Shilton Hospitality LLP, your role involves providing exceptional customer service to guests, ensuring a smooth check-in and check-out process, and contributing to the overall guest experience at the resort. Key Responsibilities: - Greet guests warmly upon arrival, process check-ins, and check-outs efficiently while maintaining accuracy and attention to detail. - Assist with reservations, handle inquiries, and ensure all guest information is accurately recorded in the resort's booking system. - Provide information about resort amenities, services, and local attractions to ensure guests have an enjoyable stay. - Respond promptly to guest requests or complaints, ...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
gwalior, madhya pradesh
On-site
As Revenue Manager at INDHOTEL, your role is crucial in ensuring the smooth running of the revenue management department. You will be responsible for managing all aspects of the hotel's reservations and meeting & events inquiries to uphold both property and company standards. Key Responsibilities: - Maximize guest satisfaction and comfort by proactively addressing inquiries and resolving issues with a positive and responsive approach. - Develop and implement strategies to identify and communicate key revenue management metrics, maintaining reports and tracking tools in alignment with defined initiatives & targets. - Manage the team within the department by fostering a culture of growth, deve...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
kottayam, kerala
On-site
As a Front Office Supervisor at Arbour Resort Munnar, your role will involve overseeing front office operations and managing reception duties to ensure exceptional customer service and efficient daily operations. You will be responsible for handling reservations, maintaining effective communication with guests and staff, as well as supervising and mentoring front desk staff. Key Responsibilities: - Oversee front office operations - Manage reception duties - Ensure exceptional customer service - Handle reservations - Maintain effective communication with guests and staff - Supervise and mentor front desk staff Qualifications: - Strong Supervisory Skills - Experience in Receptionist Duties and...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for customer satisfaction, providing excellent customer service, handling receptionist duties, effective communication, and managing reservations at Mila Aesthetics in Ahmedabad. - Customer Service and Customer Satisfaction skills - Experience in Receptionist Duties - Strong Communication skills - Ability to manage reservations effectively - Excellent organizational and multitasking abilities - Problem-solving skills - Proficiency in Microsoft Office Suite If you have prior experience in a similar role, it would be preferred.,
Posted 3 months ago
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