Front Desk Representative

Role Overview: As a Front Desk Representative at iDWTeam, you will be responsible for being the first point of contact for visitors, guests, and clients at our Hyderabad office. Your role will involve managing phone calls with proper etiquette, handling reception duties, supporting customer service inquiries, coordinating reservations, and ensuring smooth front desk operations. To excel in this role, you will need exceptional communication and organizational skills to create a welcoming and professional environment. Key Responsibilities: - Manage phone calls with proper etiquette - Handle reception duties - Support customer service inquiries - Coordinate reservations - Ensure smooth front desk operations Qualifications: - Proficiency in Phone Etiquette and handling Receptionist Duties effectively - Strong Customer Service skills to address inquiries and ensure visitor satisfaction - Experience in managing Reservations and related scheduling tasks - Excellent Communication and interpersonal skills - Ability to work in a fast-paced environment with attention to detail - Prior experience in a front desk or administrative role is a plus - High school diploma or equivalent; additional certifications are a benefit,